Rubijewelers Reviews 39

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is for you folk who's very susceptible. Don't buy real jewellery if they are not from a physical store. Go find their instagram page. It has 1 follower. Also why does it share the sam... See more

Rated 5 out of 5 stars

I am always looking for stores that sell high quality and ethical/sustainable jewelry. I was excited when I saw they use only recycled gold and responsibly sourced gems.. And also carbon neutral so I... See more

Rated 5 out of 5 stars

Anna was a big help during our virtual styling appointment. I couldn't decide which studs to buy and she showed me all of the different styles up close, and also gave me the details about the gemstone... See more

Rated 4 out of 5 stars

Love the jewelry itself, the earrings I purchased are beautiful! The only problem was that one of the sets of studs did not ship until 2 weeks after the initial expected ship date. I understand that s... See more

Company details

  1. Jewellery Manufacturer

Written by the company

Responsibly sourced heirlooms, featuring the finest stones earth has to offer.


Contact info

3.1

Average

TrustScore 3 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loyal customer for life

I love Rubi Jewelers and have been a customer for years. The quality and price of their pieces are amazing, and they have so many stunning options.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased!

Love my new necklace! So pleased with all my purchases from Rubi Jewelers. Great quality, good value & excellent customer service!

30 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Jewelry

Ordered a few pieces and am very happy with the bracelet and rings I've received. I gifted some studs to my mom and sister as well, they loved them. Will be ordering more from Rubi Jewelers.

6 July 2023
Unprompted review
Rated 4 out of 5 stars

Great Jewelry, Long Wait

Love the jewelry itself, the earrings I purchased are beautiful! The only problem was that one of the sets of studs did not ship until 2 weeks after the initial expected ship date. I understand that sometimes there are delays and things can take longer than expected, but it would have been nice if the delay had been communicated more clearly in advance of placing my order.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Quality jewelry at reasonable prices

I recently purchased a few tennis bracelets in various styles and all look magnificent. I did order some studs once that did not compare to the other pieces I've purchased quality-wise but was able to return without a problem. They have helpful and friendly customer service.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

I've been a long time Rubi Jewelers…

I've been a long time Rubi Jewelers customer and the quality seems to have improved recently. It's probably because I've been buying some of their more expensive pieces - the less expensive but still solid gold pieces are very petite and delicate and the recent pieces I've ordered have felt more substantial. After 3 years of ordering from here and even visiting their San Diego showroom on one occasion I've always felt satisfied with the jewelry and the good service experience.

16 July 2023
Unprompted review
Rated 5 out of 5 stars

I bought my daughter a necklace

I bought my daughter a necklace here as a birthday gift and she loves it! There's so many high quality options available and all of the gemstones are ethically sourced so I don't have to worry about it. This was only my first purchase here, but it's safe to say Rubi Jewelers is a new favorite online jewelry store for me.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service for custom pieces

I ordered a custom ring set with a 2.1 ct loose sapphire. It took a couple of weeks to be finished, but gosh it is stunning and just how I wanted it! I would definitely recommend Rubi Jewelers for custom jewelry because of their stunning design and gorgeous, ethically sourced gemstones.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Ethical & Stunning

I am always looking for stores that sell high quality and ethical/sustainable jewelry. I was excited when I saw they use only recycled gold and responsibly sourced gems.. And also carbon neutral so I had to give it a try! The bracelet I ordered came quickly in the mail and it looks just as gorgeous as in the pictures on the website. Definitely going to place another order at some point!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Love the virtual styling

I love the virtual styling service that they offer. I was able to see my top 3 pendant picks up close over the video call and decide on which one I liked best. I ended up going with a sapphire pendant that looks just stunning.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Great engagement ring experience!

This was our first time looking at engagement rings and it was a great experience! We went into our local showroom and Jennifer have us her recommendations and walked us through all of the options. Would highly recommend shopping here for engagement jewelry.

26 June 2023
Unprompted review
Rated 4 out of 5 stars

Usually fantastic, shipping time could be improved

I've ordered tons of times from Rubi Jewelers. The ruby and sapphire pieces in particular are excellent and I highly recommend them. Delivery for custom pieces can take a while if they need to make the item from scratch, but they still stick to their expected timeline and deliver by the promised date.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Great quality

I really enjoyed getting my new pieces. I bought two tennis bracelets in solid 14k gold with rubies and diamonds, and they're just stunning. I wanted bracelets that I could wear in the shower and therefore went with the solid gold. The pieces came as expected, really nice quality and definitely worth the price. It took almost 2 weeks to ship but I didn't mind the wait and they were just like I was hoping.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

The customer service at Rubi Jewelers has always been fantastic for me whenever I've purchased from them. The shipping has always been fast and of course the jewelry I got has always been beautiful!

4 June 2023
Unprompted review
Rated 5 out of 5 stars

Best Gemstone Jewelry!

Rubi Jewelers has a wide selection of high quality gemstone jewelry. My favorites are the sapphires, amethysts, and emerald pieces. If you want to see anything in person before ordering you can also sign up for a virtual styling appointment or visit one of their showrooms. They have so many high quality options, and it's probably my favorite place to buy any sort of gemstone jewelry.

6 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look