Rolling Slots Reviews 

415
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's sleek design, fast load times, and variety of game options, finding the interface simple and easy to navigate. Some also highlight the platform's stability, fairness of gameplay, and the charm of its musical design. However, a significant number of people were dissatisfied with the payment process, noting that withdrawals often take a long time to be processed and received. Reviewers also frequently report issues with customer service, describing response times as extremely slow and support interactions as unhelpful or robotic. Many customers also experienced difficulties with account verification, which further delayed payouts and led to frustration.

What people talk about most

Payment

Customers consistently note negative experiences with payment, particularly regarding withdrawals and account... See more

Website

Customers had ambiguous experiences with the website, with many expressing strong dissatisfaction due to... See more

User experience

Consumers find the user experience to be ambiguous, with some reviewers having positive interactions, while... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support is... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers expressing frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Nice casino to play on but very disapointed at the payouts. Take very long time to get the money if I even get them. Shouldent take this long. Answer: it would be Nice if you procsed them both. N... See more

Company replied

Rated 4 out of 5 stars

I really like Rolling Slots. The interface is nice and simple, and there are lots of deposit bonuses and support is very fast and super friendly. Personally, I picked the game SixSixSix. Feels really... See more

Company replied

Rated 4 out of 5 stars

Right now, casino have a new Christmas update, they added new pokies and bonuses. It gives me really good vibe

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service

About Rolling Slots

Written by the company

Rolling Slots Casino is an exceptional online casino that combines a thrilling rock theme with a user-friendly website, providing an exciting and immersive gaming experience.

🎲Offers a wide array of games from classic to modern slots, video slots and live table games.
📍Renowned software providers ensure high-quality graphics and seamless gameplay.
🤑Generous promotions, including a Loyalty Program.
✅Various deposit and payout methods available for convenient transactions.
📩24/7 Live Chat Support for customer assistance.
✌️Services offered in multiple languages to cater to an international player base.

Contact info

2.9

Average

TrustScore 3 out of 5

415 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(415)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Platform for Seamless Transactions and Easy Fixes.

It’s simple to use, and my transactions have been seamless. Occasionally, a game freezes for a few seconds, but restarting fixes it quickly.

14 January 2025
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear P Lichtensteinch,

Thank you for taking the time to share your experience with Rolling Slots Casino!

We’re delighted to hear that you’ve found our platform simple to use and that your transactions have been smooth—providing a hassle-free gaming experience is always our goal.

We appreciate your patience regarding the occasional game freeze. While restarting typically resolves such issues, we’re continually working to enhance performance and ensure uninterrupted gameplay. If you ever encounter any challenges, please don’t hesitate to reach out to our support team—we’re here to assist you.

Your feedback helps us improve, and we’re grateful for your support. We look forward to continuing to provide you with an enjoyable gaming experience!

Best regards,
Rolling Slots Casino Representative.

Rated 2 out of 5 stars

Minimal withdrawal limit of 150$ makes…

Minimal withdrawal limit of 150$ makes it more difficult not to lose. Not interesting.

11 January 2025
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear A DS,

Thank you for taking the time to share your feedback.

We understand that a minimum withdrawal limit may affect your experience. To provide clarity, our Terms and Conditions outline the following minimum withdrawal amounts based on the payment method you first deposited with:

Bank Transfers: 150 CAD / 150 AUD
Cryptocurrency Methods: 80 CAD / 90 AUD
Other Payment Methods: 30 CAD / 30 AUD
Additionally, withdrawals must be made using the same payment method that you used to deposit funds. This ensures compliance with payment system requirements. To avoid delays, please ensure that your payment details meet the criteria of the respective method.
For more information, please refer to the tables with minimum and maximum withdrawals outlined in p. 9.2 and 9.3 of our Terms and Conditions right here: https://rollingslots.com/en/terms-and-conditions

Our team also encourages you to explore the wide range of opportunities available to maximize your chances of winning. Check out the "Promotions" tab on our website, where you’ll find exciting offers tailored to our players. Don't forget to subscribe to our email promotions and join our Telegram channel for exclusive bonuses and special deals.

Your feedback is valuable, and we hope this information enhances your experience. Should you have any additional questions, please don’t hesitate to reach out to our support team.

