Communication was good
Communication was good, and they seemed to care — the outcome just wasn’t ideal.
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Communication was good, and they seemed to care — the outcome just wasn’t ideal.

Reply from Rotopino.es
No problems at all. Easy to purchase online. Product was perfecty packed and transported promptly. Product is superb.

Reply from Rotopino.es
I ordered goods, paid, got confirmed and 1 day later they told me there was a mistake and I had to pay 68euro transport cost which is 1/3 of the cost of goods which is crazy. Then they canceled the shipment because I did not agree but the goods still arrived by me so I had to send them back again. Poor situation.

Reply from Rotopino.es

Reply from Rotopino.es
Very good service with good delivery time, would recommend

Reply from Rotopino.es
Yes a very good delivery time and very inexpensive on the web cheapest by far ,the only downside was my bosch cordless line trimmer was damaged on opening the package, this I assume is not their fault they dont know what the inside of the package is like. They are trying to obtain a spare foot pedal from Bosch which I hope I can fit myself.

Reply from Rotopino.es
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