Roofstock Reviews 6

I left a few personal items, very important for me. It took them 5 days to confirm they found them and never returned them. They clearly didn't want to return them. Very upsetting.

Place we rented in Folly Beach was a DUMP! Moldy, flooded showers, fan coming out of sealing, sewer smell in drain!! Was completely false advertised.

I leased this home from Great Jones, another Roofstock company. They changed their name half way through the lease after they had fought me over having tree services for a tree that is very old, rotting and only 10 feet from the house. These slumlord, thieves have an "AS IS" policy that is causing their tenants to live in very dangerous situations and they don't care. That tree has threatened my life, my pets life, all my household possessions and my car for a year, and I am livid about it!! They have left me without heat in a 40 degree house for a week over Christmas, and then sent a service provider that behaved like a complete jerk in my home. There have been at least a dozen maintenance requests, and they have canceled nearly all of them, and did not even bother to contact me.

I did not get the value out of this home, because they did not maintain the home for a healthy, safe environment. There is no outdoor water source, so the yard dies and becomes infested with mites, fleas, and ants. They told me that I would not be responsible for the dead lawn, and that was all they would do about it. I* could not even get pest control to be effective, and they did not care!!!

I want some of the rent back for living in conditions that did not meet the agreed up standard of living. This house was infested with spiders. I paid hundreds of dollars to get the infestation taken care of. The yard was covered with years of leaves and debris when I moved in. THEY REFUSED TO TAKE CARE OF THE INITIAL LAWN CARE... That cost me hundreds. The seed and feed was wasted, because there is no WATER!!! There was no insulation in the attic and for months my heat and air was EXTREMELY HIGH... and that is a building code violation AND THERE IS ELECTRICAL BUILDING CODE VIOLATIONS THEY HAVE CANCELED THE MAINTENANCE REQUEST FOR! This house cannot be leased again until the owner is required to get it up to code!! AND I HAVE LIVED IN A DANGER I COULD NOT ESCAPE BECAUSE THEY BLEW UP MY BUDGET!!

OK but its pretty expensive, there are other services with better support.

BAD service, no one answers, clients are stressed. support always closed. disappointing, agent won't answer.. etc.

Good RE investing platform - but this is not for everyone; if you have some capital or ability to raise/borrow it - Roofstock has a nice database of pre-screened properties with good ROI. There are some confusing areas to newbies and frustrating (possibly suspicious) aspects to curious (like requiring to sign up before you view available properties) - overall Roofstock offers a great platform for investors.