Best regards,
Rolling Slots Casino Representative

Rated 1 out of 5 stars

MY DEAR READER, RUN AWAY FROM THIS SCAM!!!

REPLY TO YOUR ANSWER: Wagering x3 is crazy, all major casinos need the deposit to be wagered ONCE. Your bonus is a scam since you sponsor it like 300% in every banner without mentioning the 4 deposits and it’s to easy to say ‘read T&C’ after you made a customer register and deposit taking advantage of a fake ads. In the end, your withdrawal methods and limit are clearly oriented to put player in situation of losing everything before being able to withdraw. Your casino is the WORST I’ve ever faced, hope no more players will lose cash on your scamming machine.

Played in more than 100 casinos in my life, this is the most unfair, a clear SCAM. Welcome bonus? A scam, they declare 300% instead you need 4 deposits to reach that percentage and you need to wager x40 (!!!) every deposit + bonus (so you lose them all for sure). End of the story: I lost my deposit before being able to follow all their crazy rules. Dear reader: RUN AWAY, NOW!!!!

8 January 2025
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Marco,

Thank you for sharing your feedback. We’re sorry to hear about your negative experience and would like to address your concerns directly.

Our marketing materials are designed to provide a general overview of our offers, including the welcome bonus, and we make every effort to ensure transparency. Each advertisement clearly states that full terms and conditions (T&C) apply, and these are easily accessible on our official website. The T&C contain all the details about the bonus structure, wagering requirements, and deposit conditions, ensuring that players have a complete understanding before participating.

Regarding the wagering requirements, we understand that our policies may differ from other casinos. The x3 wagering on deposits helps maintain a secure gaming environment and comply with anti-money laundering regulations. While we acknowledge that our welcome bonus requires multiple deposits to reach the full percentage, this is explicitly explained in our T&C to avoid any misunderstanding.

As for withdrawal methods, we strive to provide flexible options, but certain restrictions, such as the minimum for bank transfers, are determined by third-party providers and industry standards. We’re constantly reviewing these processes to enhance our players’ experience.

We genuinely value your feedback and regret that we didn’t meet your expectations. Our aim is to provide an enjoyable and fair gaming environment, and your comments will help us improve further. If you would like to discuss this matter in more detail, please feel free to contact our support team.

Kind Regards,
Rolling Slots Team.

Rated 5 out of 5 stars

I love the regular promotions

There are always promotions to keep things exciting. I look forward to the weekly offers and special events. It keeps me coming back.

28 December 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Karl,

Thank you for your kind words! We're thrilled to hear that you love the regular promotions we offer.

At Rolling Slots, we strive to provide a dynamic and engaging experience for all our players, and your feedback motivates us to keep delivering exciting opportunities.

Our team works tirelessly to create a wide range of promotions, from weekly offers to special event deals, to ensure there’s always something for everyone to enjoy. Whether it's free spins, cashback bonuses, or exclusive tournaments, we aim to keep things fresh and rewarding.

It’s wonderful to know that these promotions have made your visits enjoyable and that you look forward to discovering what’s new each week. We believe that a great casino experience goes beyond games—it’s about creating moments of excitement and joy, and we’re glad to be part of your journey.

Stay tuned for even more thrilling offers and exclusive rewards! Your continued support inspires us to innovate and bring you the best in entertainment. If you ever have suggestions for future promotions, we’d love to hear them.

Thank you for choosing Rolling Slots—we’re lucky to have you as part of our community.

Warm regards,
Rolling Slots Team

Rated 1 out of 5 stars

100% scam

Ii have now tried 2 ways to deposit made a neosurf deposit a week ago now cannot get into my account. Did a card deposit to Rolling Slots this morning was told it would take 70 mins to show it is now many hrs later and they want a screenshot of my bank account to prove I made the deposit despite already having quedtioned the chat this morning. 100% scam

20 December 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Carmelitta King,

Thank you for sharing your experience, and we sincerely apologize for any inconvenience caused. We deeply value your feedback and want to assure you that we are here to help resolve this matter swiftly.

We understand how frustrating delays can be, and while most deposits are processed quickly, occasionally, some payment methods may require additional time for verification. To assist with your concerns:

Your account is active and ready for you to log in. If you’re experiencing login issues, we recommend clearing your browser cache or trying to access your account on a different device.
Regarding the deposit, we kindly request a screenshot of your payment to help verify and process it promptly. This step is crucial to ensure the security of your funds and compliance with financial regulations.
If you’re using a VPN, it’s best to disable it during transactions, as it may interfere with our system’s ability to detect payments.

