This casino is a scam site. Nothing but a scam site. If you make it through their playthrough and want to withdraw your funds they demand a "fully refundable" small deposit of $10us in litecoin. Then... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Now this is a first for me
Now this is a first for me. The nerves of these swindlers is absolutely breathtaking I just made well won and my winnings just vanished from $200 to $48 in the blank of an eye. And I have the picture to prove it too now you ask why I have a pic of this it's because I'm noticing a trend in there false casino fronts on the web that are all losing as legitimate businesses but are actually internet leaches. They are just like your neighborhood pick pocket, the only difference is they have the web to hide in. So when I notice the $48 dollars I hit the redeem button and this is how focused they are on taking you for everything you got. They asked me to deposit 10 dollars along with my verification to insure my withdrawal gets transferred safely... Someone need to make a movie out of these clowns and someone needs to stop them and find some way to sanction and put restrictions on people like this.. hopefully my review saves y'all from the trouble. You see rubyslots just turn and walk the other way my friends
Worse casino
WORSE casino. I did a first time deposit and got 50 free spins. I won $15 off that free spins and i had to wager $2400. What kind of scam shit is this? I know i wont reach that so i played knowing i will lose.
These guys are scam artists
These guys are scam artists. I was offered a free chip by them and won. Max payout was set at $100. I managed to win and play through tried to withdraw my winnings. Went through the verification process and was told my documents were approved. They told me I had to deposit $10 through my Litecoin wallet and I did that. Requested the $100 withdrawal and waited until a few mins ago to inquire about why I haven't heard from them on the approval. Decided to inquire with them after I read all their bad reviews and the guy told me my withdrawal was denied because I used more than one free bonus than allowed. I didn't. They offered me free spins in my account and my withdrawal was already requested and removed from my account. I wasn't going to give these guys anymore money until they proved they were trustworthy and did what they claim they do on their website. Nope. They are deceitful and I am so mad at myself for not reading the reviews before I played there. The guy said they were refunding my deposit but I have yet to see it. You would think after all these complaints they would try and do better but the chat agent who helped me didn't care one bit. Don't spend money there!
Wish I could leave no stars! SCAM
Wish I could leave no stars!! First I tried for two weeks. Y’all they kept wanting g my photo and my DL and my cards even one I don’t use.! I won 200.00 haven’t seen it and haven’t done some of the things They want. Because get this they wanted a Copy of my bank statement to prove that the debit card was mine. Now here’s the problem with that. My debit card is not associated with my statement, and I wouldn’t send them my bank statement. Anyway they have done me wrong as they have all of you and I talked to Bank of America today, who has Told me they are a suspect group. The reason that I talk to them was because suspiciously after all that begging for all my cards I have over $1000 dollars trying to be pulled from my account on the card that they just absolutely insisted I verify. Now it says it’s from Sendwave Boston but I’ve never had a fraud alert on this card. I know 💯 that the people that are talking to you on chat are scammers that they’ve hired to get your information and they really insist that they have to have all this before they will pay you do not give them anything. Do not give them your debit card do not give them your credit card stay away from Ruby slides. They are no more than those overseas scammers. Please listen to the ones on here they have to get shut down stop giving them money. THEY TRIED TO BREAK ME!! Thank goodness for Bank of America being so efficient at this crap! Tell everybody you know to stay away from RubySlots or associated casinos!!!
SCAM
I actually won some money and try to withdraw it and it’s over a months and it’s still pending. First I requested a check to be sent, it’s passed two weeks so I went to check on the status. Customer support is terrible, they went to tell me that I have to send in all the requirements and I told them that I have, they then tell me that they no longer send out check so now I have to send in my bank statements and other things. Three weeks later and it’s still pending. Wtf? I am super disappointed
I use to play here alot but don't…
I use to play here alot but don't anymore!!!!Excuses of why it take to long to withdraw...and you never get a payout.If enough people turn them in...they will eventually get shut down.....stick together ,file your complaints with the gaming commission and get an investigation started.Nobody does anything and they continue to keep your winnings.Happy gaming
I was given a $30 chip as part of a…
I was given a $30 chip as part of a promotion. I won $100 with that chip. When I tried to make a withdrawal. They sed I needed to deposit $10 to verify the ltc address. So I did. I then withdrew $110. They gave me $11.00 and kept $99. So I went threw all of that for ONE DOLLAR! It was not worth it. Don't waste your time. There are A LOT of other casinos that are wayyyyy better!
