Roxymoxy Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of games available, noting the fun and engaging graphics. Many consumers highlight the excellent customer service, describing it as responsive and helpful, particularly with the redemption process. People also appreciate the fast and easy redemption process, with many reporting quick payouts and a straightforward experience. However, some people were dissatisfied with the customer service, mentioning unresponsiveness or difficulty in getting assistance. A few other people also felt that the redemption process took too long or experienced issues with receiving their winnings, despite the company's claims of quick payouts.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the great selection of games and the... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report quick payouts, receiving... See more

Customer service

Consumers find customer service to be ambiguous. While many reviewers praise the prompt, helpful, and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the site, highlighting its ease of... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise fast... See more

Based on these reviews

Rated 5 out of 5 stars

BY FAR THE BEST ONLINE CASINO😊👍. ROXYMOXY ACTUALLY PAYS OUT & ITS NOT A HASSLE. OFFERS GOOD COIN PACKAGE’s GREAT SELECTION OF GAMES THIS MY NEW FAVORITE & IVE TRIED MANY ONLINE CASINOS DEFINITEL... See more

Company replied

Rated 5 out of 5 stars

RoxyMoxy has been a fun sweeps site, they're clear with their offers and have a good vip system. Their support has actually been the best. I had issues with a redemption, some problem at my bank and... See more

Company replied

Rated 5 out of 5 stars

I love Roxy Moxy. From their awesome customer support service which is hard to find to their speedy no surprises redemption process. I have won plenty of jackpots and NEVER had any hurdles put in fron... See more

Company replied


Company details

Written by the company

Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very goodd and interesting

Very good and interesting, it has become one of my favorites and although I am new, I have very good references of them according to what they tell me, they pay well and on time

15 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We really appreciate your review! It’s great to hear you’re enjoying the experience. We’re always here if you need us.😊

Rated 5 out of 5 stars

Great platform

14 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for your feedback! We’re happy to hear you’re enjoying your experience. Wishing you the best of luck and plenty of wins!🍀

Rated 5 out of 5 stars

Like the way the platform is laid out

Like the way the platform is laid out. Submitted my documents for a hassle free redemption. Definitely a returning customer

10 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Christy,

Thank you for your great feedback!

We’re really glad to hear you’re enjoying the platform and that the verification and redemption process has been smooth for you.

We truly appreciate your support and are happy to have you playing with us!

Rated 5 out of 5 stars

I had a good time and their customer…

I had a good time and their customer service was great.

12 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi,

Thank you for your review!

We’re really happy to hear you had a good time and that our customer service met your expectations.

We truly appreciate your support!

Rated 1 out of 5 stars

No customer service

No customer service! I originally was going to give this site a five star review since I was able to redeem. But now i'm having an issue and there is no customer service to help me. I literally can't play until I talk to someone, and they just don't care.

10 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Michelle,

We’re very sorry to hear about your experience and the frustration this has caused.

We always aim to provide timely support, and we regret that this has not been your experience.

We have reached out to you via email so we can better understand the issue and assist you directly in resolving it as quickly as possible.

Please check your inbox and reply there so we can help you further.

Thank you for your patience.

Rated 5 out of 5 stars

Fast redemptions

Excellent customer service fast redemptions

9 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for your kind feedback! We truly appreciate it and are happy to hear you had a great experience with our customer service and fast redemptions. 😊

Rated 4 out of 5 stars

Lots of games and tons of fun waiting…

Lots of games and tons of fun waiting to happen.

8 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks so much for your review! 🎉 We’re thrilled to hear you’re enjoying the games! 🙌

We really appreciate your support and hope you continue having a great experience!

Rated 5 out of 5 stars

Won $107 first time playing

Won $107 first time playing. That’s exciting. Plus lots of games to choose from. Love the game. I will definitely be a loyal player moving forward.

8 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Congratulations on your first win! 🎉 We’re really glad to hear you’re enjoying the variety of games. Thank you for your kind words and support - it truly means a lot to us!

Rated 5 out of 5 stars

Best game ever

5 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Tammy,

Thanks a lot! It’s great to hear you’re loving our games -happy playing!😊

Rated 1 out of 5 stars

You don’t win nothing

You don’t win nothing

25 March 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for your feedback. Please note that all game outcomes in Roxy Moxy are generated by a random system and cannot be influenced.
If you have any concerns, please contact us via email and we’ll be happy to assist you.

Rated 3 out of 5 stars

Cheep

No, it doesn’t take him two days to take your money. Why should I take two days to give it back? I haven’t had any payouts so I don’t like it.

3 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Steven,

Thanks for your feedback! We understand waiting for a payout can be frustrating. Redemptions are processed within 2 business days to make sure everything is accurate and secure.

If you’d like more details about the payout process, feel free to email our support team - we’ll be happy to help.

Rated 5 out of 5 stars

Honest fast payout

Took awhile to give Roxy Moxy a chance , but I’m glad I did. $20 deposit turned into $350 cash out. Redemption was fulfilled within 24s!!

3 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Love to hear this and thanks for sharing your experience! 😊 We’re happy everything went smoothly for you. Wishing you more great moments ahead!❤️

Rated 5 out of 5 stars

Love how they keep you informed and are…

Love how they keep you informed and are on top of things. It's nice to finally find a casino where you actually win LOL

1 April 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you very much for your feedback, Shana!

We’re happy to hear you appreciate our transparency and communication. Our goal is to provide a fair and enjoyable experience for all our players.

We’re glad you’re playing with us and hope you continue to enjoy your experience! ❤️

Rated 2 out of 5 stars

Experience

I have not won anything on this platform yet to give more than 2 stars

31 March 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks for your feedback, We understand it can be disappointing when wins haven’t come through yet. All game outcomes are random, so results can vary from session to session.

If you’d like, feel free to get in touch with us directly and we’ll be happy to look into your experience and help where we can

Rated 5 out of 5 stars

Great game and great jackpots!

30 March 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for the great feedback, we really appreciate it.

Glad to hear you’re enjoying the games and hitting some nice jackpots along the way 🎉

Wishing you plenty more fun and good luck on your next spins!

Rated 5 out of 5 stars

I just recently started playing Roxy…

I just recently started playing Roxy moxie, and I love it so much.My first redemption took around 24 hours.Maybe 36 hours, but after that has been very smooth.

28 March 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks so much for sharing your experience, we really appreciate it.

It’s great to hear you’re enjoying RoxyMoxy and that everything has been running smoothly after your first redemption. That early timing can sometimes vary a bit, so we’re glad things have been consistent since then.

Happy to have you with us, and hope you keep having a great time 😊

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