Please reach out to our support team at support@rollingslots.com, and we’ll be more than happy to guide you through these steps and ensure that your funds are credited.

We are committed to providing a trustworthy and enjoyable experience for all our players, and we’re here to make things right.

Thank you for your patience and understanding.

Best regards,
RollingSlots Casino.

Rated 1 out of 5 stars

Horrible Casino

Pros:
Not a bad website - good selection of slots - very fast and good personal account managers

Cons:
Takes alot of verification
Waited 4 days on withdrawal and it never happened -lost 30k in the progress but its my own fault
Support seems clueless at times - need a PAM to have good support

My biggest issue with this website is it takes 3-5 days to verify your withdrawal (not had a single one verified yet) meaning it probably take over a week if not 2 weeks, for you to recieve your money, in ur bank account. therefore i would not recommend this website to anyone because of the extremely slow and painful withdrawal process - the most important thing for us players is a quick withdrawal and this website is the exact opposite of that

Even though ive wagered over 100-200k in the span of a week i will never return only because of the withdrawal.

Edit: Obviously as a true gambler i came back to this casino about a year later to give it a try. a consistent 3 months of gambling and gambling big money this website somehow went from bad to worse. This is probably me just being unlucky and unfortunately the casino is getting the blame but ive created accounts at over 50 casinos and ive never in my life gotten paid this little from gambling. RTP feels like its at 1% with not even the ability to be able to spin many times before everything is gone. Cannot recommend enough for you to stay away from this casino

6 November 2024
Unprompted review
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Reply from Rolling Slots

Dear Hussain Omar Mahmoud,

Thank you for updating your review and sharing your experience.

We appreciate both your positive comments regarding our game selection and VIP service, as well as your concerns.

We understand that waiting for withdrawals can be frustrating, and we are sorry that the process did not meet your expectations. As previously explained, all withdrawal requests and verification procedures are reviewed individually by the relevant department in accordance with our security and regulatory requirements.

Regarding your comments about game performance and RTP, please note that game outcomes are determined by certified Random Number Generators (RNGs) and neither wins nor losses can be influenced by our team. RTP values are set by the game providers and apply over a very large number of game rounds rather than individual gaming sessions.

We are sorry to hear that your overall experience did not meet your expectations and appreciate you taking the time to share your feedback. Comments such as yours help us identify areas where we can continue improving our services.

Should you wish to discuss your experience further, our team remains available to assist you.

Kind regards,

Rolling Slots Support Team

Rated 1 out of 5 stars

If I could give a minus one review then…

If I could give a minus one review then this is what I would review .
PLEASE READ.
This account is absolutely trash for a pay out . Maximum account 500 withdrawals. And if you have to do it on 2 withdrawals it take a week apart, then they will take your money more than 500 a day deposited .
They ignore your request to have a deposit limit and you cannot cool off your account with pending withdrawals.
Trash . 5 negative stars . Scamming Site

21 October 2024
Unprompted review
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Reply from Rolling Slots

Dear Lisa Carroll,
We’re truly sorry to hear about the inconvenience you've experienced, and we apologize for any frustration this may have caused.

To clarify, our withdrawal policy follows the guidelines outlined in our Terms and Conditions. According to section 9.2 of our Withdrawal Policy, there is a maximum withdrawal limit of 500 EUR (or equivalent in other currency) per transaction and in any 24-hour period, with a maximum of 10,000 EUR per month. Additionally, please note that transfer times may vary depending on your bank’s processing times.

Regarding deposit limits, our team is actively working on adding this feature to the platform. In the meantime, we recommend setting limits with your bank as an additional precaution.
We also want to clarify that, to comply with our Terms and Conditions, withdrawal requests require an active account. During any requested pause period, active balances and withdrawals are temporarily frozen.

For any financial questions, please feel free to contact our finance team at kyc@rollingslots.com. The KYC Department is available from 9:00 to 18:00 GMT+2 on working days.
If you have any further questions or need assistance, please don’t hesitate to reach out—we’re here to help.

Best regards,
Rolling Slots Team

Rated 1 out of 5 stars

Scammers.

