Rocket Rx Reviews 1,484

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and the user experience for being straightforward and easy to navigate. Many highlight the excellent service, noting the responsiveness and helpfulness of the staff, as well as the quick and efficient delivery. People appreciate the ease of ordering and reordering, often mentioning the convenience of the process. However, some customers were dissatisfied with aspects of the ordering process, specifically mentioning issues with video consultations not occurring as scheduled or requiring repeated appointments for refills. A few also noted concerns about automatic subscriptions and the lack of discretion in some deliveries.

What people talk about most

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of the products,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website and... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the quick, efficient, and... See more

Delivery service

People report positive experiences with delivery service. Many customers appreciate the quick and timely... See more

Based on these reviews

Rated 5 out of 5 stars

It is nice to be able to have a doc review your request and give you useful advice during the order process. Always very quick and not a bad price at all for the service. Thank you for being respon... See more

Company replied

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied

Rated 5 out of 5 stars

Rocket RX is the best. Great experience all the way Around. They make it as easy as they can to verify that you need what you’re signing up for, are always there if you have any questions, you get you... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Shipping is terrible

Price is good but as long as FedEx is used for shipping, I will not order from them again. Been seven days and still don't have my product.

27 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration surrounding your delivery, and we completely understand how disappointing it can feel when an order doesn’t arrive as expected.

After reviewing the situation, it appears there may have been a bit of a misunderstanding, and we want to make sure everything is clarified as transparently as possible. A member of our Customer Care team has reached out to you directly to provide more details and help address any concerns.

We sincerely appreciate you bringing this to our attention and giving us the opportunity to assist.

Rated 5 out of 5 stars

Company is very professional I could…

Company is very professional I could not ask for a better company to work with

9 November 2025
Rocket Rx logo

Reply from Rocket Rx

Thank you for your kind words! We’re delighted to hear you found our team professional and enjoyable to work with. We truly appreciate your support!

Rated 2 out of 5 stars

Be careful

Be careful. Impossible to undo what you do!
Only took 10 seconds to take my money. Before it even shipped . But you say it's to late. You advertise 1 pill for $1.13 each. At checkout, $3 each.

26 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. Your satisfaction is a priority for us, and we’ve reached out to you directly via email to better understand your experience and offer assistance. We’re committed to resolving any concerns and ensuring you receive the support you need.

Rated 5 out of 5 stars

everything is fine

13 August 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks so much for your feedback! We’re glad to hear everything is going well. It means a lot to us, and we’re always here if you need anything.

Rated 5 out of 5 stars

Very Easy

Very easy great product awesome prices, thanks again !!!

19 May 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your wonderful review! We’re thrilled to hear you found the process easy, enjoyed the product, and appreciated our prices. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

BEWARE OF PRICE ESCALATIONS

BEWARE OF PRICE ESCALATIONS!

Rocket RX is owned by HeliosX which is owned by Dwayne D’Souza and is based in London, England, NOT the US.

On February 19th, 2026, I sent Mr D’Souza an email about Rocket RX price escalations. He was so concerned that he DIDN’T RESPOND! Here’s the email I sent to Mr D’Souza:

“Good morning Dwayne, or, Good afternoon, if you’re in London.

I just bought ED medicine from one of your companies, Rocket Rx.

That was the first and last time I will buy ED medicine from your company.

As I worked my way through each of the screens on your website, here’s what happened to the price:

1st screen: $3.58 per pill (no discount because of the small quantity, no problem.) Total price: $28.64

2nd screen: $4.12 per pill (Why? I don’t know, I didn’t change anything.)
Total price: $33.00
*yes the math does not add up exactly, but $33.00 is what your screen said.*

3rd and final screen: $5.50 per pill (Again, Why? Again, I don’t know because I didn’t change anything.)
Total (and final) price: $44.00

So, the price for the eight pills went up $15.36 for absolutely NO reason.

That’s a sleazy way to do business Dwayne. You know that people have to go through all the screens, so after investing their time, they just want to be done with it.

That’s exactly how I felt, even though I knew I was getting ripped-off.

So, for $15.36, your company will not get another penny from me, and, unfortunately, I have to spend a lot of money on ED medicine.

I hope you change the way you do business, because since your company did that to me, you’re doing that to many others as well.”

19 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your experience with us. We sincerely apologize if the pricing during your order felt unclear or seemed misleading—it’s never our intention to cause confusion or frustration.

It appears there may have been a mix-up, as prices can vary depending on the dosage and quantity selected. Additionally, promotional prices may be displayed throughout the site, but they may not reflect in checkout unless the corresponding promotional code is applied.

We’ve looked into this carefully and have already reached out to you directly to provide assistance and clarify any concerns. Thank you again for bringing this to our attention, and for giving us the chance to make this right.

