Love the products for my natural hair-out of all the truly natural brands, this one works best. My only criticism is that it takes a while to navigate the website and find the products you need.
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Easy to order. Ingredients listed. Not irritating or burning on my scalp.
I took some time for the correct product to arrive but I am now happy.
My experience with Root2Tip was excellent. The delivery was punctual, arriving exactly when they said it would, which I really appreciated. The ordering process was straightforward and hassle-free. Th... See more
Company details
Written by the company
Premium quality natural beauty for textured hair and hairloss
Contact info
Oxgate lane, NW2 7HU, London, United Kingdom
- info@root2tip.com
- root2tip.com
4.1
Great
205 reviews
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Replied to 70% of negative reviews
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Fantastic products.
Fantastic products.. very nourishing/moisturising.. only downside is the packaging it is delivered in some of the products came damaged if you could just look into padding the packaging better it would be good. Thank you will keep buying these products
6 June 2023
As usual I have been waiting over a…
As usual I have been waiting over a week for my order this is not the first time
30 May 2023
Reply from root2tip.com
Hi Julienne, your order shipped immediately. The tracking details, Royal Mail still have it. We apologise for the inconvenience of a delay, many times it is out of our control. We ship daily and 99% of the time orders are delivered in a timely manner. Your 1 star review will hopefully appreciate that.
The products are amazing
The products are amazing! I bought a range of products for my daughters hair. It left her soft and easy to manage with minimal product needed.
2 May 2023
The Honey rain juice detangler has…
The Honey rain juice detangler has defined my curls so much. I will be using this in future instead of using water as my liquid.
8 May 2023
Delivery was quick and easy
Delivery was quick and easy. Have waited a long time to order needed a clearpay option which they now have so was very excited and very pleased with the products. The prices are high (I understand why) and for me with 4 children they run out quite quickly especially the honey rain juice which is fantastic not sure if will be an affordable option for me going forward but will see.
6 April 2023
Reply from root2tip.com
Thank you so much Lucy, we are working out a plan for families to make it easier, please do email us directly for a discount to help you. Xx
Really I love it this product thanks
6 April 2023
Always willing to fix any issues
Always willing to fix any issues. I still find the website less user friendly than I would like (I can never get it to list all the products on one page) a small business that seems to care about its clients and continues to evolve.
5 April 2023
Amazing products for my daughters 4c…
Amazing products for my daughters 4c Afro hair. I will always use these products from now on. Just sorry it’s took me so long to find them !!
26 March 2023
Beautiful product
Beautiful product. It made all the difference to my daughters hair. She has long thick curly hair and usually screams and cries when combing through and detangling but this time was the first time she sat quietly. Thank you. Product arrived quickly and I received a discount😊
26 March 2023
Fabulous products and excellent…
Fabulous products and excellent customer service!!! Would highly recommend!!
23 March 2023
Best hair nourishing product's I've used.
I have been using these products for several months now and have seen a great difference to my daughters hair. The products are gentle yet effective. I now only use products from the root 2 tip range rather than mixing up the products with other hair care companies. Overall I'm very happy and the advice given on the website and social media is very helpful and knowledgeable.
6 March 2023
Fresh, light yet effective…
The products feel light yet effective in moisturising my kids hair. Been using consistently for two weeks now and can’t wait to see long lasting results soon
20 March 2023
Great conditioner AMAZING results
15 February 2023
Great products and service! Would definitely recommend.
Reasonably priced, good quality hair products that seem to be working for my children who have 2 different afro hair textures. I have only been using the products for a week, but they have already made a difference. Great service including communication and quick delivery. Will definitely buy again!
1 February 2023
Beautiful products
Love their products
Works amazing for my daughter’s hair.
They are safe to use and they are made with so much love and care.
7 February 2023
Excellent products and service.
2 February 2023
Great product and nice to get some…
Great product and nice to get some freebies to try
3 February 2023
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