Bought a watch for my nephew for his 21st birthday, and when it arrived the hands had fallen off. Despite repeated attempts to resolve the issue and multiple fob-offs from the support 'team', we had t... See more
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It's a well priced, solid and functional timepiece. It works as an everyday and a sports watch. Good visibility and not huge on the wrist like many modern equivalents.
Returned a Tempest Automatic Navigator Watch (40mm) in perfect condition. No refund within 7 days as stated on website. This matter will be pursued. Really poor call centre performance. One person... See more
Company replied
DO NOT ORDER ANYTHING — SCAM!! My husband ordered a watch, broke quickly after while under warranty, have tried contacting customer service via phone, email, Instagram… no response. They have recen... See more
Company replied
Company details
Written by the company
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
Contact info
Belfast, United Kingdom
- help@rotatenorth.com
- rotatenorth.com
3.0
Average
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 2 weeks
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Easy buying experience.
Easy buying experience.
Fast delivery.
The watch i bought was even better than i expected, the quality is excellent.
Buy with confidence.
30 July 2023
Good watch and a great buy
I recently purchased a Rotate North Arctic model.
The watch is made of steel with a satisfying heft, having a clear dial with a discrete NR logo and good lume. The orange rubber strap is striking both in and out of water. A great buy.
30 July 2023
Great customer experience
30 July 2023
Perfect
Ordering was straight forward and delivery as stated. The watch was beyond expectation, first impression was that the watch is well built and felt good quality, on my wrist the watch sat perfectly and it’s weight was just right, the orange strap is excellent and is very comfortable, I am looking forward to putting the watch through its paces in all weather but so far I am really pleased with the watch and the service from Rotate North. Thanks Guys Paul
30 July 2023
Excellent Customer Service
I initially placed an order that I then had to cancel due to a change in circumstances. The team at Rotate North were extremely helpful and understanding and sorted everything quickly and efficiently.
27 July 2023
Satisfied customer
Great watch for the price. Efficient and reliable service from Rotate North.
30 July 2023
No better value…
Even a watch expert / Jewler of high end watched said great watch for the money
2 July 2023
Good watch microbrand to trust
I have only good words to describe my experience with Rotate North:
Great support from minute O. I had several doubts about their watches (automatic / quartz) and Rotate North Rotate answered quickly. Information about possible customs issues is provided too. Quick shipping service, just 1 day to Spain.
The watch is well made and durable (Tempest), strap too.
I will have not doubts on purchasing a 2nd watch from this company. Trustful.
30 June 2023
Top service. Fast delivery
One year after my purchase (a Tempest watch) the additional straps are available! I therefore couldn’t resist and ordered 2. A few days later they were in my letterbox!
26 June 2023
Love the range of watches from Rotate…
Love the range of watches from Rotate North. Classic.
2 July 2023
Well made
Well made, great price. Love it. Second watch I have purchased from Rotate North
20 June 2023
Happy watch!!
The delivery worked perfectly and the watch ordered is looking great. It is also fitting very good.
19 June 2023
Outstanding company & incredible watch!!
I cannot say enough good about Rotate North. My new Tempest watch is well made and of great quality and finish. I live in USA and my watch arrived in short order. I highly recommend Rotate North!!
20 June 2023
Beautiful watch
Beautiful watch. Thick, carefully detailed. Great looks and quality. Shipping was super fast.
19 June 2023
Great watch, excellent value for the price.
Watch arrived quickly and in nice packaging in perfect shape. Exactly as advertised, a solid watch so far and keeps time pretty well! I have the Tempest Automatic. Excellent value for the price, and I like the brand story as well. Would recommend Rotate North, and I look forward to seeing how the Tempest holds up to some good use!
30 May 2023
Advertised as next day delivery didn't…
Advertised as next day delivery didn't happen, waited 5 days for arrival. Misplaced or some such in the packing department. Slow communication.
The watch is okay and priced sensibly. Delivery company were very good and kept me informed of the watches journey.
18 May 2023
Excellent product
Excellent product, great service and delivery. Watch is bombproof and looks great.
11 May 2023
I couldnt be happier with my new watch
pretty simple. I bought a great watch that was/is exactly what I expected and wanted, without a hitch in ordering
20 April 2023
Great looking watches
Great looking watches, great customer service, and all without breaking the bank.
20 April 2023
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