RpshoppingHQ Reviews 

44
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

ordered from here a few times now Fantastic service, products on website needs an update but apart from this I can't fault them. Even delivery is super speedy, and customer service is top-notch. WE... See more

Rated 5 out of 5 stars

Very polite when coming to collect even let my son look through theory stuff would shop with them again

Rated 5 out of 5 stars

One of the best shopping experiences I’ve had, customer service was efficient and friendly from the beginning, I was kept updated and my order arrived in pristine condition, on time and I’m really hap... See more

Rated 5 out of 5 stars

Great communication! Very fast delivery. Very good quality. I will buy again from this company.

Company details

  1. Shoe Store

Written by the company

Luxury Concierge


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.6

All reviews

(44)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Everyone make sure when u are…

Everyone make sure when u are purchasing you check this peope don’t do refund and there product don’t look real my son got £300 trucksuit and didn’t like it they refused to do refund

10 April 2023
RpshoppingHQ logo

Reply from RpshoppingHQ

Hey,
We offered you a refund to credit note which our return policy states. We also send you proof of purchase direct from the trapstar site. You asked us why there isn’t tags inside of the tracksuit, which we explained to you several times that Trapstar do not manufacture their tracksuits with tags. The tracksuit also contains a certi logo which proves proof of authenticity.

Thanks again
RpshoppingHQ

Rated 5 out of 5 stars

Great company.

Great customer service.
Efficient.
Friendly.
Reliable.
Genuinely a great company to order from and always goes above and beyond to get me the product I need.
Wouldn't go anywhere else!

2 January 2023
Unprompted review
Rated 3 out of 5 stars

Unsure if genuine

I have bought a burberry top online. The top does not have the QR tag or authentic code. Unsure if the top is real, paid £230. I have messaged on chat but no reply.

22 December 2022
Unprompted review
RpshoppingHQ logo

Reply from RpshoppingHQ

Hey Becky

We have responded by email to you within the hour and we have also responded on our live chat within 120 seconds ? All of our burberry products are 100% authentic and purchased from trusted suppliers. Burberry t-shirts do not come with such a thing to scan to check for authenticity, you have also said it is a big size and u previously own one ? If you previously owned one you would know they are oversized & therefore would of purchased the same size. We have offered to refund you for store credit as you have stated you don’t want to keep your purchase.

Many thanks
RpshoppingHQ

Rated 1 out of 5 stars

Cancelled order 4 days before Christmas

Cancelled my order with no explanation 5 days before Christmas without any option of being able to get a replacement in time. Item I purchased is still available on the website and have had no explanation as to why they cancelled during the “expected delivery date” too.

22 December 2022
Unprompted review
RpshoppingHQ logo

Reply from RpshoppingHQ

Hey we have emailed you back with this response,

We didn’t receive our stock by the cut off date we had arranged with our supplier, so we had to cancel a handful of orders, yours being one of them. However the t shirt shouldn’t of came back in stock on our website we are very sorry for the inconvenience this may have caused and can offer you a £20 off code for your next order if you ever need anything .

Rated 5 out of 5 stars

Couldn't fault. Very happy.

I am genuinely, beyond pleased with my purchase. Buying Jordan 4s for my daughter at this time of year, felt so scary due to the number of fakes and scams. Couldn't be happier. I am so excited for Christmas now. Thank you for a great product, perfect shipping. 100% recommend. And a fab price too ☺️

1 December 2022
Rated 5 out of 5 stars

Amazing service

One of the best shopping experiences I’ve had, customer service was efficient and friendly from the beginning, I was kept updated and my order arrived in pristine condition, on time and I’m really happy with it! I ordered a hard to find Trapstar tracksuit. Will definitely be ordering again. I’d also ordered on Black Friday and the delivery was speedy. Thanks!

4 December 2022
Unprompted review

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