I was on trt from another trt provider and as soon as I switched to you guys I can’t even get an erections anymore. Kinda pissed thinking the extra 50$ it cost might be worth going back to other provi... See more
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I started TRT with them almost 2 years and what a difference. After a few weeks the fog was gone and I was feeling ready for my day without coffee or anything. I noticed the gym sessions were better... See more
I have been a client of Royal Medical Center for my TRT needs for approximately 5 years. The staff has been nothing less than amazing. Tammy Ali and Ivan Battern have helped me with any and all... See more
Been using Royal Medical Center (RMC) for a little over a year. There appear to be a lot of other companies offering TRT. What I like best about RMC is the all in one pricing and no additional costs f... See more
Company replied
Company details
Information provided by various external sources
Royal Medical Center is dedicated to providing Hormone Therapy to the general public to optimize hormone levels, regain youth, and better one's overall well-being.
Contact info
1000 E Hillsboro Blvd Suite 102, 33441, Deerfield Beach, United States
- 800-625-3837
- info@royalmedicalcenters.com
- royalmedicalcenters.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Professional and fast
For professional, fast service, Royal Medical Center is the only way to go.
3 July 2023
Reply from Royal Medical Center
We're thrilled to hear that you had a positive experience with Royal Medical Center! Providing professional and fast service is our top priority, and we are committed to delivering the best possible care and assistance to our patients. If you have any further medical needs or questions, don't hesitate to reach out. We're here to continue providing you with excellent service and support. Thank you for choosing Royal Medical Center, and we look forward to serving you in the future!
this is a quality organization.
information is easy to understand and there is always someone available to answer questions or provide assistance.
3 July 2023
Reply from Royal Medical Center
Thank you for your feedback! We strive to ensure that the information we provide is clear and easy to understand for our users. Our team is dedicated to being readily available to assist you and answer any questions you may have. If there's anything specific you need help with or any additional information you require, don't hesitate to reach out. We're here to help!
Direct one on one communication
Direct one on one reviews. Simple to understand direct conversations both by email and live zoom made it a clear and easy process.
9 June 2023
Reply from Royal Medical Center
We're delighted to hear that you had a positive experience with our one on one reviews and communication methods! Our aim is to make the process as clear and straightforward as possible for our users. Providing direct and easy to understand conversations via email and live Zoom sessions is an essential part of our commitment to excellent customer service. If you ever have any more questions or need further assistance, feel free to reach out. We're always here to help you through any step of the process. Thank you for your feedback and for choosing our service!
Happy for the most part but there are…
Happy for the most part but there are some staffers who, instead of answering questions, feels the need to correct and make you feel dumb for even asking the question in the first place. So long as I avoid that person, I’m good.
24 July 2023
Unprompted review
Reply from Royal Medical Center
ChatGPT
Thank you for sharing your feedback. We're glad to hear that you're generally happy with our service at Royal Medical Center. We apologize for any interactions that made you feel uncomfortable or inadequate. Your experience is important to us, and we'll address this concern to ensure a more positive experience for you in the future. If you have any further feedback or questions, please don't hesitate to reach out.
Outstanding service and products
20 June 2023
Reply from Royal Medical Center
Thank you for your enthusiastic feedback! We're delighted to hear that you have had an outstanding experience with both our service and products. Providing excellent service and high-quality products are our top priorities, and it's rewarding to know that we've met your expectations.
If there's anything specific that you particularly enjoyed or found exceptional about our service or products, please let us know. We're always looking for ways to enhance our offerings and cater even better to our valued customers like you.
Your satisfaction is our motivation to continue delivering top-notch service and products. We truly appreciate your support and look forward to serving you again in the future!
Very Good; Not Perfect
I changed up my meds after consulting a Dr. in Dec.-Jan range. (My T-levels were above the range, so I was feeling jittery among other things). Said it would take a few months. I requested a blood test to see where I was in the range. Was told I only get one test a year per the program but I could pay $75 if I wanted another test. Two things: if the Rx changes, one would think you’d want to see the effect, and for the cost of the program a reasonable follow-up should be covered by the cost. The staff is responsive and cordial, but I think they’re unnecessarily rubbing coins together.
5 July 2023
Unprompted review
Reply from Royal Medical Center
Thank you for sharing your experience. It's understandable that you would want to monitor the effects of your medication changes, especially regarding your T-levels. We apologize for any inconvenience regarding the limitations on blood tests within the program. Your feedback is valuable, and we will review our policies to ensure they align better with patients' needs. We appreciate your patience and understanding as we strive to provide the best possible care. If you have any further concerns or questions, please feel free to discuss them with us.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. I feel better than ever and will continue to be loyal to Royal.
24 May 2023
Unprompted review
Reply from Royal Medical Center
We couldn't be happier to hear that you've had such a positive experience with our staff! We take great pride in providing exceptional service, and having a helpful and knowledgeable team is at the core of our mission.
It's wonderful to know that you're feeling better than ever with our support. Your well being is our priority, and we're committed to ensuring that you receive the best care and assistance possible.
