Disgusting service
Ordered next day delivery, turned up 1 week later, wrong colour bear and the note that was meant to be with the bear wasn't even there. Disgusting service, never answer to emails or messages on there website, AVOID AT ALL COSTS!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Rose Bears UK specialises in premium handmade rose bear gifts and personalised items. We aim to create memorable moments with our beautifully crafted products, perfect for all occasions.
United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered next day delivery, turned up 1 week later, wrong colour bear and the note that was meant to be with the bear wasn't even there. Disgusting service, never answer to emails or messages on there website, AVOID AT ALL COSTS!!
Absolute worst. Ordered the Eternal Rose Box - Crystal Necklace but received the wrong item. Emailed customer support many times but never received any response so just lost my money.
They now have the audacity to email me asking me to leave a review. I will never order from here again or recommend this company.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.