Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more
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Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.
Contact info
Hong Kong
- support@roseinside.com
- roseinside.com
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Replied to 100% of negative reviews
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Lovely bookmark
This is nicer than i thought it would be, lovely detail on the dragon. Brought as a gift with all 3 books
Packaged very well ,delivered no problem, would recommend
Many Thanks ☺️
I wish I could give this company 0 stars
I wish I could give this company 0 stars but there is no option for it. I placed an order and selected express shipping expecting the item to show up 2-5 working days which it stated. That never happened and when it said it was delivered it was no where to be seen. I spoke with my neighbours and everyone up and down the street it was never there. I then contacted the company for a refund and it went back and forth over 5 days. They only were going to offer me a refund if I could provide evidence, how am I meant to if I have nothing there. They then only were giving me the option of a 70% refund nothing else. STAY WELL AWAY DO NOT WASTE YOUR MONEY!!! SCAMMERS

Reply from Roseinside
Excellent service and very happy with…
Excellent service and very happy with my purchase.
It’s beautiful ring of my dad memorial…
It’s beautiful ring of my dad memorial and made me emotional 🥲 as I love it 🥰 and I will pay other ring for my mum again
Easy to order
Easy to order , easy to pay , easy to track considering it came from so far away. Turned up in great condition. 10/10 and would order again. 5 Stars for me.
Thank you so much
Thank you so much! Beautiful apron for my mum with all correct initials and lovely words , great quality , recommended
I found the perfect gift for my son
I found the perfect gift for my son - a Viking gremlin bell - and it is beautifully made. Shipping was really swift, given I'm in Australia and the service couldn't have been better. Thank you! :)
Good delivery time
Good delivery time, good quality product, and not that expensive either
Avoid!
No communication from seller and no item delivered. Just took my money! I tried reaching them direct but no reply. Thank goodness I paid by PayPal. AVOID!

Reply from Roseinside
A good buy...
The earrings were packaged well and the weight of them gave a 'not cheap' feel to them. A good thing. 😊 I liked em....
Cowboy operation stay away …
I paid extra for urgent shipping and they said I would get my item within 2-5days which would have been great if that was the case. Instead it took 11 days to arrive. It arrived well after Christmas and on top of that the sizing is wrong. My daughter wears a ring that is size 7.5 and when this ring finally arrived it doesn’t even fit her. Total cowboy set up and won’t let me return the ring for a refund. DO NOT BUY FROM THIS COMPANY!

Reply from Roseinside
Beware, returns and refunds are shocking.
Beware, this is not a UK/EU store, items are shipped from China and have a very expensive returns conditions attached to them. Plus customised items have an automatic 30% reduction in refund value. I ordered a customised 'embroidered' apron in pink with navy blue writing. I received a Maroon apron with black illegible writing that was printed on, and would likely come off after a couple of washes. So basically I was sent totally the wrong thing which was hideous and unusable. I was offered a 20% refund. After some push back I received a 50% refund. SO was down 50% and without a christmas present to my wife from my daughter. Terrible experience, will never use again.

Reply from Roseinside
I ordered an item for Christmas at the…
I ordered an item for Christmas at the beginning of December, it did not arrive. At the end of December I contacted them and asked for a full refund as they are at fault for not sending the item when they said would. They said as it was dispatched I could only have a partial refund. The whole thing is misleading. I cannot get any answers from them only the same automated reply. Buyer beware, another scam.

Reply from Roseinside
Very good quality at a reasonable price…
Very good quality at a reasonable price too!
Terrible quality and returns near impossible
Would give less if I’m honest
Terrible quality and when I tried to return they will only refund 50% of the total cost of the item. I’ve had better quality and obviously easier returns off of Temu and shein
Avoid!!

Reply from Roseinside
Lovely personalised necklace
Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.
Avoid at all costs.
Avoid at all costs.
Placed an order on 3/12/25. On the 16th I sent an email chasing my order. 2 days later I received a reply saying sorry and needed a couple more days. 3 days later I chased again, another 2 days went by and I received the exact same email, word for word. I am now trying to cancel the order but being told they charge 30% cancellation fee!! Absolute joke!!

Reply from Roseinside
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