Thank you for the prompt order delivered. I realised I had ordered two dresses by mistake & immediately emailed asking for dress number two, for which I’d paid by changed to blue size 16, alas dress... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This dress is not as described, which was cotton jersey plus stretch. It is 95% polyester plus stretch and looks very shiny in bright light. This is quite annoying because it's a perfect fit and v... See more
Company replied
Ordered 2 dresses different colours Size 12/14 large more like 10/12 They arrived today.really disappointed in material & fit WHY cant they get sizes right. Thats another £56 lost.not bothering... See more
Company replied
Service and delivery was good , unfortunately I have to make a return which I have emailed you about . As a very old lady I find that it’s difficult for us to return things , it’s across the board it... See more
Company replied
Company details
Written by the company
Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.
Contact info
London, EC1Y 8SY, London, United Kingdom
- cs@rosyday.co.uk
- rosyday.co.uk
3.1
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Transaction date 20th June 2026 €60.24 …
Transaction date 20th June 2026 €60.24 Why have I not received this order. Please explain .Thank you.
20 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
These tops are better than expected
I have received my order and I'm very happy with it. I have realised I should have ordered the next size up but that's my fault, they do fit but I would have liked a little more room to move. Friends have complemented them and the quality is excellent. I will be ordering more.
3 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I've tried to return an item with all…
I've tried to return an item with all the info they've requested as not the colour I expected. Sent three emails and no return label as yet.
13 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
The first top was good l ordered two…
The first top was good l ordered two more both were not as good asthe firstThey were meant to be the samesize but were much bigger and material was awful not at all satisfied.
12 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
I'm sorry for the inconvenience caused to you
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
good customer service
Shipping was prompt, items of good quality and overall good customer service. I ordered a UK16 and found the material to be stretchy and clung to my curves rather than the soft drape shown on the models so I asked for and received a satisfactory refund. Might order next size up
2 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
My order experience
It could have been my phone but trying to place the order wasn't easy. I also find that I have 2 the same colour and not 2 different colours.
12 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for any inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Having sent five emails requesting instructions first returns, I don’t need to send them back if I accept part payment! Not good enough. The two items are not like the photos.
Having sent five emails request
5 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Terrible service
Four weeks since I ordered and informed this morning that it's only just left China! Two more weeks to delivery. Money was taken 2 weeks ago though. When I go on my account it says I haven't placed any orders! Summer will be over by the time I get the dresses.
11 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Need to return item but only offered…
Need to return item but only offered half the value of the order
9 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Returns
I have used Rosday in a couple of occasions, the last time though the cloths was not right, and I asked to return them, they said keep them and sent a refund, no waiting around, very happy with the service even though I can’t wear the clothes I shall donate to somebody who can
24 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
ordering was very easy no problem
ordering was very easy no problem
the problem started when i found out the t shirt was to small have tried to email for a return code & its keeps bouncing back i can’t get in touch with u
25 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 2-star review.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
This is the third time I have posted a…
This is the third time I have posted a review on Rosyday. I ordered two swimsuits on 18th June. I received one last Wednesday 8th July still waiting for the second swimsuit. I have emailed and had no customer service returned. I would never order from
This site again.
18 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Lovely item well packaged.
8 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy ordering g process
The ordering process eas quick and straightforward.
10 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The t shirts are great quality
The t shirts are great quality, fantastic fit, wash well and look good! they are true to size. I have ordered from Rosyday before & although the clothes are good, your delivery time really let the company down, it's great to see that this has been sorted out now because the delivery of my latest order was really quick! the website is easy to navigate & order from too.
20 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
I'm sorry for keeping you waiting for so long.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I’m wearing my blouse that arrived…
I’m wearing my blouse that arrived yesterday- so soft and comfortable- great colour, too. Thank you!!
9 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Comfortable but not the right size for big bra cup aize
Delivery of the tops took a little longer than I expected.
Not quite the size I needed - not sure you do big enough sizes? Bra cup sizes don't compute with what I expected
Top still comfortable enough to wear in the hot weather
10 July 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Excellent
For service regarding not satisfied with my goods .The service was excellent regarding my refund.
It came within 10 days.
I paid by pay pal
Thank you rosyday
21 June 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Rosyday a bad experience
As with Wright London this company hides behind a supposed shop in London and sells clothing which does not match their description on their website. Buyer beware - the quality is atrocious and you cannot get a full refund. Appalling
1 May 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
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