Rock Jaw Audio Reviews 

78
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I believe Rockjaw Audio have gone out of business but have taken cash for a pre-order on a product that was never delivered. Attempts to contact their customer service email or Joe, their owner, have... See more

Rated 2 out of 5 stars

Avant Air - Having scoured the net to find earpods made in the UK I finally thought I had found them. The marketing and language used suggested the Avant Air products were made in the UK, but when... See more

Rated 4 out of 5 stars

First experience of the Alfa Genus v2 is good, and I'm sure they will only improve with burn in time, love the fact that they are British engineered and they seem really high quality! However if... See more

Rated 2 out of 5 stars

The guys are great at rockjaw. However, I bought the headphones to work with my iphone 6 and unfortunately during use it used to skip/pause every other second so pretty frustrating to say the least.... See more

Company details

  1. Hi-fi shop
  2. Electronics Store
  3. Home Audio Store

Information provided by various external sources

As a family audio brand, we do not compromise. We do everything ethically and correctly. You can be sure the products we manufacturer are always of the highest standards in all areas. Our products are built to transform the way you interact with sound, technology & life. We use functional forward design techniques and high-quality premium materials to create our innovative earphones.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

78 reviews

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2.3

All reviews

(78)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought them as a present for our son

Bought them as a present for our son. What he loves about them are the sound is great, but the battery lasts for hours! He has found them a little bit uncomfortable in one ear but is getting used to it.
Great earbuds

23 July 2019
Unprompted review
Rated 5 out of 5 stars

Speedy and Consistent communication…

Speedy and Consistent communication while trying to resolve product issue. Maintaining ultimate customer satisfaction throughout. Looking forward to working out with RockJaw soon as we are back up and running!

Ed

22 July 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant headphones, even better customer service!

Currently on my second pair of Rock Jaw headphones - wouldn't go back to any other make. The sound quality is fantastic, the build quality miles ahead of other headphones I had, but the best part is the customer service. Every time I've contacted them, they were extremely happy to take their time to assist me, while going above and beyond. Certainly an advantage of a smaller, British company over the international giants!

15 July 2019
Unprompted review
Rated 5 out of 5 stars

I have had a pair of T5 Ultra Connect…

I have had a pair of T5 Ultra Connect Bluetooth headphones for a couple of months, having been impressed with their other wired headphones previously, and they have been excellent. All my fears about sound quality with Bluetooth have been allayed and the clarity and separation of sounds between channels and across the soundscape is wonderful.

1 July 2019
Unprompted review
Rated 5 out of 5 stars

Awesome earphones

I have been searching for a quality sounding blue tooth earphone and I am happy to say I found them!!! The build quality is top notch and best of all is the price I would expect to pay twice what they are selling for thanks rock audio

28 June 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic UK technology

Really pleased with these. Outstanding sound and comfort. No need to compromise on quality or price, to buy straight from a UK manufacturer. Way to go, guys!

13 June 2019
Unprompted review
Rated 2 out of 5 stars

Long wait for delivery

Order placed on May 24, as of June 12 the product still had not arrived. I asked for tracking information and was told none is available until the product is delivered. Huh? At least customer service has been responsive even if they are unable to provide any info.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

The products are amazing

The products are amazing, and I love the sound quality- I've had the Alfa Genus earbuds for 2 years, and the only reason I'm buying the same ones again is that I've lost them!

There a wide range of tips for the ear buds, and three different set of filters, so you can customise the sound and fit to your taste and ears, which something you can't do with any other earbuds out there.

6 June 2019
Unprompted review
Rated 5 out of 5 stars

Rock Jaw T5 Ultra Connect

I have been a satisfied user of Rock Jaw's Alfa Genus V2 earphones, but I've moved on to bluetooth for the past year. Sadly, there was no bluetooth offering from Rock Jaw, so I've tried a variety of "true wireless" bluetooth earphones and bluetooth headphones featuring active noise reduction.

As you can imagine, I was very happy to hear the news that Rock Jaw had produced a new model of bluetooth earphones, at a very reasonable price.

The packaging immediately tells you that this is a premium product (despite the price).

The earphones have an interesting design. The battery is part of the unit, but not built into the earpieces. Although the battery itelf is light in weight, it has a relatively large capacity. I much prefer this design to other earphones I have tried, which come in a charging case and only allow around two hours of continuous use before having to be charged again. This design is much more convenient, and the battery is charged using a USB C connection. The earphones have IPX5 water resistance protection.

The build quality of the earphones is excellent, and they are very light and comfortable to wear.

As far as sound quality goes, this is definitely the best I have tried. The earphones come, as other Rock Jaw earphones do, with three pairs of tuning filters (silver for increased bass response, black for increased treble response, gold as a natural filter). It is worth experimenting with these. My favourite is the silver filter.

As a bonus, the pack also includes three pairs of Comply ear buds (small, medium, large), as well as the standard silicon ear buds. This gives a good opportunity to try these ear buds and to decide which size best suits you. The earphones don't include active noise cancellation, but to be frank this isn't required as the Comply ear buds block out the outside world very effectively.

I'm not an audiophile by any means, but I spend a lot of time commuting and listening to podcasts, audiobooks, and music. These earphones perform great no matter what you are listening to. Elvis Costello's "I Want You" (from the album "Blood & Chocolate") is my standard track to test earphones and headphones, and it sounds amazing with these.

As a side note, customer service from Rock Jaw is fantastic. I posted a question on their web site, and got an almost immediate email asking if I had a phone number they could contact me on. On providing that, one of their engineers called me (again, within a few minutes), and we had a very pleasant chat.

I have no problem with recommending these earphones (or any of Rock Jaw's products). They are a fairly small company, with a passion for excellence and attention to detail that the big guns in this industry would do well to emulate.

24 May 2019
Unprompted review
Rated 5 out of 5 stars

T5 Ultra Connect

I've owned and tested hundreds of headphones over the years and yet these still managed to surprise me. The audio quality is outstanding, especially impressive considering they're wireless. The build quality is excellent - the aluminium earbuds feel like they will stand the test of time and the comply foam really help a difference regards both comfort and listening experience. Battery life is excellent - one charge lasts me an entire day at work (including the commute). The supplied tuning filters and ear pieces allow you to adjust the sound and fit to pretty much any taste. Best of all, in my opinion, is the customer service. It's a small family run company and you're always in touch with someone who genuinely cares, not someone at a call centre with a script. Will be supporting this company for many years to come. Highly recommended.

20 May 2019
Unprompted review
Rated 5 out of 5 stars

A great company with excellent products

Support a small British family firm- easy to order, shipped promptly and arrived when they said the package would. A great product (T5 Ultra Connects) and from my dealings with the company I'd recommend them unreservedly.

15 May 2019
Unprompted review

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