I have used royal vapes online before but this time I went to the shop in Stratford upon Avon. My partner was after some nic salts but is indecisive and when she saw the amount available a bit confus... See more
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Review summary
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Reviews shaping this summary
Had a problem with nic salt bottle tops ( could not undo them). Contacted royal vapes, who responded straight away, and will endeavor to make sure that all will be well in future. Delighted with effic... See more
Company replied
Their shipping is speedy so no long wait when running low. I managed to get my favourite flavour which everywhere else was sold out (it’s been discontinued 😢) so have stocked up and will be get... See more
Company replied
Cannot recommend enough.Brill fast delivery.Always updated on journey of my order.Item itself is superb.Def say use Royal Vapes to every vaper.👍
Company replied
Company details
Written by the company
Warwickshire's No 1 Vape company, offering competitively priced products and unrivalled service online and in stores.
Contact info
United Kingdom
- contact@royalvapes.co.uk
- royalvapes.co.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I was served by a nice lady she was…
I was served by a nice lady she was very helpful I purchased a new vape pipe and she explained every thing about it could not ask for better service
19 October 2025
Unprompted review
Reply from Royal Vapes
Thank you for your lovely feedback Bill!
We’re so happy to hear you received such helpful service and that everything was clearly explained when you purchased your new vape.
We’ll be sure to pass your kind words on to the team member who assisted you. We really appreciate your support and hope to see you again soon!
Product is what is states
Product is what is states. Good price
Good delivery
10 October 2025
Unprompted review
Reply from Royal Vapes
Thank you for your review Amanda!
We’re glad to hear you’re happy with the product, pricing, and delivery. We really appreciate your support and hope to serve you again soon.
I have been using Royal Vapes for over…
I have been using Royal Vapes for over a year now, not only are the products great but the customer service is brilliant.
Always post really quickly and well packaged, in addition I have had contact with them via WhatsApp for advice on products and they’re always willing to help and knowledgeable
2 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your lovely feedback Ann-Marie and for being a loyal customer for over a year!
We’re really happy to hear you’ve been pleased with our products, quick delivery, and helpful customer service.
It means a lot to us that you took the time to share your experience, and we look forward to helping you again soon!
Great company have used before
Great company have used before
Helpful great communication friendly and good prices fast delivery
3 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your great feedback!
We’re really glad to hear you’ve had a positive experience with us again. It’s great to know you’re happy with our service, communication, prices, and fast delivery. We really appreciate your support and look forward to your next order!
not much left in stock when i was…
not much left in stock when i was looking but there was still some good deals got what i wanted at good prices, and quick delivery
5 October 2025
Unprompted review
Reply from Royal Vapes
Thank you for sharing your experience Kelly!
We’re pleased to hear you found good deals and received your order promptly.
We appreciate your feedback about stock levels and are continuously working to improve availability.
Fabulous value quality item
4 October 2025
Unprompted review
Reply from Royal Vapes
Thank you for your feedback Donna!
We’re delighted to hear you’re pleased with the quality and value of your item.
Looking forward to serving you again soon!
Flavour highly disappointing tastes…
Flavour highly disappointing tastes like oil no flavour to it makes me feel sick and I won’t be buying it again.
3 October 2025
Unprompted review
Reply from Royal Vapes
HI Alfie,
What a shame you have not enjoyed the flavour you received! Customer satisfaction is a priority to us, so we would love the opportunity to resolve this matter for you.
Unfortunately we cannot locate an order for you, please could you reach out to our customer services team at contact@royalvapes.co.uk with some more detail so this matter can be dealt with promptly.
Easy website to navigate and make your…
Easy website to navigate and make your purchase. Good variation on vapes also kept up to date when sent out ad delivered. Excellent service I would say.
30 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for taking the time to share your feedback George!
We’re delighted you found our website easy to navigate and that you’re happy with both our product range and delivery updates.
We truly appreciate your support.
