I bought a pair of Roccamores in August just before a wedding - they got damaged during the wedding and I could not be happier with customer service and the free first repair service that was provi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought a pair of Roccamores in August just before a wedding - they got damaged during the wedding and I could not be happier with customer service and the free first repair service that was provi... See more
Company replied
Excellent service and high quality comfortable but stylish shoes that I can actually walk in.
Company replied
Amazing quality Amazing service My niece got 2 pair of shoes She lives close to Venice . So the shoes went back to Italy, where they are been made.. she is happy and proud, she said... best Shoes... See more
Company replied
Amazing quality + Refine design I wonder who is behind this Amazing store.....
Company replied
roccamore shoes are for women on the go - women who wants their fashion choices to fit into their diverse and busy lifestyle. roccamore is a Danish high-end shoe brand that aims to create comfortable high heels, to the confident women everywhere. Based on orthopedic technology, roccamore has developed an insole to prevent the discomfort that can come from walking in high heels on a daily basis. The insole softens your step, while supporting the arch and heel of your foot, and creating a better posture for your body. The sole is integrated into the shoe, to create a comfortable shoe without compromising the aesthetics of the design.
Bådsmandsstræde 19B, 3. sal, 1407, København, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I will at anytime recommend Roccamore. Their shoes are the best quality and comfort and their customer service is the best. I needed to return a pair of shoes and had stated on the return slip that I needed a size smaller. However in the mean time I regretted my choice, so I contacted customer service and they helped me cancel the original order so that I could order another model

Reply from roccamore
I have a very hard time finding and wearing shoes that are comfortable for an extended period of time. I have read endless reviews about how wonderful Roccamore Shoes are in reducing for pain. I purchased my first pair recently and the quality is incredible. They do feel a bit snug upon arrival but after reaching out to customer service they assured me suede and leather stretch some so I'm excited for when they told to my feet so I can wear them everywhere! Looking forward to expanding my collection and hopefully spreading the word to others here in the US. 😁

Reply from roccamore
I have ordered from the online store multiple times and the service and quality of the shoes are amazing. The site is easy to navigate and shipping is quick.
I have only had to return shoes once (to get a different size). It was very easy and hassle free.
⭐️⭐️⭐️⭐️⭐️ from me 🙂

Reply from roccamore
Roccamore har den bedste kundeservice! Hvorfor? Fordi jeg bl.a. har haft denne oplevelse med dem:
"I fell in love with a pair of shoes from roccamore. Unfortunately they were sold out in my size.😢 Yesterday I wrote to Roccamore and asked, if the shoes would be restocked in my size. I got an answer, that they didn't plan on it, but there might be a chance, that a pair would be returned in my size. Furthermore they would let me know if it happened.🤩🤞🏻
The next day I got a message from Roccamore! 'Black Raven' was returned in my size! And they would wait to add them back into stock, until I was ready to order.🛒🛍"
Og sådan er det bare, hele vejen igennem.
Nå ja og så er skoene vildt lækre, feminine og skønne at have på! :-)

Reply from roccamore
Just bought the green Charlies and they are really stunningly beautyfull and made in a really good quality. With their beautyfull Dark green colour the stand out and goes well with a lot of outfits. This is not my first Roccamore, having a bit of trouble with my knees I thought - I would never wear High heels again until I Discovered Roccamore❤️

Reply from roccamore
I am in love with this brand and their beautiful shoes. They may be expensive but they are totally worth it. When I first tried them I was a bit of a sceptic, but after buying my first pair it didn’t take long to convince me that I will never buy high heels anywhere else ever again. Having sore feet at the end of the day is just not worth it when you can wear these incredibly comfortable beauties instead.

Reply from roccamore
Black Roxy and great service
This Monday I received my new Black Roxy, a pair of shoes I have been looking at for months. And I love them, the quality if the shoes is very high and it feels like the shoes was designes for me personally. Like painted on my food :)
I however have to say, that this did not come as a surprise, as they a just an other pair to my Roccamore collection.
I would also like to point out, that the service, I got both in the store and on the phone, was great. You way of handeling customers stands out.

Reply from roccamore
You can not go wrong with a pair of roccamore. They are fantastic to wear, you can walk for hours without pain in your feet. They are beautilful, feminine and sexy.

Reply from roccamore
The service in both stores is excellent.. And buying online is fast, easy and delivery is great.
I have bought 16 pairs so far and every purchase was a great experience

Reply from roccamore
I have bought three pairs of shoes from roccamore and they all are fantastic to wear and walk around! These shoes give you what they promise! Support inside and really good looking! I love them all!🥰🥰🥰

Reply from roccamore
My new pair of Roccamores are the most comfortable heels I've ever worn! Due to health problems I haven't been able to wear heels for years but Roccamore has given me new hope. They fit me perfectly and all their models are really beautiful 😍 My first pair is the Lovely Lily model and I don't think they'll be my last pair!
The only negative point is the price, but it's worth it for the comfort.

Reply from roccamore
Roccamore shoes are truly unique. Beautiful colors and designs and as they promise they ARE really comfortable to wear. When you buy and try on your first pair of Roccamore you never want to buy other brands high heels again. Highly addictive! I have always bought them online and service is great if you need to return, change a size or have questions. Highly recommended!

Reply from roccamore
Buy it in every colour...
And wear it!
Roccamore is beautiful shoes made for women who doesn’t compromise and think life is to short for pain. So if the shoe fits buy another one just like it..

Reply from roccamore
My all time favorite shoes! The most beautiful and comfy shoes I ever had! You feel like a true lady and can walk for hours at the same time. :) I am absolutely in love with my Roccamores!

Reply from roccamore
Just received my first pair of roccamore shoes! The best pair of shoes ever! Normally I am so picky about shoes and shoe designers, have been hesitating but from the very first moment I tried my roccamore’s on, I simply didn’t want to take them off! Now I can’t wait to but more pairs and am simply living with the fear: “what is they won’t produce the models I like?” 🙈 And all this is because I’ve never tried such comfortable high heels. I didn’t know they existed! They are seriously as comfortable as any other flat or normal height heels - if not more comfortable! I could run a marathon in my roccamore’s!

Reply from roccamore
Bought some wonderful pale pink heels for my son's wedding - first time back in heels for years and the most comfortable, supportive and best looking I've had! Great customer service and responsive and speedy delivery - even to the UK, Well done designers of these great shoes.

Reply from roccamore
I just bought my first high heels for years - LOVE THEM. Beautiful, feminine Cool and so comfortable. Highly recommended!!

Reply from roccamore
The shoes are beautiful and so comfortable. I really am so happy for my shoes and so are my feet.

Reply from roccamore
Me and my feet LOVE LOVE my Daisy boots, fits like a glove

Reply from roccamore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.