ROWDY BAGS UK Reviews 905

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality of the leather and the superb craftsmanship. Many people are delighted with the beautiful designs and the soft, authentic feel of the leather, often noting that the bags are well-made and durable, improving with age. The delivery service is frequently mentioned as quick and efficient, and the overall customer service is described as brilliant, friendly, and responsive. However, some people were dissatisfied with certain aspects, such as a bag arriving with different straps than advertised or a zip becoming damaged. A few customers also mentioned slow delivery or that a bag was smaller than expected. One reviewer found the quality of their received product to be poor, and another noted a strong smell from the leather, comparing it to a zoo. Additionally, some felt that the unlined interior of a bag made it appear unfinished and cheap.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the beautiful,... See more

Quality

People report positive experiences with quality, often praising the beautiful craftsmanship and the soft,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many consumers praise the speedy delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Update 28.4.26 - Have now had a full refund from Rowdy. Faith restored - thanks Rory. Contacted Rowdy at the beginning of April - the day I received my order- as I wanted to return it for a refund.... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

I ordered a small tote bag in Mountain, and oh my goodness the fireworks went off when it arrived! What a wonderful bag, simple, but it does the job fabulously! Glorious soft but substantial leather,... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Good customer service

Update 28.4.26 - Have now had a full refund from Rowdy. Faith restored - thanks Rory.
Contacted Rowdy at the beginning of April - the day I received my order- as I wanted to return it for a refund. After a couple of emails I received the response that they were on holiday until 20 April at which point they would be in touch. Despite a couple of reminders from me this week I have still heard nothing.

20 April 2026
Rated 5 out of 5 stars

Absolutely beautifully made

Absolutely beautifully made, high quality bag! I got the large tote in Mountain for my 40th and I couldn't be happier with it. The lining is super soft and cottony. Honestly I'm already thinking about getting another size in the future!

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Lovely Bag

I ordered the Cedar large crossbody bag and it arrived very quickly, not as big as I thought and the strap is quite thick, but I'm ok with that. Its a lovely soft leather, and the only reason for the 4* is the smell, its like being in the rhino house at the zoo, no one else has commented on this which I find concerning. I am hopeful it will dissipate after being out of the packaging. Like the addition of the dust bag though.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Really lovely bags and will buy again.

Lovely website and choices of bags. Beautiful quality and something that will last for years. Easy order, and delivery although a little slow, but they were honest about time to delivery as not made in huge numbers as quality over quantity is to be applauded! Would order (and probably will!) again. Thank you.

13 February 2026
Rated 5 out of 5 stars

Rowdy and Rory

I have purchased 2 off rowdy now, a bag and a wallet,both i am delighted with,the quality is 2nd to none!😃 today I received my bag,love it,best bag I have ever purchased.Customer service very good,Rory from the warehouse called me about my bag,he was very nice and pleasant.Thank you,very happy customer!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

My Rowdy Tote Bag is the best bag…

My maple Rowdy Tote Bag is the best bag I've ever owned!

The leather is soft as butter, yet so sturdy and well made.

I've used my tote bag in everything from days out in town to long weekends away, hikes and long walks, beach days, and everything in between.

I've had so many comments on my Rowdy Bag from people who love the classic and simple style.

I've received a second Rowdy Bag now, the sling bag in the colour maple and love it so much.

I know these bags will last a lifetime, and I'm totally here for it!

11 December 2025
Unprompted review
Rated 3 out of 5 stars

Not really as described

Gorgeous leather beautifully made , the large sling bag is not wide enough though the depth is fine but too slim to be very much use as intended
Service was great

3 February 2026
Rated 5 out of 5 stars

Happy customer

Happy customer.
Excellent bag, quality in keeping with previous items bought from Rowdy.
Would definitely buy from them again.

27 January 2026
Rated 5 out of 5 stars

Crossbody & Sling bags

I purchased the maple Crossbody bag and it's lovely, really well made and a beautiful colour. In fact I loved it so much I treated myself to the Sling bag for those occasions I need a smaller bag. I'm really happy and can't fault the products or service.

27 January 2026
Rated 5 out of 5 stars

Very happy

I ordered the cedar tote bag with lining and am absolutely delighted with it. It’s beautifully made and the leather is gorgeous. Just what I was looking for

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Love my two Rowdy bags

I have two Rowdy bags. They are beautifully made from leather which is soft but robust. The leather improves with age as long as it is looked after. I have a large maple tote and a red sling, so all situations covered! A great company to deal with, good delivery time.

5 January 2026
Rated 5 out of 5 stars

Quality product

Order came promptly - I was expecting a longer wait judging by some other reviews but the the timescale for delivery was clear on website and bag arrived well within time. Bag itself is gorgeous. Well made, soft leather with a lovely sheen. Very spacious interior. I initially also had an issue with the zip but soon realised that the ends of the zip need to be on the outside of the bag (they came tucked in). There are ‘arrow’ like leather tabs on the end of the zip which allow you to hold the zip taut when opening and closing. I have had no issues since realising this. Customer service is excellent with prompt reply to emails and friendly support and no quibble returns on potentially faulty goods (did not apply however). I absolutely love my bag and I think it was very good value for the product I have received. Highly recommend.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful high quality and ethical bag

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effect would have been nice. But generally highly recommend.

5 January 2026

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