Scammers.. quick to take your deposits. that's all they do.. funds just get eaten in no time.. when complain.stay away please scammers, criminals, Ungrateful,

24 October 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Matt,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced and want to help make things right for you.

To assist you as effectively as possible, we kindly ask if you could share more details regarding your case.
This additional information will enable us to look into the matter thoroughly and address any specific issues you’ve encountered.

Our support team is here to help you every step of the way. Please feel free to reach out via Live Chat or email at support@rollingslots.com, where one of our representatives will promptly assist you.

Thank you once again for bringing this to our attention. We are committed to resolving your concerns and improving your experience with us.

Warm regards,
Rolling Slots Casino Representative

Rated 1 out of 5 stars

100% scam .!!!

100% scam .!!!
They hold your money and they only pay out 500€.
They cancell uour withdrawls and you wont get nothing.
Please read all negativ rewivies!!!!

please play at ANY CASINO ELSE.

17 October 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear A.J.,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced and want to help make things right for you.

To assist you as effectively as possible, we kindly ask if you could share more details regarding your case.
This additional information will enable us to look into the matter thoroughly and address any specific issues you’ve encountered.

Our support team is here to help you every step of the way. Please feel free to reach out via Live Chat or email at support@rollingslots.com, where one of our representatives will promptly assist you.

Thank you once again for bringing this to our attention. We are committed to resolving your concerns and improving your experience with us.

Warm regards,
Rolling Slots Casino Representative

Rated 1 out of 5 stars

The casino is a scam!

The casino is a scam!

When I wanted to make a payment, I was asked to provide an address. A mysterious address suddenly appeared on my profile, which could not be changed. Why can't I change my address? More than 600 euros were confiscated and the account was deleted.

17 October 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Krisjanis,

Thank you for taking the time to share your experience with Rolling Slots Casino.

We are very sorry for the inconvenience you have encountered.
Following a thorough investigation of your case, our team would like to inform you that by registering at our casino you accepted all the Terms & Conditions, established on our website.

To find out more information, please review the recent email from our KYC team which was sent to you on 17th October, 2024.

Taking this into consideration, we would like to let you know that due to those violations of our rules, such a decision has been taken.

Thank you for your understanding.

If you have any questions, we will be happy to help you by Live Chat or email at kyc@rollingslots.com.

Rated 4 out of 5 stars

Good casino for me despite sometimes long withdrawal periods

I‘ve been playing here for a while and had some good wins compared to other casinos. Withdrawals take long for new users, which was the case for me too. But over time they got faster. Overall, I think they have both good game selection and returns.

15 October 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Darya,

Thank you for taking the time to share your experience with Rolling Slots Casino.

We’re delighted to hear that you’ve enjoyed our game selection and experienced good returns.

We understand that withdrawal times can be frustrating, especially for new users, and we’re continuously working on improving our processes to make them faster and more seamless for everyone.

It’s great to know that you’ve seen improvements over time, and we truly appreciate your loyalty.

If you ever need any assistance or have any suggestions for further improvements, please don’t hesitate to reach out to our support team. We’re always here to help!

Best regards,
Rolling Slots Casino Team.

Rated 1 out of 5 stars

I put $30 to see if the site was legit…


I put $30 to see if the site was legit or not, i spent maybe half an hour doing min bets on a few games and it went fine. but when i tried to withdrawl about $40 it never went through. its been about a month, ive emailed them maybe 10 times and i got ONE reply asking to clarify, i responded a week ago and havent heard back. the withdrawl is now marked as "declined" and i havent recieved the money or even gotten the funds back on my account.

absolutely ridiculous, if a casino wants my business they should be able to give me back my money if i won, i would never put money into this site

edit: so it got cancelled and i have the funds, but now i need to wager it all 3x again to try to withdraw and support is no help. also the reply to this was not legit at all, i got nothing as a "token of appreciation" or whatever. im pretty sure they just hired a guy to do damage control because people obviously have a ton of bad experiences

8 October 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Ryan Dave,

Please accept our sincere apologies for the inconvenience you have encountered. We want to assure you that our team, in collaboration with the payment provider, is thoroughly investigating the issue to ensure a prompt resolution.

We will keep you informed of any updates as soon as they become available. We fully understand that such situations can be frustrating, and as a token of our appreciation for your patience, we would like to offer you a loyalty gift.