Rated 5 out of 5 stars

Satisfied with service

All service you provide is good, i,m just tryn to zero in on best product to use,,almost there

25 February 2026
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind words! We’re glad to hear you’re enjoying our service. It’s great that you’re finding the right product—feel free to reach out anytime if you’d like guidance or have questions. We’re happy to help you!

Rated 5 out of 5 stars

Everything was super easy shipping was…

Everything was super easy shipping was fast and I must recommend the Rocket Rise.. going on day 3 and feeling like a teenager again.. slight breeze and boom I'm ready to go

19 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your experience! We’re thrilled to hear that everything was easy and that Rocket Rise is working so well for you. It’s great to know you’re feeling confident—your satisfaction means a lot to us!

Rated 1 out of 5 stars

I cancelled my subscription yet they…

I cancelled my subscription yet they billed me and shipped the product well after cancelation. When I called they replied cancelling subscriptions does not cancel orders and refused to refund. Be aware of this scam.

23 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

We’re very sorry to hear about your experience and apologize for any confusion or mix-up regarding your subscription and order.

We understand how frustrating unexpected charges can be, and we would never want you to feel misled. Someone from our team has reached out to you directly to get this addressed as quickly as possible. Your experience matters to us, and we’re grateful for the chance to make things right.

Rated 4 out of 5 stars

Very easy and hassle free

Very easy and hassle free

23 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

It’s great to know your experience was easy and hassle-free! We truly appreciate you sharing your feedback and are grateful for the chance to serve you.

Rated 5 out of 5 stars

RocketRx makes it simple and easy to…

RocketRx makes it simple and easy to get my tadalafil and my refills online without any hassle.

23 April 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the great feedback! We’re so glad to hear that ordering your medication was easy and hassle-free—that’s exactly what we aim for. We truly appreciate the opportunity to serve you.

Rated 5 out of 5 stars

Rock Hard

great options, fast shipping, care free ordering

13 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your feedback. We are incredibly delighted to hear that you've had such a great experience with us. We value your business and look forward to continuing to serve you.

Rated 5 out of 5 stars

Quick renewal

Quick renewal. Easy to use website. Email reminders help with refills. I like the discounts that keep coming my way and the free shipments too.

18 February 2026
Rocket Rx logo

Reply from Rocket Rx

Hello!

We're happy to hear that you find our website easy to use and that our email reminders are helpful. We appreciate your feedback and are glad you like the discounts and free shipments! We'll keep them coming!

Rated 5 out of 5 stars

My service was quick

My service was quick, efficient, and reliable. I will continue to use RocketRX and recommend it to everyone.

18 February 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that our service was quick, efficient, and reliable for you. Thank you for your continued trust and for recommending us!

Rated 5 out of 5 stars

It’s works pretty good.

We liked it and it works pretty good.

20 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks for sharing your feedback! We’re glad to hear the product is working well for you and hope it continues to meet your needs! If you ever need assistance, don’t hesitate to reach out—we’re always here to help!

Rated 5 out of 5 stars

Was very easy to order and received…

Was very easy to order and received products approximately 4 days later - whenever I had a question they have responded quickly -I am satisfied

18 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the wonderful feedback! We’re so happy to hear that your ordering experience was easy and that your products arrived quickly. We’re always here to help, and it’s great to know you’re satisfied!

Rated 5 out of 5 stars

Easy peasy to do

9 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We're so glad to hear about your experience. We love making things simple for you—thanks for the great feedback!

Rated 1 out of 5 stars

I ordered this on Monday and paid for 2…

I ordered this on Monday and paid for 2 day shipping!!!!! Not happy at all now I won't receive this until Monday!!!! So a week wow ruined my entire Valentine's day thanks

4 March 2025
Rocket Rx logo

Reply from Rocket Rx

Hi!

We regret that your order didn't arrive in the expected timeframe, especially for Valentine's Day. We appreciate you bringing this to our attention.

Please allow us to clarify the difference between FedEx Two Day and our USPS options. While FedEx Two Day is a promised two business days for delivery, USPS is between 2 to 5 business days.

We have sent you an email in regard to this matter and we look forward to continuing to assist you.

Rated 5 out of 5 stars

Ive had about 10 orders and pills…

Ive had about 10 orders and pills always work. recommend.

1 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello!

We're happy that our products consistently meet your expectations. Thank you for recommending us; we sincerely appreciate your feedback!

Rated 5 out of 5 stars

Reordering is easy and quick

Reordering is easy and quick, product exceeded my expectations.

12 August 2025
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that reordering was easy and quick for you! We appreciate you letting us know the product exceeded your expectations.

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