My experience with this business was frustrated. The communication is slow. Product not in stock. I did immediate payment by card. They used concerning 3d party for the refund. They advised mys... See more
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See what reviewers are saying
Wanted some Ray - Ban prescription sun glasses and have received the most perfect pair of sunnies. Beautiful fit and fabulous look. As a long standing customer I am always thrilled by the attention... See more
I visited Rose Opticians today as I needed an eye test as suggested by my doctor. I was asked to supply a phone number which didn't work due to the incompetence of the staff. Then asked to fill in the... See more
I found Rose Opticians in Hackney to be superb. I suddenly experienced symptoms which might have been quite serious. Simon talked me through it on the phone, and he was able to see me the same day, wh... See more
Company details
Information provided by various external sources
Rose Opticians have 4 branches across West Essex and East London. Family business providing the best local customer care and service
Contact info
United States
- 02085515353
- info@roseopticians.com
- roseopticians.com
3.0
Average
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous service in Hackney
Fabulous service in Hackney. Kind helpful staff. Able to fix my prescription sunglasses during lockdown and order me new regular glasses. Professional and quick service and safely received and dealt with during these strange times. Would highly recommend.
4 May 2020
Unprompted review
Highly recommend Simon Rose
Highly recommend Simon Rose, who was quickly able to assist when I had visited the optician with an issue with my eyes, by seeing me for an appointment and referring to a specialist immediately.
30 January 2020
Unprompted review
Shift Lenses - so you don’t need to wear glasses
Shift Lenses
I’m 54 and was finding it annoying especially wearing glasses on the farm in the winter with the rain etc. luckily a friend told me about shift lenses and within a fortnight I can read the phone book again the paper etc without glasses. You wear the lenses while you sleep and take them out during the day. I am under Jagrut and Ran and it’s the best money spent. My husband is going to get them as I was the guinea pig for him 😀
6 December 2019
Unprompted review
I highly recommend Simon Rose and his team.
I went to see Simon Rose after having a very serious eye infection. Simon was very knowledgable, patient and understanding. I had to revisit on a number of occasions and each time all the staff have been very friendly and welcoming. Thankfully my eyes are now better and I am will continue to use Rose Opticians for my glasses and contact lenses. I highly recommend Simon and his team.
13 December 2018
Unprompted review
Happy to go to an optician who looks…
Happy to go to an optician who looks after me so well with my monthly lenses.
13 December 2018
Unprompted review
I am very impressed with this optician
I am very impressed with this optician, the staff were very accommodating the surgery was comfortable and they even let me charge my phone, thank you for your hospitable kindness
Janine
12 December 2018
Unprompted review
I am very pleased with the services in…
I am very pleased with the services in optics. Extremely friendly professionals!!!
11 December 2018
Unprompted review
best optician
They were very helpful along with giving the best advice and whole range of options and then allowing you to make an informed decision I would recommend them to everyone my family members have been using these opticians for over twenty years
10 December 2018
Unprompted review
The perfect service
10 December 2018
Unprompted review
Great service from the whole team at…
Great service from the whole team at Rose opticians
Many thanks
10 December 2018
Unprompted review
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