Thank you for your continued understanding and patience.

Kind regards,
Rolling Slots Casino Representative

Rated 1 out of 5 stars

If I could not even rate this site a 1…

If I could not even rate this site a 1 star I would in a heartbeat. I have played this for the last couple off months with not alot off wins but when I did win the withdrawal process was horrendous and dragged out like others have stated.
I then won some big money a couple off days ago, now received an email stating they have confiscated the winnings and wiped my account clear. If this doesn't get rectified I will be taking it further to the public an news teams so that no one will play your game.
Added
I have reached out to your team several times and no one has gotten back to me at all. I did exactly what use told me waggered down the amount I was told then continued playing as it was meant to be my money. I'm serious in what I said if this doesn't get resolved or compensated that I will be going more public and to the news.

9 September 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Rochelle,

thank you for sharing your experience with us.

We deeply regret that your experience with Rolling Slots Casino has left you feeling this way. Our team want to assure you that we take such matters seriously and would never intentionally cause frustration to any of our players.

Regarding the confiscation of your winnings, please know that all decisions are based on strict adherence to our terms and conditions, as well as regulatory requirements, that were clearly described in the letter that was sent to you yesterday, on 10th of September by our Risk Department.

Unfortunately, we have checked your gaming session and noticed that your bonus bet has been exceeded several times.

Regarding our Terms&Conditions, 5. The maximum bet amount when using a bonus is €5 or the equivalent in other currencies. This includes bonus buy features, purchased bonus rounds within the game, and bet doubling.

17. The casino reserves the right to cancel all bonuses and winnings and to confiscate all funds from the account if they were obtained unfairly or in violation of the rules.

We kindly ask you to take acquaintance of our rules once again and refrain from violating them.

Please be informed that our Risk Department operated in accordance with our established rules.

However, we understand how upsetting this must be for you and would like to investigate this matter further. We kindly ask you to reach out to our support team so that we can review your case in detail and provide clarity on the situation.

If you have any questions, we will be happy to help you by Live Chat or email
support@rollingslots.com

Kind regards,
Rolling Slots Support Team.

Rated 1 out of 5 stars

Withdraw problem

**Edit-while I do agree that I cancelled the withdraw and re submitted, that was still almost 2 weeks ago. Thank you for your reply.

At first I thought this was a great casino. I made two requests for Withdrawl on the same day. One was deposited in four days. It has been almost two weeks and I still haven’t received the second. I have reached out a few times and all I get is an automated reply that it will be processed in due time. I have played with several casinos and never experienced a wait time like this on a verified account. Wait time is unacceptable.

5 September 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Michelle,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Our team would like to notify you that all financial procedures are reviewed in due course. Therefore, cancellation of your withdrawal request can lead to your payout to be postponed.

Please note, that previous request have been cancelled by you, thus influenced it withdrawal process.

In reference to the circumstances, RollingSlots has the right to determine its own payment and withdrawal terms for each procedure, which may differ depending on the withdrawal method, account status, and other possible factors affecting the withdrawal process.

Your next withdrawal requests will be processed by our Financial Department during their working hours and in an orderly fashion.

Keep in mind that you can always check the status of your withdrawal in the History tab.

To get more details regarding your withdrawal status, you can always contact Financial Department directly by email kyc@rollingslots.com.

Best regards,
Rolling Slots Casino.

Rated 1 out of 5 stars

Withdrawal issue

Great casino great support team but money withdrawal is terrible my the need to find better finance team or something else because people is waiting long time to get the money I'm waiting almost 2 week to get pay out but the keep saying me to get in touch vs finance department and the are literally saying if I keep asking for my withdrawal the will be push back in line for no reason

28 August 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear ivo,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Rolling Slots would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.

Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.

We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Rolling Slots Casino Representative.

Rated 1 out of 5 stars

Scam site please avoid

Scam site please avoid, the positive reviews are bots

25 June 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Cooper James,

Thank you for your feedback. We take all reviews seriously and are committed to maintaining transparency and trust with our players.

We assure you that our casino operate under strict regulations and are licensed by reputable gaming authorities. All our games are provided by licensed and certified game providers to ensure fairness and integrity.

Do not hesitate to reach out to our customer support team if you have any concerns or issues so we can address them directly and improve your experience with us.

