Rocca 1794 Reviews 43

TrustScore 3 out of 5

3.1

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Company details

  1. Watch Store

Written by the company

Rocca – The Best Luxury Experience I migliori gioielli ed orologi. Rocca è oggi l’unica catena italiana di gioiellerie ed orologerie di alta gamma presente con oltre 30 Boutique situate nelle vie più esclusive dello shopping delle principali città d’Italia, in Svizzera, e negli scali internazionali degli aeroporti di Milano Malpensa, Milano Linate e Roma Fiumicino.


Contact info

3.1

Average

TrustScore 3 out of 5

43 reviews

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Rated 1 out of 5 stars

Racist attitude

Negative experience. I went into Roca and asked to see a watch. I explained that this was to replace a watch I had.  The  assistant told me that all of the watches were reserved for local people and none were available for tourists. The assistant would not even allow me to see any watches. She added that if I wanted to see a watch I had to go back to my home country and to the usual store where I bought watches from.  Racist attitude, Rolex should take note and revoke the dealership. Avoid.  Experience was two days ago.

26 August 2023
Unprompted review
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Reply from Rocca 1794

Dear Dr. Bob,
thank you for taking your time and for providing us your feedback.
We regret that your experience did not live up to your expectations.

If you specify which Rocca Boutique Rolex dealer you visited sending an e-mail to contact@rocca1794.com with your contact details, We will verify what happened with our sales Staff.

We stay at your disposal to learn more about your feedback.
Best Regards

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