TOP QUALITY customer service from rood.co - bought socks for my boys and t-shirts for myself. Great quality goods at good price and excellent customer service. will buy again and it's all made with he... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered some personalised face masks for my business and I have to say that the level of service provided from Rood from start to finish was exceptional. We were all so impressed with the quality of... See more
Company replied
UPDATE: There was a miscommunication, in that while I did not initially receive info about my order status, the order was in fact on its way, and arrived the same day that I initially wrote this re... See more
Company replied
These socks have replaced all my nike sports socks I own! They not only are the most comfortable socks I have ever owned but unbelievably keep my feet bone dry after an hour & a half of HIIT exercis... See more
Company replied
Company details
Written by the company
Soft, strong and sustainable Hemp-based clothing.
Contact info
(R/o) 90A Camberwell Road, SE5 0EG, London, United Kingdom
- hello@rood.co
- rood.co
People also looked at
Reply from Rood
Thanks! Enjoy the socks : )
TOP QUALITY customer service from…
TOP QUALITY customer service from rood.co - bought socks for my boys and t-shirts for myself. Great quality goods at good price and excellent customer service. will buy again and it's all made with hemp so good for the planet too.
13 March 2024
Unprompted review
Reply from Rood
Thanks so much for the review : )
Best socks we’ve ever had and get more…
Best socks we’ve ever had and get more comfortable the longer you have them.
22 October 2023
Update: 5 stars all around!
UPDATE:
There was a miscommunication, in that while I did not initially receive info about my order status, the order was in fact on its way, and arrived the same day that I initially wrote this review. Got home to a carefully packaged shirt that made its way from the UK to San Francisco in about as many days as one would expect. Heard back from Rood with a nice, personal email explaining the situation. 5 stars for service, 5 stars for quality. Best T-shirt I own...very happy customer!
I inquired about my order status (Order #1149) and got no reply. Yet I received this survey without any further information on the status of my purchase. Odd. How else can I rate you? I'd give a zero if that were an option, just based on customer service.
17 July 2023
Reply from Rood
Thanks so much Andrew! We're thrilled you're enjoying the Tees. All the best, Team Rood : )
Hi Andrew - really sorry about this. Henry & I were both away the first week of August and missed your email! Our fault. We had posted the t-shirts to you... but unfortunately it seems to have taken ages for them to get out to your address in San Francisco. Anyway, I received your recent note that they've arrived and I'm really glad you're enjoying the product. All the best, Team Rood!
Beautiful t-shirt
Beautiful t-shirt, great eco packaging and happy to support a sustainable brand always.
21 March 2023
Reply from Rood
Thanks so much for the kind words!! Great to have your support : )
Amazing material
Amazing material, and cool design - looking forward to seeing the range of products growing
11 July 2022
Great products.
Great products.
Everyone loved them at Christmas and when I wanted to exchange a size they wanted to just send out new one and for us to pass on the T shirt to someone special. Great marketing. Great team. Thanks all at Rood
21 January 2022
Love my socks and tee shirt
Love my socks and tee shirt. Quick and easy delivery. Nicely packaged up with no plastic. A good experience all round. Lucy
19 January 2022
Love the socks really cool
11 January 2022
A hemp convert
High quality and ethical t-shirts that look great on! Customer service was infallible too - responsive, friendly and extremely helpful. It's a yes from me.
15 December 2021
Unprompted review
Reply from Rood
Thanks Alice! Welcome to the Rood Revolution : )
You can’t ask for more
Guilt free, high quality and good value - can you ask for any more? Love both the socks and the tee shirts…I swear they are getting even better with every wash too?!
14 December 2021
Reply from Rood
Thanks so much for the review. We really appreciate the support : )
Best socks I own
These socks have replaced all my nike sports socks I own! They not only are the most comfortable socks I have ever owned but unbelievably keep my feet bone dry after an hour & a half of HIIT exercise! Plus they wash well
Best purchase I have made, will purchase more for gifts for loved ones
13 December 2021
Reply from Rood
Thanks so much for the review! We're thrilled you're enjoying Rood Socks. Hemp really is a fantastic material to exercise in : )
Great t shirts!
Thank you Rood! Me and my sisters love our t shirts, they are really soft and comfortable.
26 November 2021
Reply from Rood
Thanks so much Jemima! We're thrilled you're enjoying your new Tee and the fantastic feel of Hemp. Team Rood.
Best Face Masks Out There
I ordered some personalised face masks for my business and I have to say that the level of service provided from Rood from start to finish was exceptional. We were all so impressed with the quality of the masks. Never have we had anything quite so soft but also durable and good for the environment. We are about to order some T-Shirts in addition as we were so thrilled. Could not recommend this company more highly. We are keeping an eye out on more products to be released!
17 November 2021
Unprompted review
Reply from Rood
Wow thanks so much! Great working with you guys too! We're thrilled you're enjoying your Hemp products. It's our mission to bring this long persecuted plant back into the mainstream where it belongs... this is only possible with your help!
Reply from Rood
Thanks so much for the positive words. We're thrilled you're enjoying your latest Hemp product! Team Rood
Very happy with this t shirt
Very happy with this t shirt! Holds up really well and is extremely comfortable.
24 October 2021
Unprompted review
Reply from Rood
Great to hear Courtney! We're so pleased you're enjoying your new Tee. Team Rood x
I am so happy with my Rood purchase
I am so happy with my Rood purchase. I have a lot of white t- shirts but my Rood one is now by far my favourite. It fits really nicely and is so comfortable. The team are very nice and helpful, especially with questions about sizing.
13 October 2021
Reply from Rood
Thanks so much for the review Jenny! We're so glad you're enjoying your new Rood products!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.