Excellent service always polite
Excellent service always polite. I ordered a delivery and ok I’m local. But it turned up the same day. Also what I like is the loyalty points. The staff are always willing to help with any questions too.
17 September 2025
Reply from Royal Vapes
Thank you for your wonderful feedback Ady!
We’re so pleased to hear that you’ve experienced excellent service, same-day local delivery, and helpful support from our team.
It’s also great to know you value the loyalty points, we love being able to give something back to our customers.
We truly appreciate your kind words and look forward to serving you again soon!
Always friendly and helpful
Always friendly and helpful, if item not in stock they will order and pick up from the shop.
26 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your kind review!
We’re glad to hear you find our team friendly and helpful and that we are able to arrange store collections for items not in stock.
Your support means a lot. :)
Great.
Easy website, fast delivery, good prices, and great customer service. What else can you ask for.
16 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your wonderful feedback!
We’re so pleased to hear that you found our website easy to use, enjoyed fast delivery, good prices, and great customer service.
It’s our goal to make the whole experience smooth and enjoyable, and your kind words mean a lot to us.
We look forward to serving you again soon!
Patty
Very quick delivery
Product as described
70k puff disposable vape -nice flavours
24 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your review Pat!
We’re glad to hear your order arrived quickly and that you’re enjoying the 70k puff disposable vape with its flavours.
Your feedback is much appreciated, and we look forward to serving you again!
Glow 70k vape
The vapes are really gd. Lots ov variety. App is easy to use n price well you can't grumble
24 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your kind words Sarah!
We are so pleased you are impressed with the device you received as well as finding the site easy to use and that you're happy with our prices!
We appreciate your support and look forward to serving you again soon.
Excellent service always prompt
Excellent service always prompt. Very easy website to navigate and great discounts
22 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your wonderful review Dee!
We’re delighted you find our service prompt, our website easy to use, and that you’re enjoying the discounts. Your feedback means a lot to us! :)
Quick delivery within a couple of hours…
Quick delivery within a couple of hours thatvi ordered
21 September 2025
Unprompted review
Reply from Royal Vapes
We really appreciate your feedback!
It's great to know your order reached you so quickly after placing it and we look forward to serving you again soon.
Same day delivery & Great service.
Stock is always good and customer service is great. The same day delivery is also very convenient!
21 September 2025
Unprompted review
Reply from Royal Vapes
We really appreciate your review Angie!
It’s great to hear you’re pleased with our stock and service, and we’re glad the same day local delivery makes things easier for you.
Quick and Reliable
Quick and Reliable. Ordered yesterday and was informed within minutes there was a small issue, but they suggested solutions I picked one and next day before 12 I had my order. Great Job Guys.
17 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your fantastic review!
We’re so glad we could quickly resolve the issue and get your order to you the very next day, we really appreciate your kind words and support!
Warwick Royal vapes have been so kind…
Warwick Royal vapes have been so kind with early deliveries after I told them i go to bed early as am 83 yrs old. Also thanks to the young man who delivers ,and is also very kind.15
15 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your lovely review Frances.
We’re so pleased we could arrange early deliveries to suit you, and we’ll be sure to pass on your kind words to our driver. It’s always a pleasure to help!
Fast delivery
Fast delivery, great prices, brilliant range of vapes, liquids etc, will be ordering again 100%
9 September 2025
Unprompted review
Reply from Royal Vapes
Thank you for your fantastic review Kaitlin!
We’re delighted you’re happy with our fast delivery, prices, and wide range of products, we look forward to your next order! :)
Love ordering from here
Love ordering from here. Delivery arrives really quick, usually one or two days. Has some great deals and rewards every time you shop to get money off. Very impressed and is my go to.
5 September 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your wonderful review Jodie!
We’re thrilled you enjoy our quick delivery, great deals, and rewards.
It means a lot to be your go-to shop! We look forward to serving you again soon.
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