This casino is a scam site
This casino is a scam site. Nothing but a scam site. If you make it through their playthrough and want to withdraw your funds they demand a "fully refundable" small deposit of $10us in litecoin. Then the B.S. begins. They refuse your identification pictures because they're too "blurry" then they only offer your deposit back but none of your winnings and talk to you like you're an idiot. These people should have painful lives.
Absolutely worst Cust Serv. ...just read
Had issue with duplicate account I had made one a long time ago and then forgot I had it made another one and then in the meantime I was playing it kind of like dawned on me that I thought I had another one at one point so I went to casino customer support asked him hey if I complete this playthrough as my account going to be good to go to withdraw and they notified me that I had to duplicate account and I asked what the email addresses were and they told me they would not give me the information until I made it deposit.
From my understanding it's against casino policy to have a duplicate account and it's subject to having your entire account banned for trying to misappropriate bonuses so I'll try to be honest but to kind of hold the information hostage for money is super stupid because as soon as you do that I realize what kind of s*** you're on and I'm not going to be part of it so you really just like screwed your own selves on that one because I would have been a depositing player you know what I mean have played the playthrough deposited some money and you know kept on playing cuz I was pretty close to beating the playthrough.... I can't stand customer service that hinders instead of helps it's so completely counterproductive for the player and the brand that they're supposed to be representing so Ruby slots I suggest you audit or Ronald Grant
you can contact me at the same email address that this was made under you can respond to this and I'll send you the transcript of the entire chat if you want to see it
Thank you everybody for the real truth about RubySlots
Will not PayOut
I deposited $50 to play with no…
I deposited $50 to play with no coupons. I began to win. I tried to withdraw-request but I keep getting denied. It's been over a month now and still nothing
Don't waste time they won't pay....
I played one of their bonuses that they offered. I ended up winning and went thru the process and as soon as I get it done they just came in and cleared my money I had on there and canceled my withdrawal and made some excuses about playing two bonuses which at other casinos that wouldn't have happen cause it states you have to deposit before and get another bonus but this is only casino that don't have that.
I never received my winnings and i paid…
I never received my winnings and i paid my deposit to withdrawal they had nothing but excuses i do not recommend this game to anyone all i can say is scam scam scam
Quick to take payment cashing out tho don't count on it,,,…
If I could I'll give these people zero stars and other affiliates I personally think they are a scam I try to cash out many times and when they ask me or something I provided but then it's something else and I provide that and then it's something else and I provide that and then it's something else and there's no ending save your money these people will suck you dry like a vampire You're better off playing golden clover than these people believe me believe me when I get Golden clover at 10 times more better rating than these people you know something's wrong and I'm upset because I wasted my honest money with them but they couldn't be honest to pay me back seriously save your money I would not doubt these people are in India in a call center scaming everybody And I'm sure every once in a while though pay out some people to make them look legit they taking money real fast real fast and pay your money back you will never get that The information that they ask for is ridiculous metaphorically speaking they pretty much ask you for how much hair you have on the whole body or just so much stuff I swear Don't do it Peace love and light ase
Superb customer service every time I…
Superb customer service every time I spoke with support. I won $1,105 and it was deposited today. It did take a bit longer than originally predicted but considering how many payout requests the casino must get a day, and taking into account that each one is individually reviewed for authenticity, it is understandable that it took a bit longer. I will say this to all the reviewers that leave poor reviews though, YOU NEED TO ACTUALLY READ THE TERMS AND CONDITIONS. Yes, there are many little rules that will disqualify your winnings, that's why it's the players job to completely read and understand the rules. It's a game designed in favor of the one that is paying the big money, so if you want a payout, follow the rules including a minimum $30 deposit in-between free bonuses. Thank you again Ruby Slots support team!
Can´t withdraw any money
I received a bonus, made the turnover, fulfilling all the bonus rule and convert it i real cash. Then i won more money with that cash, and now when i ask for a cashout, they´re saying that i can´t get it. I have the money standing in the "withdrawable" screen, and they´re saying i can´t have it. So, they´re keeping the money above the limit withdrawable rule of the bonus, but when someone wins with the real money, they reffuse the withdraw. I think its a real warning and a hit in the trust with Ruby Slots. I don´t recommended it.
Won’t give me free spins win
Won’t give me free spins win. Come up with everything and every excuse no matter what. Won 130 and put $12 for the verification and seems like I got scammed out of both. Even with the proof they was lieing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