Your trust is important to us, and we are here to help ensure you have a positive and enjoyable gaming experience.

Thank you for understanding,
Rolling Slots Casino Representative.

Rated 1 out of 5 stars

How can someone put for this casino 97%…

How can someone put for this casino 97% ?? Is the worst casino ever. I play there a bit win some money not much but yeah. The problem start when I want to withdraw them. Becouse is not possible the withdraw then the same way as u deposit. Becouse of this I must make a skrill. I do but it was not enough I must deposit another amount from there to withdraw the founds. Still not end after that all the time they ask me to verify my self. I send my ID bank and front, I send them screenshots from skrill wallet, my bank statement, my electricity bill and is still not enough for them. All the time they ask me to send my bank card front and bank. DO NOT GO AND PLAY THERE if you don’t wanna loose your money!!!

12 June 2024
Unprompted review
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Reply from Rolling Slots

Dear Ewa,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process, the verification is essential for both parties.

We would like to inform that, unfortunately, not all methods that are available for deposit are also available for withdrawal.

If the payment method is not available for withdraw, you should choose an alternative payment method that is available for both deposit and withdraw and make a verification deposit with this method. After that short procedure, you will be able to make withdrawal request of your winnings. We are sorry for any inconvenience caused in this case, but unfortunately, we can't influence on it.

Regarding your verification, kindly ask you to pay attention to last letter from our Financial Department that was sent to you at this time 2024-06-14 14:33 UTC where you've been asked for standard documents and everything is secure.

We kindly ask you to follow all the instructions that are described in the last letter in order to withdraw your winnings promptly.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Rolling Slots Casino Representative.

Rated 1 out of 5 stars

Trouble with withdraw takes for ever

Having the same trouble withdraw lost lot of money lost lots now finally won some back and I am trying to withdraw and it's taking for ever to verify and it's getting the same email reply and the live chat is no help

6 April 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Q.J Zhang,

Thank you sharing your feedback with us. We understand your frustration with the verification process and apologize for any inconvenience it may have caused.

Please know that the verification procedure is a crucial step in ensuring the security and integrity of our platform. We strive to maintain the highest standards of security to protect both parties.

Additionally, please bear in mind that the requests are reviewed in an orderly manner by the financial department during its working hours.

Once your request is reviewed, you will receive a notification on your email regarding the results.

If you have any specific concerns or questions regarding your verification status, please don't hesitate to reach out to our support team.

Kind regards,
Rolling Slots Casino Representative

Rated 1 out of 5 stars

SCAM! AVOID

Have played casino for months finally got a win of e800 in total can only withdraw e500 at a time so put it in as 2 withdrawals submitted all verification asked for screenshots of my online bank which you can't give I took some off another phone and submitted still waiting on my withdrawal a week later and if you try the online chat you keep getting the same automated responses from all the agents ... do not deposit your money here!

23 March 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Maria Kinsella,

Thank you for sharing your experience with us. We apologize for any inconvenience caused, and would like to address some of your concerns.

Please be advised, that the verification procedure is indeed a crucial step, designed to safeguard both parties. We acknowledge that this process may be exhausting, however, we truly appreciate your cooperation in this regard.

The requests are reviewed in orderly manner by our financial department and during their working hours.

However, upon reviewing our records, it was revealed that your account verification procedure has been successfully completed.

As a result, one of your withdrawal requests has been processed today. We would like to congratulate on that, and we kindly suggest checking the conformational email regarding your withdrawal.

If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.

Kind regards,
Rolling Slots Casino Representative

Rated 4 out of 5 stars

Good casino

Good casino, personalized offers every week. I get a withdrawal the next work day. There were no problems after going through the verification process.

7 March 2024
Unprompted review
Rolling Slots logo

Reply from Rolling Slots

Dear Kyle,

Thank you so much for taking the time to share your positive experience with Rolling Slots Casino!

We're thrilled to hear that you've been enjoying our personalized offers and prompt withdrawal process.

Ensuring a seamless verification process is a top priority for us, so it's fantastic to hear that you didn't encounter any issues along the way.

We appreciate your support and look forward to continuing to provide you with top-notch service and entertainment.

If you ever have any questions or feedback, please don't hesitate to reach out us via Live Chat or email.

Best regards,
Rolling Slots Casino Representative

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