RoofX Conservatory Roofs Reviews 19

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

19 reviews

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Rated 1 out of 5 stars

WARNING!

The picture of the green conservatory in the Insulated Panel gallery is ours and we did not give permission for it to be used.
It leaks like a sieve when it rains as, despite a required pre-contract survey carried out by the company and assurances of the skill of the workers, the panels were clearly incorrectly installed.
We had a contract with MoreSpace which was voluntarily dissolved in May 2024 and so all work which was offered to remedy the problems stopped with the guarantee re workmanship worthless.
RoofX appears with MoreSpace reviews and photographs and internet links for MoreSpace go to the RoofX website.
It is clear it is the same company in all but name but as MoreSpace no longer legally exists, we cannot sue.
Thousands of pounds for a bad job and no refund. The stress it has caused, is immense. We believe we were very badly let down.
MoreSpace (Companies House No: 12471234) and RoofX (Companies House Name: 298 Limited, No. 0427387) were/are controlled by Peter Donald Bailey and Hilary Anne Bailey.
We do not recommend this company at all.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Leo and Carlos were conscientious

Leo and Carlos were conscientious, thorough and efficient.
They did a really good job.

4 September 2024
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Thanks for taking the time to review and we're pleased to note your comments.
Best regards
Peter

Rated 5 out of 5 stars

Conservatory roof replaced


We had our conservatory roof with a warm roof and cannot fault the service it quick on time. the team of fitter work non stop were polite and friendly. Peter came to check the work durign and when it was finished,

10 June 2024
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Cliff.
Thank you for taking the time to review. I'll make sure the installers are copied in.

Rated 4 out of 5 stars

No reply

I have been trying to get in contact with Morespace for the past 3 weeks, and have been unsuccessful.

Please do let me know if it will be possible to arrange a consultation for a quote.

19 February 2024
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Sarah
My apologies but I have had to make some changes.
Please ask for me on 0333 577 5177. Thank you

Rated 5 out of 5 stars

Conservatory roof replacement.

We had our conservatory roof replaced and cannot fault the service we received. Peter is extremely knowledgeable and his team of two were polite, friendly and above all, efficient. Peter came to check the work as it was finished, and to make sure we were satisfied. We have no hesitation whatever in recommending Morespace.

20 October 2023
Unprompted review
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Reply from RoofX Conservatory Roofs

Hi Judith
Thanks for taking the time to post a review.
Its very much appreciated and I'll ensure our installers are copied in.
Best wishes
Peter

Rated 5 out of 5 stars

Professional Service, good customer care and after sales help.

We have had the new insulated roof for our conservatory since August 2022. It was changed over on the hottest day of the year and the team (Leo and Owen) worked solidly to complete it in a day. We noticed the difference immediately, the conservatory was much cooler. The team left everything spotlessly clean inside and out. The new roof also made a beneficial difference during the winter and allowed the room to be used in all weathers. We had one slight problem with a very small leak (twice) when we had very strong winds and driving rain. When I contacted Peter he responded very quickly and the team returned to the Isle of Wight and resealed the whole roof to make doubly sure there would be no further leaks. At all times, Peter, Leo and Owen, were were professional, friendly and efficient. We were pleased we chose this company even though there was a slight problem which was addressed very quickly and with no hassle. We would highly recommend them.

26 September 2023
Unprompted review
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Reply from RoofX Conservatory Roofs

Hi Laurie
Thank you so much for your review and I must say the lads enjoyed their night on the island,
Best wishes
Peter

Rated 5 out of 5 stars

Excellent product.

We have now had our new Corkseal conservatory roof for almost a year and are completly satisfied. It has proved to be warmer in the winter and cooler in summer as we expected. The work was carried out diligently and courteously and we are happy to recommend this company.

18 September 2023
Unprompted review
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Reply from RoofX Conservatory Roofs

Thanks John & Judith for your appraisal a year after installation.
Its much appreciated.
Regards
Peter

Rated 5 out of 5 stars

Excellent job

Excellent job. We are absolutely delighted with our new conservatory roof. It is already a much cooler place to sit in the summer and we have used it much more already.
Peter and his team were professional from start to finish, no pushy sales talk , just a sensible quote and the work done on the day it was booked for. The conservatory was left sparkling inside and out.
Can't recommend the whole team enough.

