Roof Giant have a great site, very easy to navigate. I quickly found what I needed (clear plastic corrugated sheeting). The price was better than I could source locally, with delivery guaranteed wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I placed an order yesterday (Wednesday)for a roof repair kit , I had a really tight deadline and requested selected days that I would be home and stated I needed the items by Monday the latest. I spok... See more
Company replied
Delivery, despite the Cyber problems, was first class with no breakages. The fit of the replacement window compared to the original Velux was exact despite this being a centre hung version although th... See more
Company replied
Very quick, reasonable value. What I bought, for about £100 didn't feel like it was actually worth £100 but it was still cheaper than the competition hence 5 stars. (it was 50 very flimsy plastic tr... See more
Company replied
Company details
- Roofing Supply Store
- Building Materials Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Window Supplier
Written by the company
Roof Giant Limited is an eCommerce Roofing supplier of a huge range of quality roofing products from major brands at competitive prices, delivered direct to your door. We pride ourselves on great customer service, we offer free technical advice from our established team to help and support you with your purchase. Our team have over 100 years’ experience combined within the roofing industry.
Contact info
Holland House, Valley Way, Rockingham Road, LE16 7PS, Market Harborough, United Kingdom
- 01858 455055
- sales@roofgiant.com
- roofgiant.com
4.6
Excellent
849 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
Easy ordering process, good range of products at good prices too & fast delivery. Would recommend.
19 August 2025
Reply from Roof Giant
Thanks for your great review and recommendation 😊 We look forward to seeing you on our site again soon.
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Arrived on time
Arrived on time. Unfortunately the bubble wrap was torn so a little bit scratched on one panel. Probably transport company issue
15 August 2025
Reply from Roof Giant
Thanks for your feedback – we’re pleased your order arrived on time.
Sorry to hear about the scratches caused during transport. If you’d like to discuss it further, our customer support team will be happy to help.
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Easy to order any problem easily dealt…
Easy to order any problem easily dealt with thanks
14 August 2025
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Dry ridge kit amazing quality and easy…
Dry ridge kit amazing quality and easy to fit with good delivery time.
8 August 2025
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
On time very well packed big👍 up
8 August 2025
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Let down by delivery costs
I've ordered from roof giant a couple of time and the process is all slick and as you'd expect from purchasing everything online. The big let down for me the delivery costs.. they are staggering. I recently put insulation into the basket and was quoted £225 for delivery.. really ? And there doesn't seem to be free delivery over a certain amount which you get from competitors. All in all it's an average experience hence the 3 stars.
10 November 2024
Unprompted review
product good but my delivery was…
product good but my delivery was damaged lost small amount of paint but still used the delivery no time to return damaged paint and wait for replacement
30 July 2025
Reply from Roof Giant
Thanks for your feedback — we’re glad to hear you’re happy with the product, though we’re sorry the delivery arrived with some damage. We completely understand it wasn’t convenient to wait for a replacement, but we appreciate you getting in touch and making use of the order.
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for leaving us a review ☺️
Very poor customer service
Very poor customer service, very difficult to get someone to answer the phone and on 3 occasions i was told they would call me back with return procedures and was never contacted. it took about 7 phone calls and 10 days to return a product. still waiting on a refund.
30 July 2025
Reply from Roof Giant
We’re sorry to hear this. Can you please email us at sales@roofgiant.com with a contact number and we’ll call you direct.
Thanks Natalie B
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