Roccola Hair Ltd logo
Visit website

Roccola Hair Ltd Reviews 14

•
TrustScore 4.5 out of 5

4.5

Hair Salon
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hair Salon
  2. Hairdresser

Written by the company

We are an independent hair dressers based in High Wycombe, proudly established for over 30 years. Our unisex salon has built a reputation for offering warm, professional service in a friendly and welcoming environment. We provide a full range of hair services including men’s, ladies & children cutting, colouring, foiling, balayage, perming, and keratin smoothing blow-dries. Our experienced team uses high-quality Cocochocco (keratin brazilian blow dry) Paul Mitchell, and Wella Professionals colour & styling products to ensure the best results. With decades of experience, our stylists are dedicated to helping every client look and feel their best.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommend! 5*

I had a cancellation with another salon and called hoping they might still be able to fit me in — and they truly went above and beyond my expectations. The staff are lovely, professional, and highly skilled. I absolutely loved my hair; it gave me a level of confidence I haven’t felt before.
The consultation was efficient and transparent, including clear pricing with no hidden fees. My stylist always prioritized the integrity of my hair, which I really appreciated.
I would highly recommend this salon to anyone, and I will definitely be returning!

14 February 2026
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you for your lovely review Charlotte! We’re so pleased that we were able to fit you in after your cancellation and it was an absolute pleasure having you in our salon 🥰We are really glad you love your hair and to hear of your appreciation of the professional consultation, clear pricing, and our focus on maintaining the health and integrity of your hair. This is wonderful feedback! We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon💖

Rated 5 out of 5 stars

Davina was a star!

Davina did a very good job. I left the salon very satisfied. She was very professional, personable and attentive. She met all my requests and I already booked my next appointment. Thank you.

15 October 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much for your lovely review! We’re so pleased you were happy with your hair and the service from Davina. She’ll be delighted to read your kind words. We really appreciate you taking the time to share your feedback and look forward to welcoming you back for your next appointment! 💇‍♀️✨

Rated 5 out of 5 stars

I’ve been coming here for years

I’ve been coming here for years. Always so lovely and friendly and come out looking fabulous

30 August 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Alison Besford
From:alisonbesford@gmail.com
To:Front of House
Mon 1 Sept at 11:49
Thank you so much for your lovely words and for being such a loyal client over the years. We truly appreciate your continued support and it’s always a pleasure to welcome you back and make sure you leave feeling fabulous!💖

Rated 5 out of 5 stars

The salon is lovely and clean

The salon is lovely and clean, very welcoming and friendly staff. Davina is a wonderful designer!

23 August 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you for your kind words Jerry! We're so pleased you felt welcomed and we'll be sure to pass your lovely feedback to Davina💖

Rated 5 out of 5 stars

Loren was fantastic from the outset

Loren was fantastic from the outset, listening to what I wanted/needed and bringing the vision to life. Loren has completely restored my faith after some bad experiences with cuts and colours in the past. I’m over the moon with my colour and restyle. Thank you!!

21 August 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much for sharing your experience. We're delighted Loren could bring your vision to life & give you confidence back with your cut and colour. We will be sure to pass on your lovely words!🥰

Rated 5 out of 5 stars

I always have a great experience at…

I always have a great experience at Roccola. All staff very friendly. Davina did a great job with my hair . Is a lovely person with magic hands. Thank you Davina.

13 August 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much for your kind words! 💖 We’re thrilled to hear you always enjoy your visits to Roccola and that Davina made your hair look and feel amazing. ✨ We’ll be sure to pass on your lovely feedback to her. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Long-term client.

The salon makes me feel valued as a regular client. They accommodate my appointment times around my other activities. Friendly team of stylists, they have records of my many hair treatments and can replicate any colours if needed. I'm greeted by name and offered a cuppa on arrival. Great service all-round.

22 July 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you for your lovely review Elaine💖 We’re so glad to hear you feel valued and well looked after at Roccola Hair Salon! Our team takes pride in offering personalised hair care, from keeping detailed colour records to fitting appointments around your schedule.
We truly appreciate your loyalty 💖and look forward to seeing you again for your next visit!

Rated 5 out of 5 stars

I arrived in a heavy shower

I arrived in a heavy shower, rather wet through. My top was wet and Devine dried it with a hairdryer.
She is very caring and I was pleased with my hair.

17 July 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

We’re so grateful you took the time to share your experience Sandy, thank you! It means a lot to hear that Davina’s thoughtful touch made a difference to your visit and we’re delighted you were happy with your hair. We look forward to seeing you again soon — hopefully in better weather!

Rated 5 out of 5 stars

I have been coming here for several…

I have been coming here for several years and the service is fantastic. Ally in Reception is always so welcoming and helpful and a credit to the business. Nino has been cutting my hair for years and I enjoy our two hour chats

14 July 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much Sharon for your kind words and continued loyalty over the years! We’re so happy to hear that you’ve had such positive experiences with us. Nino and Ali always look forward to your visits too! 💖
We look forward to many more chats and great haircuts ahead!✂️

Rated 4 out of 5 stars

I am always made very welcome when I…

I am always made very welcome when I attend the salon. I’m always asked how my hair has been and if I want to make any changes and are prepared to spend time discussing options.

9 July 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much for your review Sally!
It’s important to us to take the time to understand how your hair has been and discuss any style changes or hair care options that suit your needs. We pride ourselves on offering a warm, personalized experience and we’re thrilled to hear that you always feel welcome when visiting Roccola! We look forward to seeing you again soon! 💖

Rated 5 out of 5 stars

Always have a great experience at Roccola

Always have a great experience at Roccola! Have visited regularly for the last few years to get balayage done and Dani is a pro and always does an amazing job. The team there are always very friendly and professional. I think their pricing is pretty fair (comparable with other independent salons in the area) and reflects the experience of the stylists and good service they offer 😌

27 June 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that you always have a great experience at Roccola Hair Salon and that Dani’s balayage skills continue to impress. Our team takes pride in providing professional, friendly service, and it means a lot to know you appreciate our efforts.
We look forward to welcoming you back for your next Balayage or any other hair services you might need!💖

Rated 5 out of 5 stars

Great haircut

I’m really pleased with the haircut. Nino has been cutting, styling and colouring my hair for many years and has become a family favourite. He listens to my preferences, gives advice and always a good cut that lasts well with some style (even for me who washes and goes). Everyone’s the salon is helpful, reliable and lovely. Always a pleasure to visit.

24 June 2025
Unprompted review
Roccola Hair Ltd logo

Reply from Roccola Hair Ltd

Thank you so much Suzi, we are delighted to hear how happy you and your family are with Nino’s attentiveness and skill.
It is always a pleasure to see you all and thank you for your great support over the years, it means the world!💓
From All the Team at Roccola xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look