17 July 2023
Unprompted review
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Reply from RoofX Conservatory Roofs

Hi Chris. Thanks for your feedback. I'll make sure the team is copied in.
Regards
Peter

Rated 5 out of 5 stars

Recommended

I have waited about a week since having insulated panels replace our old polycarbonate before leaving this review.
We are very happy with the overall experience. There were no pushy sales tactics as I found with some other companies. After contacting with dimensions I received an estimate which I found to be very reasonable. All very simple and professional.
The panels themselves seem to be working great. We have had some sunny days over 20 degree and there is an obvious reduction in heat build up. We can sit in there mid day with the sun overhead comfortably which is a huge improvement on the old poly which was basically a greenhouse.
We have also had some rainy days and they do indeed reduce the sound of the rain noticeably.
It’s summertime so I can’t comment on performance in terms of keeping heat in. I have no reason to believe they won’t be as affective as they are in keeping heat out and reducing noise.
Visually they look much better than the old roof and it feels much more like a proper room. We have definitely been spending more time in there.
The two guys who installed were excellent. I found them to be friendly professional and very respectful. We have a large p shape and it took them about a day and a half to fully complete. The conservatory was left clean inside and out and the quality work looks to be good to me.
They also gave the frames a good clean inside and out.
Overall we have found a great improvement in the usability of the conservatory. Peter is straight forward and responds to emails/calls promptly answering all questions I had. The installation team were really nice hardworking guys, and the pricing was good. I would recommend if you are considering insulated panels.

24 August 2023
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Sid
I really appreciate the time taken to provide an excellent review of our product and service. Thank you. Peter

Rated 5 out of 5 stars

Pleasant experience from start to finish

Pleasant experience from start to finish, love our new roof thank you so much.
Highly recommend can’t fault in anyway, nothing was too much thank you all.

4 August 2023
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Thanks for your feedback Amanda.
Glad to hear you love our insulated roof panels.
Regards Peter

Rated 5 out of 5 stars

The sales man was great he went through…

The sales man was great he went through it all in detail
the guys that done the work , i call them the A team was also great came on time got on with the job and cleared up after in all a grate job well done .

26 May 2023
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Ray. Thanks for your feedback. Its appreciated and will of course be passed onto the lads.
Regards
Peter

Rated 5 out of 5 stars

Second time of using this company to…

Second time of using this company to reduce noise and increase insulation in our utility room and conservatory. Workmen were exemplary and efficient. Thank you again

30 May 2023
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Les. Once again thank you for your repeat business and your great review. Much appreciated. Regards. Peter

Rated 5 out of 5 stars

Excellent service through out

Excellent service through out. Peter was was helpful and patient answering all my questions prior to the installation.
The fitters were polite and extremely diligent carrying out the works to a high standard. The were also very tidy cleaning up prior to leaving.
I have no hesitation in recommending Morespace to any potential customers.

20 December 2022
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Thank you for your feedback and everyone at Morespace would like to wish you a very Merry Christmas and a happy and insulated New Year.

Rated 5 out of 5 stars

Job done well and on time

Job done very well and on time fitters cleared up well when finished i would recommend morespace and peter was extremely nice to do business with thankyou

7 December 2022
Unprompted review
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Reply from RoofX Conservatory Roofs

Thanks Alison for posting this review.

Rated 5 out of 5 stars

Excellent Team. by all members…

We were very impressed by all members of the Morespace team.
The installation of the Stadur roof was done very quickly and tidily and the 3 men were very respectful and helpful. They have made the conservatory look brand new and a pleasure to use. Thank you all.

10 November 2022
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Thank you so much

Rated 5 out of 5 stars

Having had the conservatory roof for…

Having had the conservatory roof for four of the possibly hottest days on record, we are very pleased with it. It seems to keep the heat out very well and looks great inside and out.

13 August 2022
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Robert. Thanks for your feedback. Its most appreciated. Regards Peter

Rated 5 out of 5 stars

Cork roof to conservatory

Went for the spray cork roof option, using what's there, quick, and cheaper, and we love it. Can now sit in it again despite this heatwave, shiplap white inner boarding to ceiling looks lovely, still lots of light, and slate grey cork blends well with house. Now a garden room rather than a conservatory and so much more useful. Neat job by helpful guys, would not hesitate to recommend!

8 August 2022
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Hi Diana. Thank you for taking the time to review and sharing your experience. Much appreciated. Regards
Peter

Rated 5 out of 5 stars

Great Company

Great product, great service, great installation and very competitively priced. Can not recommend highly enough. Don't go anywhere else for replacement conservatory roofing.

22 March 2022
Unprompted review
RoofX Conservatory Roofs logo

Reply from RoofX Conservatory Roofs

Thank you so much

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