roschic.com Reviews 

SCAMMERS!! I ordered two outfites in February and never received the clothes nor my money back after several attempts!!! DO NOT BUY!!!

This is a complete rip off. The dress I received was poorly made and the material was see through. Then when I tried to return it they would only let me send it to China which costs more than the dress.

This is obviously a SCAM😂.

Does anyone know the real store?

Horrible customer service. Do not buy from them. You have to ship item back to China, which I did and they haven’t refunded me yet. Do not buy! Scammers! I want as many people to know as possible. Every single social platform.

Do not buy from this website. They product was not as advertised. Quality was not as good and the sizing was a joke. I ordered a 2xl and it can fit a small. You should be ashamed to do this to people and you can't even return it.

Hello I believe you’re a scam how can you tell me that you will refund me $5 when in total I spend $80 plus taxes and shipping,sincerely you are not what I expected and you ,if I am telling you your product is terrible and other thing when you hold it in your hands stop robber pictures because what you deliver is not what you really sale!I will make sure to say the truth in your reviews,I want my full return I don’t want a piece of it.
Dear Customer,
We are very sorry that the product has left you unsatisfied.
Return is accepted, but you need cover the return shipping cost.the return address is in China. For your benefits, we suggest that you consider keeping this item to avoid the costs involved with returning it.
We've come up with some offers for you:
1.We can refund you 5$ as compensation and you keep the items,is it OK?
2. Offer you a 25% discount coupon which could be used for next order.
3. Return the item back to us, the return shipping fee is at your cost. The refund of the item price will be issued after return package delivered to us.
Would you please advise which offer you will take?

DO NOT BUY FROM ROSCHIC. The item they sent me does not look anything like the website photos. The colour is totally different. They are happy to refund, but only if the customer pays the postage to China, which matches the cost of the goods. I am reporting them to UK Trading Standards.

** Update: I don’t know why Roschic write this standard reply to reviews. It’s an insult. We’ve had extensive correspondence via email, they know my order number and history. They still insist I send the item back at my own expense, even though it’s not the item I ordered **

I was stupid and did not read these reviews before I purchased, but my experience is just like everyone else's here. Items (4) look NOTHING like what's online. Was told I could get a refund of $6 and then $12 on over $100 worth of products, because otherwise I have to ship to China and deal with customs. The 2 positive reviews on here HAVE to be their people trying to alter the algorithm, but
DO NOT buy from here. All of us cannot be wrong. I wish I could give zero stars.
And to the scammers working there, dont reply to this review asking me for anything and telling me you're sorry, cause no you're not.

First of all the dresses was not the material that was described it was supposed to be Linen!!! But was NOT!!! Was not made like the pictures showed. And what to offer me $8.00 to keep the two dresses that i CAN'T wear. Then had the NERVES to tell me it would be cheaper to sell on line THEN to return the two dresses. I am battling with this company (China) for a month. The post service have tried to delivery the two dresses FOUR times. At this point i am just going do a dispute TO get my money back. I work hard for my money to just give it to Roschic company. I DO NOT recommend this company. I give them two stars because that responded a few times by email.

Hopefully whoever is reading this is smarter than me and researching this company prior to giving them money. I honestly feel like an idiot because I gave them like $250 thinking I would be getting cute clothes (and guessing 1-2 items may not be amazing) to find literally every piece of clothing looked nothing like the picture and was made of the cheapest of cheap synthetic fabric (think a grocery store Halloween costume), even the things they claimed were linen or “linen blend”.

As many have stated their return policy is an absolute scam as they don’t disclose you will need to pay your own shipping TO CHINA (and in addition 20-30% of customs fees possibly). I looked into it and the cheapest return label I found for my 4.5 lb would be package was $65 (pre customs fees) where most return labels were pricing closer to $80. They know this and offered me a paltry refund. I realized it might be hard to get PayPal or my credit card to side with me since they are “happy to refund me if I ship the items back”. I decided to negotiate to $100 refund as the 3 worst offenders of items I bought totaled that and I can at least prove those were absolute false advertising. We will see. Just don’t be dumb like me. Avoid any of these shady companies. I’m sure when reviews get extra bad they will just rebrand as something else and carry on.

The red flags were there- they don’t take Amex (I feel Amex would have immediately sided with me), when I completed payment to PayPal the merchant turned into a company of Chinese characters vs “Roschic”, and I noticed shortly after purchasing I was getting bombed with social media ads for other companies selling the same shady items.