Thank you for your loyalty to Royal. We truly value your trust and continued patronage. If there's anything more we can do to further enhance your experience or if you have any suggestions, please don't hesitate to let us know. We're here to serve you and look forward to being a part of your journey toward continued well being and happiness.
Entire staff and products were a great…
Entire staff and products were a great experience. I recommend and will use them again!
21 July 2023
Unprompted review
Reply from Royal Medical Center
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both our staff and products. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you ever need anything, we're here to help.
Great and fast!
21 July 2023
Unprompted review
Reply from Royal Medical Center
We appreciate your review and are happy to hear you had a great and fast experience! If there's anything else you need, feel free to reach out. We're always here to help! 😊
Reply from Royal Medical Center
Thank you for your review! We’re happy to hear that you've had a positive experience with our responsiveness and professionalism. We truly appreciate your feedback! 😊
So far I'm still tired and havnt lost…
So far I'm still tired and havnt lost any weight or gained any strength. If I don't see any improvement I'm going to stop using it
20 June 2023
Reply from Royal Medical Center
We’re sorry to hear that you're not seeing the results you were hoping for yet. Your feedback is important, and we understand your frustration. If you’d like, we can assist you further or discuss any adjustments that might help. We're here to support you in your journey and ensure you get the best possible experience.
Reply from Royal Medical Center
As with any medication results do not happen overnight. With TRT replacement we do state it can take 2-3 months to see any results. This is also why we do follow up labs and consult to see if there needs to be any changes to your medication. If you have any concerns please reach out to us at anytime
ONLY ON MY FIRST KIT
ONLY ON MY FIRST KIT AND STARTING TO SEE RESOULTS SLEEPING BETTER MORE ENERGY SKIN CLEARING. CAN'T WAIT FOR MORE AND I'M JUST GETTING STARTED
21 June 2023
Reply from Royal Medical Center
It’s awesome to hear that you're already starting to see positive results after just the first kit! Better sleep, more energy, and clearer skin are great signs. We're excited for you as you continue on your journey and can’t wait to see even more progress! Keep it up! 😊
Great company easy to use and good…
Great company easy to use and good quality meds. I wish they did specials though.
21 June 2023
Reply from Royal Medical Center
We’re glad to hear you’re happy with the company and the quality of the meds! Your feedback about specials is appreciated, and we’ll keep that in mind for the future. Thank you for sharing your experience! 😊
Everything online and easy to work with
13 June 2023
Reply from Royal Medical Center
We’re happy to hear that you found everything online and easy to work with! We strive to make the process as simple and convenient as possible. Thank you for your feedback! 😊
It was pretty easy to get started
It was pretty easy to get started. I've been on trt for a month now and I'm already feeling the difference. My work outs have gotten alot better, I wake up with energy and have been in a better mood
17 June 2023
Reply from Royal Medical Center
Thank you so much for sharing your experience! We're thrilled to hear that you're already feeling the positive effects of TRT after just a month. It's amazing to know your workouts, energy levels, and mood have improved – that's exactly the kind of transformation we aim to help our patients achieve. Keep up the great work, and don’t hesitate to reach out if you need any support or have questions as you continue your journey! 💪😊
The company is always willing to help…
The company is always willing to help and give assistance. Always have a great attitude.
20 June 2023
Reply from Royal Medical Center
Thank you for your kind words! We're so glad to hear that you've had a positive experience with our team. Providing support with a great attitude is what we strive for every day. We're here whenever you need us—your success and satisfaction mean the world to us! 😊💙
Prompt consistent service and care
20 June 2023
Reply from Royal Medical Center
Thank you for your kind words! Providing prompt and consistent service and care is always our top priority. We're grateful for the opportunity to support you on your journey and look forward to continuing to provide the excellent service you deserve! 😊
The team has done an amazing job…
The team has done an amazing job explaining the process to me. The team is also in there every step of the way for any questions I have.
17 June 2023
Reply from Royal Medical Center
Thank you for your kind words! We're thrilled to hear that you found the process well-explained and that our team has been there to support you every step of the way. If you have any more questions or need further assistance, don't hesitate to reach out. We're always here to help!
Very professional and knowledgeable
Everyone I spoke with was a total professional. I wasn't pressured while I was deciding, but all my questions were answered. When I asked a question, not only was I given a detailed answer, but also examples for many of my questions.
Once I received my meds, they came just as promised. I called and emailed several times to ask questions about use and options. All communications were answered promptly and were very thorough.
I had tried TRT as 3 different facilities before I found Royal Medical and I feel like I have found a company who will really work with me.
I am just starting my 4th week and so far, everything is great. If allowed, I will give further updates and I move forward in the program.
I highly recommend Royal Medical!
20 June 2023
Reply from Royal Medical Center
Thank you for your kind words! We’re thrilled to hear you had a professional and supportive experience with us. It’s great to know your questions were answered thoroughly, and you felt no pressure while deciding. We’re glad your medications arrived as promised and that you’re seeing progress in your 4th week. Thank you for trusting and recommending Royal Medical!
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