Shoes are beautiful and amazing quality. I have numerous pairs of Ruby Shoo. Fit as expected. Price was great! The only thing is there was no shipping information when it reached Canada so I had no id... See more
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I love ruby shoo shoes . I was a tad disappointed that they took so long to arrive and customer service wasn’t great , she did explain her partner had to deal with a family emergency, I understand but... See more
Shoes are fabulous, but delivery was later than stated. I think this was due to the delivery company and not Ruby Shoo
Beautiful shoes. I bought the Clara geometric navy shoes and bag, but unfortunately the shoes were too small, so I ordered a size bigger which arrived the next day, the returns portal wasn’t working p... See more
Company details
Written by the company
Sophisticated, quirky and fun, Ruby Shoo epitomises a contemporary vision with a vintage influence. Matching shoes and bags in an array of colours and prints, with a focus on comfort and wearability. The indulgence sole makes these shoes a must-have for every occasion, from workwear to weddings and everything inbetween.
Contact info
21 Farewell Lane, WS79DW, Burntwood, United Kingdom
- deb@belledivino.co.uk
- rubyshoo.com
4.1
Great
331 reviews
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Hasn’t replied to negative reviews
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Excellent price for striking shoes
Excellent price for striking, occasion shoes.
Lots of compliments on the day with many people even recognising the brand.
Surprisingly comfortable to wear.
Quick delivery.
I did have to go a size smaller.
It was a shame the matching bag was unavailable though because of the varying tones in the shoes matching accessories was quite easy.
9 March 2024
Boots
I ordered a pair of boots. I was sent a pair that had clearly been worn before and the material had come un glued.
I sent photos and an email to customer service and a week in I still have had no reply. Its a shame as I love Ruby Shoo and have never had a problem before.
27 February 2024
I haven’t received my shoes!!
27 February 2024
Disappointed
Purchasing was easy, love the shoes I picked (for my wedding) paid the price plus €30 del, which I was happy to do even though I thought it was a little high as other uk based shoe companies only charged me €8 however customs are holding them because no tax was included in price that I paid, which I was not aware of, still waiting on shoes from Irish customs! Not very impressed when I tried to contact you either. I just hope the shoes fit now after all this money being spent to get them here which is €10 off the cost of the shoes. A bit disappointed tbh!.
26 February 2024
Divine Shoes
The shoes are divine, comfortable and so stylish they're quite the talking point. I loved my shoes so much I bought two more pairs!
23 February 2024
Shoes fitted well
Shoes fitted well. I’m a size 5 and that’s what I ordered. I don’t normally wear heels but needed a smart pair to go with a dress and these look and feel great. Very pleased with my purchase
29 January 2024
Love, love, love Ruby shoos
Love, love, love Ruby shoos Great fit, great styles, great dancing!
28 January 2024
I love the shoes but I bought them the…
I love the shoes but I bought them the same exact size as my other Ruby shoes and they are way too big - very frustrating because I have to pay to ship and now pay to ship back and I was so sure they would fit because of my other pairs.
8 January 2024
Beautiful!
Very quick delivery, my shoos were packed prettily and are beautiful - very pleased!
8 January 2024
Great in general with Ruby
Great in general with Ruby, BUT, I live in Mexico and the “international partner” in my country for Royal Mail is Correos de Mexico, which is the national postal service. That is not good, I haven’t received mi package yet, if I get it could be monts from now, and it’s even possible I don’t get it at all. I didn’t notice this before ordering. Postal service here sucks.
4 January 2024
Beautiful Shoes
Arrived on time we’ll packaged good up to date information about delivery.
Shoes are very comfortable and look gorgeous as usual.
27 December 2023
You can’t beat a Ruby Shoo. I have many and I love them.
I have made many orders through this company. I buy shoes , I buy a matching bag. It’s just perfect
27 December 2023
No response from customer service
The shoes are nice, however the customer service from the yahoo email is non existent.
27 December 2023
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