Bought a watch for my nephew for his 21st birthday, and when it arrived the hands had fallen off. Despite repeated attempts to resolve the issue and multiple fob-offs from the support 'team', we had t... See more
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It's a well priced, solid and functional timepiece. It works as an everyday and a sports watch. Good visibility and not huge on the wrist like many modern equivalents.
Returned a Tempest Automatic Navigator Watch (40mm) in perfect condition. No refund within 7 days as stated on website. This matter will be pursued. Really poor call centre performance. One person... See more
Company replied
DO NOT ORDER ANYTHING — SCAM!! My husband ordered a watch, broke quickly after while under warranty, have tried contacting customer service via phone, email, Instagram… no response. They have recen... See more
Company replied
Company details
Written by the company
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
Contact info
Belfast, United Kingdom
- help@rotatenorth.com
- rotatenorth.com
3.0
Average
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 2 weeks
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Tempest Quartz
Watch arrived quickly and is wonderful! Looks and feels way more expensive than the price paid. Good looking watch, very well made and HPQ movement keeping superb time.
18 February 2025
Nice watch for the price
Nice watch for the price! Keeps time as expected for price!good weight easy to read but lume does not last long! But still worth the money!
16 February 2025
Arrived to time
Arrived to time, at a good price. Why not five stars? Not totally convinced by the rubber NATO strap, and the first thing swapped out. But seems a reliable, sturdy timepiece, and will be my "go to" holiday watch.
21 February 2025
No refund despite return
Returned a Tempest Automatic Navigator Watch (40mm) in perfect condition. No refund within 7 days as stated on website. This matter will be pursued.
Really poor call centre performance. One person ‘didn’t even know Rotate North sold watches’. Buyers beware if you need to return. Glad mine was relatively cheap.
8 February 2025
Reply from Rotate North
Nigel,
Aside from your email being false, it's also completely defamatory. Please delete it immediately and send us details of your alleged complaint.
On receipt, we'll happily investigate and respond.
Regards,
Tom
Head of Customer Support
Rotate North
The watch is quite lovely and made BUT ...
The watch is quite lovely and made with quality materials.
That being said, a few details could be improved: The "automatic" and "1000ft - 300m" markings are far too small, making them almost unreadable.
Another issue is the friction with the crown's grooves, which feels unpleasant.
A more thorough polishing of the crown would have made it smoother on the skin.
14 February 2025
Second purchase and lucky with Rotate North Atlanticntic
After the Arctic, this was my second purchase I am again more than satisfied with the Atlantic. Fast shipment and again great watch. Massive and rugged as it should be as a tool watch.
10 February 2025
The support is horrible
The support is horrible! Called them 4 times to sent me a return label but nothing. They tell always the same story but nothing happens. quality is also very very low..
2 February 2025
Reply from Rotate North
Georgios,
We have no record of you contacting our customer support centre, or requesting a returns label. We do not offer free returns - our website makes this clear.
We also completely disagree with your comment about the quality of our watches being low - read some the reviews on this site and you'll see that's simply not true.
If you have a genuine concern, please email us and we'll investigate and respond.
Regards,
Tom
Head of Customer Support
Rotate North
Rotate North - great watches
Rotate North is an excellent watch company. I have two of their watches and both are brilliant. I recently bought the Tempest Quartz and delivered very quickly is great shape.
2 February 2025
Quick service love the watch
17 January 2025
Bought the Tempest' Automatic Navigator…
Bought the Tempest' Automatic Navigator Watch (40mm), Seal Black. Quality feels great, nice weight, strap. Perfect!
22 January 2025
Lovely watch
The watch arrived within the timescales described. Feels very nice on the wrist. No need to contact teh company, but the 60% discount made this watch outstanding valued.
18 January 2025
I gambled on this watch
I gambled on this watch, totally paid off. Couldn't be more happy with the look and build quality.
17 January 2025
Detailed Review
Watch is well made very strong case great bezel action I put it on my timegrapher and it was +8 sec per day which for an NH35 movement is very good, it has Great amplitude over 300 and 0.5 beat error very respectable. Also the rubber nato which I have several is the best nato in the business it is made in italy. I only have one suggestion that would make the watch better the crystal needs AR coating. All in all can't beat it for the money. Design is also cool.
14 January 2025
Very good and prompt delivery
Very good and prompt delivery. The watch is very good quality and very robust. The straps are great too.
5 January 2025
I eagerly await the delivery of the…
I eagerly await the delivery of the watch I ordered January 20, 2025. Despite being informed that it was dispatched on January 22, 2025, I have yet to receive the item. I have confirmed with DHL that they have not yet received the package to ship. Notably, Rotate North boasts a 1-2 day delivery guarantee.
26 January 2025
Unprompted review
Reply from Rotate North
Hey Connor,
We've sent you an email separately to explain that your shipment has been delayed slightly due to a bad storm passing through here last week. Sorry about that.
It's packed and ready to go, and will be shipped to you via DHL tomorrow (Monday 27th).
Best regards,
Support @ Rotate North
Quick shipping and an excellent…
Quick shipping and an excellent product. Highly recommended.
3 January 2025
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