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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and design of the products, with some noting the excellent materials and craftsmanship. The customer service is frequently praised, with several individuals highlighting specific representatives for their responsiveness, helpfulness, and dedication to resolving issues. Ordering is generally considered easy, and many are satisfied with the delivery times, especially considering the international shipping. However, some people were dissatisfied with the product descriptions, finding that the actual material of the shirts differed from what was advertised, often feeling like polyester instead of natural fibers. There were also concerns about sizing, with some finding shirts ran larger or smaller than expected, or that the sizing did not conform to US standards. A few customers experienced issues with order accuracy, receiving incorrect items or incomplete shipments, and some noted that delivery services could be slow or problematic.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the excellent quality,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the easy ordering... See more

Quality

Users describe ambiguous interactions with quality. Many consumers praise the very good quality, fantastic... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the incredible, helpful, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers report smooth purchases and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Order review shows details of the item order blacked out in email confirmation page. After product delivery delay message sent to me, I went to their delivery status page and entered my email and ord... See more

Rated 3 out of 5 stars

Be aware that Royaura is a Chinese company. The products ship out of China using sketchy delivery services. The shirts are cheaply made with thin nylon material and the fit is a bit large and baggy.... See more

Rated 4 out of 5 stars

The quality and presentation of the products is excellent . I do get confused on pricing and sales items but that may be just me . Also keeping up with the status of order is sometimes difficult on th... See more

Company replied

Rated 2 out of 5 stars

Purchase and delivery went smoothly. It’s the shirt itself, and how it is presented online, that is the problem. The website says the shirt is linen, made from 100% natural fiber. That’s a lie! The la... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Custom T-Shirt Store

Written by the company

About Royaura.com Royaura was founded out of a desire to change what menswear brands look and feel like in 2021. Since its founding, with professional customer service, we are developing rapidly in global scope, winning recognition and trust from customers throughout the world, especially North America


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 24% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

A dreadful customer experience

Had a problem with an unfulfilled order, but Royaura would not answer my many emails. I tried calling, but the voicemail box was full.
In the end I had to ask my bank to cancel the transaction.
Royaura has still not acknowledged any of this.
So no more business from me, which is a shame as the shirts are good.
- Cas of Sydney

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Geat James Bond shirts!

I purchased two "James Bond Dr. No Hawaiian-style shirts; one for myself and one for a friend. We both absolutely love them! The shirts fit great, are extremely comfortable and are receiving lots of admiration. Thank you very much! I will surely be a returning customer.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My husband just loved the shirt and great customer service too.

My husband just loved the shirt we/I got for him. Great colors and he receives compliments whenever he wears it. Also, I made a mistake when I first ordered. I picked an identical style shirt but colors were just a little different than the one I really wanted. I was able to quickly contact Cathy in Customer Service and she changed it for me. No hassle, just great Customer Service. If you're looking for a show stopper shirt, give Royaura a try. I think you'll be glad you did too.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Ah Candy for the eyes!

Ah! What a Dazzling assortment of beautiful shirts. Personally, I LOVE bright, saturated colors, and I also enjoy content that makes one think.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is outstanding!!!

The customer service is outstanding! Needed to change sizes right after placing an order and they were right on top of it. The shirts are a delight for my fellow coworkers and very light and comfortable to wear especially on these hot, humid florida days! This is still my go to company!

1 April 2026
Unprompted review
Rated 4 out of 5 stars

My opinion

My opinion: Royaura isn't for everyone, but they seem to have the Best and most varied designs geared to men who don't take themselves too seriously. They are fun and colorful. The material is comfortable to wear, easy to clean, and the shirts are totally affordable. The timing to receive them is long, since I'm guessing they come from China. I look forward to seeing what they have next.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Their shirts are first class and eye…

Their shirts are first class and eye catching! I always get positive comments when I'm out and about wearing them. With all the themes and designs, I just keep needing "one more" for every occasion ;)
Have a question? Contact Customer Service, they actually get SERVICE!!! They are great.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Royaura makes beautiful shirts

Royaura makes beautiful shirts. I have quite a few and rotate through them at work. There's a huge selection on colours, themes, holidays, and special events like Birthdays. The quality is good and they are very comfortable.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I own over 35 Royaura shirts

I own over 35 Royaura shirts. I love the fun styles, the fit, and the quality they match patterns perfectly on each side of the button down and are easily laundered. I order.4x, and I love the comfortable fit. I use them extensively for cruise ship, travel, and most of all I appreciate the reasonable pricing and excellent customer service

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication. Nice products

During the processing and shipping of my order Cathy kept me up to date with tracking number for my package and followed up after the packaged was delivered to ensure I was satisfied with my order which was 9 shirts, I was.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

I placed an order with Royaura in December 2025 and, months later, I still have not received my items. From the beginning, the experience has been extremely frustrating. The tracking information provided never worked, so I had no way of monitoring my delivery. Then, without any warning, I received an email claiming my package had been delivered—despite the fact that nothing had arrived.
After contacting the company, they eventually confirmed that the parcel had been delivered to the wrong address. Despite this being entirely their error, I was not offered a refund or a replacement. Since then, I have sent multiple follow-up emails, but my concerns have largely been ignored and no resolution has been provided.
This issue is still ongoing, It should not take this long to fix such a straightforward issue. Based on my experience, I feel completely let down and have unfortunately come to the conclusion that this company is not trustworthy.
I strongly advise others to avoid ordering from Royaura.

16 December 2025
Unprompted review

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