The forms available seem very user friendly. I would have produced completed forms. However, it seems my needs are more complicated than the available forms allow. I appreciate being able to use the... See more
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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®
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I have been a Rocket Lawyer member since early 2022 and have relied on this platform to support the legal needs of my company, Magiktek Systems, LLC, a verified DBE and SDVOSB-certified IT infrastructure firm. What I experienced in April 2026 has permanently changed my confidence in this platform.
I was connected through Rocket Lawyer with an individual representing himself as a licensed attorney for the purpose of redlining a Mutual NDA tied to a trademark-pending business initiative. Within hours of engaging, this individual solicited payment via personal Zelle to a private Apple ID email address, not a law firm payment system, not an invoice, not an ACH, a personal Zelle account. When I declined and requested a proper invoice, he agreed to send one. That invoice never arrived. The work was never delivered.
I conducted bar association searches across California and Florida. No licensed attorney matching this individual's profile was found. The name used appears to match a real Florida Bar attorney at a Fort Lauderdale firm, whose identity may have been borrowed. This platform facilitated what appears to be attorney impersonation fraud.
I submitted a formal complaint to Rocket Lawyer support with full screenshots and documentation. I received no response. Not an acknowledgment. Not a case number. Nothing.
I am not a new user. I am not someone who misunderstood the platform. I am a long-standing paying member…Rocket Legal+, who brought a legitimate, time-sensitive legal matter to this platform and was met with fraud and then silence.
Rocket Lawyer markets itself as a trusted legal resource for small businesses. A scam operator running on this platform with no consequence, and a support team that does not respond to documented fraud complaints, is a fundamental failure of that promise.
I would give zero stars if the option existed. I am reconsidering my continued membership and will be exploring alternative legal service platforms going forward. This situation deserves a direct response from Rocket Lawyer leadership, not an AI chatbot.

Reply from Rocket Lawyer
I've been working with Adnan at Rocket Lawyer for a couple of months now on a business acquisition. Initially, working with an online company for something as expensive as legal work worried me, but I booked a call as part of my package to talk through my needs. Adnan has been fantastic, and since our first conversation, I have been more than confident in his work. He has been consistently on the ball with updates, has advised me carefully about various parts of the deal, and helped me find a roadmap forward that I didn't know existed. The professionalism and ease exceeded expectations, and I look forward to working further with the Rocket Lawyer team in the future

Reply from Rocket Lawyer
Said I can make a Lodger Agreement FREE but of course after I entered all details and spent the time doing it, I was asked to pay in order to download the file. Only £4.99, with a recurring yearly payment of £209 which I will probably need to beg for a refund after they ignore my cancelling request. It's what usually happens to these websites that need your card details. Dreadful experience every time

Reply from Rocket Lawyer
Due to amount of money charged I can no longer afford to keep subscription. The 7 day trial was not seven days it was 5 , I hope you guys know , times are tough and time is of the goes by fast . I emailed to make sure sure it had been 7 days free trial and I only got 5 days . Please keep in mind that I can’t afford 40 days not a year subscription.

Reply from Rocket Lawyer

Reply from Rocket Lawyer
I had an excellent experience using Rocket Lawyer. Although I’ve only finalized one document so far, the ability to draft multiple designs and preview the full range of features was impressive. As my startup continues to scale, I fully intend to upgrade to a plan that matches my business's growth. Thank you, Rocket Lawyer, for providing such a comprehensive, all-in-one platform. I will certainly be recommending this to my colleagues and fellow entrepreneurs.

Reply from Rocket Lawyer
Good job helping me find the one duplicate subscription. Fortunately, that was all I had but it saved me $330/year.

Reply from Rocket Lawyer

Reply from Rocket Lawyer
I really thought I was gonna have to quit your app, but the representative gave me an alternative, and I don’t remember her name, but kudos to rocket lawyer for having her because she gave me an alternative to your app! She was kind, knowledgeable, respectful, and a team player for someone who wants your product but is limited as to how to spend money.

Reply from Rocket Lawyer
I am brand new to using Rocket Lawyer and called in to get some guidance and support! The gal who took my call was amazing! Positive, helpful, kind....truthly how I want to be treated when I am online! Well done to whoever has put the training program together, althought I do want to say, I sensed that the gal was just a kind, positive person by nature! Thank you Rocket Lawyer!

Reply from Rocket Lawyer
I got what I needed fast and it was easy to fill out and I understood it. I feel better knowing that I now have plans that can happen the way I want when I am deceased.

Reply from Rocket Lawyer
You made it so easy to do a will for a single person. It was not overwhelming.
You also allowed me to edit where I needed to. AND the first 7 days are free! Being on a fixed income your site enabled me to accomplish what needed to be done.

Reply from Rocket Lawyer
looking to write a will and trust quickly. able to obtain documents, but the pricing for an attorney was more than my friend wanted to spend, although it looked reasonable

Reply from Rocket Lawyer
During my 1 week trial of their services the contract I submitted was reviewed in 1 day as promised.... Funny, once I paid the yearly fee I submitted a similar contract for review but the answer was that no one was available to review it... I thought it was important for potential customers to know how this company operates...

Reply from Rocket Lawyer

Reply from Rocket Lawyer
I’d like the fact that it gave me step-by-step information on how to fill out the forms provided the insight on proper grammar and expectation of document

Reply from Rocket Lawyer
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