BUYER BEWARE! This company is a SCAM!!! If I could have left 0 stars I would have. After waiting over a month for the order to arrive, Roschic sent the wrong item and then refused to make it right. I spent $50 on a pair of pants for my daughter's 21st birthday and got a scrap of material that could barely be considered clothing. The size was big enough to fit a XL person and she is a size 0. The color, style, description was NOWHERE close to what I received. When I reached out to them the best they would refund was $5.00 (OUT OF $50!) and when I asked to ship the item back for a full refund, I was met with constant redirection telling me how expensive customs fees and such were and that they would ALL be my responsibility. They never did provide an actual address for the item to be returned and continued to respond that they would not be responsible for the fees associated with returning the item. I am glad to pay the shipping, but customs?? I am VERY unhappy with this vendor and will NEVER order from them again. I would HIGHLY recommend the old adage...if it's too good to be true then it likely is, be applied that to this fraudulent joke of a business for anyone considering pushing the "buy" button.

Do not waste your money. The items are nothing liked advertised amd the company are based in China so to get a refund its a costly postage fee.
The dress I received was nothing like the picture.....

Still no dresses after nearly 2 months of waiting. I paid for expedited shipping so the dresses should have been delivered within 10 working business days. After that duration I had still not even received a tracking number so I emailed the company asking about the whereabouts of my goods (pictured). They informed me they would ship soon however that did not happen, also pictured. Do NOT ever purchase from here, they will take your money and run. After reading various reviews on Trustpilot I see there are countless people who have experienced the same unprofessionalism with zero resolutions.

Byers beware… while their refund policy states that you will get a refund.. when you request a return/refund on a $118 order.. this is the response you get

Dear Customer,
We are very sorry that the product has left you unsatisfied.
Return is accepted, but you need cover the return shipping cost.the return address is in China. For your benefits, we suggest that you consider keeping this item to avoid the costs involved with returning it.
We've come up with some offers for you:
1.We can refund you 5$ as compensation and you keep the items,is it OK?
2. Offer you a 25% discount coupon which could be used for next order.
3. Return the item back to us, the return shipping fee is at your cost. The refund of the item price will be issued after return

When I declined their offer they sent me this:

Dear customer,
We can refund you full amount of the items after you return back it , but you should pay for the postage.
The postage is very expensive,we do not recommend it.
and if there is customs problem , the customs fees also very expensive .we will not responsible for it ,the package may be returned to you.
We can refund you 8$ as compensation at most and you keep the items,is it ok?
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.
Here is the shipping address to return the package:
Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112.
Please give us below info after you send out the package:
1. Your return tracking number(We'll keep following the tracking to refund you timely)
2. Write your order number on the package.
Have a nice day!

AVOID! AVOID!! AVOID!!!

Do not purchase from here. I wish I would have read these prior to my purchase.

1) Items take forever to ship. I had to follow up after over a month and they finally shipped a portion of my order.

2) When I followed up telling them to refund me for the items that had no shipped (since I wanted them for vacation) they ignored this and just mailed the items which have still yet to arrive.

3) Quality is terrible. I knew this would be an issue when I found this site but it’s much worse than I could have imagined. Swimsuits have zero stretch to them and the sticking is terrible.

4) One of the items I purchased was a set and only half of it arrived. When I told them I want to return the item since it’s not in a full set I was told it’s too expensive to return to China but they refund me $5!! $5 for THEIR MISTAKE.

This company is terrible with subpar products. Do not purchase.

Fabulous products, great quality. Better than the pictures

The swimsuit is very pretty and is exactly the same as pictured on their website.

I wish I'd have looked on here before buying. Ended up with a dress that was nothing like the photo. Also arrived with a damaged zip and a hole in it. They said I could return for full refund but I had to pay postage to china (very expensive) or they would allow me to keep it (as if I want it when it's broken and nothing like what I ordered) and they will refund me 3$ ..... a whole 3$!! 🙈 honestly this company is not good. The communication is terrible also. Save your money and go elsewhere.

Steals designs and gives you the cheapest version of it

Scam. Really poor quality and bad customer service. They refuse to send me the return label and I’ve been asking for over two weeks for it. I want my money back!!! Don’t buy here!!!!!