Pleased with the packaging of this rose bush as it arrived relatively unscathed, just a few bits of soil/bark in the bottom of the box. Beautiful, healthy rose bush, with new shoots appearing all the... See more
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Review summary
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Reviews shaping this summary
Fantastic customer service! Emailed about an order and received a response within the hour. Delivery was more in the hands of the courier but they left a note with them requesting urgency for an eve... See more
Company replied
A novel gift idea for a 90 year old lady who loves her garden. The “Fab at 90” rose arrived on time, well packaged. As expected, it’s not in flower yet but is being cared for in accordance with the e... See more
Company replied
Was worried as had ordered late in the season so very few options left for the type of rose bush I was wanting for a friend’s 70th birthday gift. I needn’t have worried - a very healthy looking bush w... See more
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Company details
- Plant Nursery
- also in
- Garden Center
Written by the company
The Harkness nursery had its origins in 1879 in Yorkshire, soon becoming well-known as a grower of top quality roses. It was 80 years later that Jack Harkness began breeding new varieties in Hitchin, determined to create new and ever-more beautiful roses. Today, Harkness Roses are known & grown world-wide; we believe their reliability, flowering performance and beauty are second to none.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- cs@roses.co.uk
- roses.co.uk
4.4
Excellent
13K reviews
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Flawless
Flawless - beautiful products at an unbeatable price point, with excellent customer service.
20 August 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that you had a flawless experience with us. It is wonderful that you are delighted with the beauty of our products, our competitive pricing, and the high standard of support provided by our team.
Kind regards,
Harkness Roses Customer Service
Kathleen Rose
Ordered a beautiful rose wrapped in hessian with a ribbon bow 🎀
It arrived safely and speedily.
Rose has been planted, eager to see how it grows.
7 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that your beautiful rose arrived safely and quickly in its lovely gift wrapping. It is wonderful to know that you have already got it planted, and we hope you truly enjoy watching it grow and flourish in your garden.
Kind regards,
Harkness Roses Customer Service
The delivery and service e are always…
The delivery and service e are always excellent
6 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that you consistently receive prompt delivery and top-quality care from us. Thank you so much for sharing your wonderful feedback!
Kind regards,
Harkness Roses Customer Service
Ordered 2 roses
Ordered 2 roses. One was out of stock and we were sent the wrong rose in place of the other. When I rang up customer services they arranged to send out the correct rose and we were allowed to keep the incorrect rose.
30 September 2026
Reply from Harkness Roses
Hello,
We are very sorry for the initial mix-up and the stock issue with your order. We are glad our team could quickly assist you by sending the correct rose and allowing you to keep the other one. Thank you for sharing your experience with us.
Kind regards,
Harkness Roses Customer Service
Always good service & plants
Arrived speedily, packed well and plant was in great condition.
Always have good service from Harkness, which is not true of other rose growers sadly.
6 October 2026
Reply from Harkness Roses
Hello,
We are delighted to hear that your order arrived so quickly, securely packaged, and in excellent condition. It is wonderful to know that we have consistently provided you with great service, and we truly appreciate your loyalty and kind support.
Kind regards,
Harkness Roses Customer Service
The Silver Wedding rose was a gift
The Silver Wedding rose was a gift. It was delivered promptly and the recipients were pleased.
6 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that your gift was delivered promptly and that the recipients were delighted with their rose. Thank you for sharing your lovely feedback with us.
Kind regards,
Harkness Roses Customer Service
Beautiful, healthy rose bush
Pleased with the packaging of this rose bush as it arrived relatively unscathed, just a few bits of soil/bark in the bottom of the box. Beautiful, healthy rose bush, with new shoots appearing all the time. Only one 'negative', but it's a personal thing, could have possibly had more intensive care instructions for someone like me, who even manages to kill weeds without trying hard. I now have to try and keep this alive until spring when I can plant it outside.
6 October 2026
Reply from Harkness Roses
Hello,
We are thrilled to hear that your rose bush arrived safely and is already showing healthy new growth. Thank you for your valuable feedback regarding our care instructions. We completely understand that keeping a new plant thriving can feel a bit daunting, especially over the winter months, and we will certainly look into providing more detailed guidance for our customers in the future to help make the process as easy and worry-free as possible.
Kind regards,
Harkness Roses Customer Service
Fast service easy to order and quality…
Fast service easy to order and quality product
29 September 2026
Reply from Harkness Roses
Hello,
We're so pleased to hear that you found the ordering process straightforward, experienced swift service, and are happy with the high quality of your purchase. Thank you for sharing your wonderful feedback!
Kind regards,
Harkness Roses Customer Service
Sent as a gift. Recipient very pleased with the rose.
Easy to order, well packed and beautiful healthy plant with buds.
6 October 2026
Reply from Harkness Roses
Hello,
We're so pleased to hear that your ordering process was straightforward and that your beautiful, healthy plant arrived safely with plenty of buds. Thank you for sharing your wonderful feedback!
Kind regards,
Harkness Roses Customer Service
Reply from Harkness Roses
Hello,
We're so pleased to hear that the lovely rose made such a fabulous present for your friend. Thank you for your wonderful feedback!
Kind regards,
Harkness Roses Customer Service
Superb!
Was worried as had ordered late in the season so very few options left for the type of rose bush I was wanting for a friend’s 70th birthday gift. I needn’t have worried - a very healthy looking bush was delivered safely and on time in sturdy packaging. This is the second time I have used Harkness and I was delighted the first time round with both the service and the quality of the rose bushes. An excellent company!
2 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that your friend's milestone birthday gift arrived safely, on time, and in excellent condition, even with a late-season order. It is wonderful to know that we have been able to deliver the same high quality and reliable service for your second purchase with us. Thank you so much for your continued support and for sharing your lovely feedback.
Kind regards,
Harkness Roses Customer Service
Ordered a gift for a friend
Ordered a gift for a friend. Very prompt service and she loved it. Would highly recommend
5 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that you experienced such prompt service and that your friend absolutely loved their gift. Thank you so much for your kind recommendation and for sharing your positive feedback with us.
Kind regards,
Harkness Roses Customer Service
Great service
Great service. Ordered as a gift and my friend was so happy with the rose. It arrived quickly and in good condition.
5 October 2026
Reply from Harkness Roses
Hello,
We're so pleased to hear that you experienced great service and that your friend was delighted with their gift. It is wonderful that the rose was delivered quickly and arrived in excellent shape.
Kind regards,
Harkness Roses Customer Service
Everything I wanted
After helpful advice from customer support, the rose was easy to find on the website, delivered promptly and in very good condition with clear planting instructions
28 September 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that our support team provided helpful guidance and that you found our website easy to navigate. It is wonderful that your order arrived quickly, in excellent health, and with clear instructions for planting.
Kind regards,
Harkness Roses Customer Service
Beautiful Gift
Ordering online was so easy. This was bought for the husband of my friend who sadly passed away recently. It was delivered very quickly and he sent me photos and it looked great. Thank you so much
5 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that our online ordering process was easy and that the gift arrived quickly. We hope this special tribute brings some comfort to your friend's husband during this incredibly difficult time, and we are so glad to hear it looked beautiful upon arrival.
Kind regards,
Harkness Roses Customer Service
Good service
Good web site. Easy to order. Fast reliable delivery. Rose quality very good. Nicely packaged.
22 September 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that you enjoyed a smooth ordering experience on our website and received your delivery quickly. It is wonderful that you are happy with the high quality and thoughtful packaging of your roses!
Kind regards,
Harkness Roses Customer Service
A novel gift idea for a 90 year old…
A novel gift idea for a 90 year old lady who loves her garden.
The “Fab at 90” rose arrived on time, well packaged. As expected, it’s not in flower yet but is being cared for in accordance with the enclosed instructions and will be pleasing when it blooms.
2 October 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that the rose arrived on time and safely packaged for such a special milestone birthday. It is wonderful that it is being cared for so thoughtfully, and we hope it brings great joy and a lovely display of blooms to the garden very soon. Thank you for your kind feedback.
Kind regards,
Harkness Roses Customer Service
Ease of access on website
Ease of access on website, efficient service and lovely product
21 August 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that you found our website user-friendly, experienced efficient service, and are delighted with your beautiful purchase. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards,
Harkness Roses Customer Service
Lovely rose
Fast delivery. Nice rose and gift wrapping. My friend was delighted with her Lovely Lauren rose... especially as she is called Lauren.
2 October 2026
Reply from Harkness Roses
Hello,
We are delighted to hear that the prompt delivery and lovely gift presentation made such a great impression. It is wonderful that the personalized rose brought so much joy to your friend on her special occasion. Thank you for sharing your kind feedback with us.
Kind regards,
Harkness Roses Customer Service
Pink 90th birthday rose
The rose arrived in pristine condition.
This was a 90th birthday gift from the grandchildren to their Nan. Looking forward to seeing it in full bloom during the summer.
I would definitely recommend this company.
30 September 2026
Reply from Harkness Roses
Hello,
We are so pleased to hear that the rose arrived in pristine condition for such a special 90th birthday celebration. It is wonderful that the grandchildren chose this gift for their Nan, and we hope you all enjoy seeing it in full bloom this summer. Thank you so much for your kind recommendation!
Kind regards,
Harkness Roses Customer Service
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