Robotical Ltd. Reviews 33

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My child is excited to play with Marty - but we've had some challenges with the v1. The company is great to work with, and seems inspired to help make sure children learn and gain joy from their produ... See more

Company replied

Rated 5 out of 5 stars

This is the first time either of my twin boys have come home from school asking whether they could have a classroom tool at home! Marty the Robot really brought coding to life for them. It’s also not... See more

Rated 4 out of 5 stars

Possibly this should be 5 Star but there was a problem with the item supplied and I had a little difficulty making contact with the company. However, once contact was made, the service was excellent.... See more

Rated 5 out of 5 stars

I've had my eye on Marty for ages and for Christmas my dreams came true. He's such a lovely little robot and I have massive plans for him, that are being executed at a snails pace so far. Noneth... See more

Company details

  1. Electronics Store

Information provided by various external sources

We make a low cost walking robot that's more than a toy! The perfect robot for learning about robotics. Learning Robotics is Made Easy with Robotical!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wonderful company

My child is excited to play with Marty - but we've had some challenges with the v1. The company is great to work with, and seems inspired to help make sure children learn and gain joy from their products.

25 February 2021
Unprompted review
Robotical Ltd. logo

Reply from Robotical Ltd.

Thanks for that Stacy. We appreciate the dialogue on this and thank you again for your patience. All the best, Nat

Rated 4 out of 5 stars

Possibly this should be 5 Star but…

Possibly this should be 5 Star but there was a problem with the item supplied and I had a little difficulty making contact with the company. However, once contact was made, the service was excellent. The issue was resolved with no fuss and immediately. I should say that this took place just after more stringent anti Coronvirus measures had been introduced by the Government, affecting how the company was operating. I would certainly recommend this company and will buy from them again.

24 March 2020
Unprompted review
Rated 5 out of 5 stars

The robot is great

The robot is great! It is exactly what is supposed to be! A good friend and a perfect learning tool for our only child! ❤️

9 February 2020
Unprompted review
Rated 1 out of 5 stars

I still do not have my robot even when…

I still do not have my robot even when I call Fedex they seans to live on the moon.
Onesley I a little bit desgusting about this.

11 January 2020
Unprompted review
Robotical Ltd. logo

Reply from Robotical Ltd.

Hello,
I'm really sorry to hear about this delivery delay. I can look into your shipment and send you a replacement if needed.
Please email support@robotical.io with your order number and I can look into it right away.

Best wishes,
Christine.

Rated 5 out of 5 stars

Brilliant

Brilliant, just a fantastic product and with the fast delivery makes it even better.

25 October 2019
Unprompted review
Rated 1 out of 5 stars

One Arm/Eye Servo came defective.

25 June 2019
Unprompted review
Robotical Ltd. logo

Reply from Robotical Ltd.

Hello, we're really sorry to hear of this issue with your servo. I think you have been in touch with the support team and have received a replacement? All Martys come with a 2 year warranty, so rest assured we will resolve any issues, but I really do apologise for the inconvenience. I hope it has been sorted now, but if there's anything else we can help with please contact support@robotical.io

- the team @ Robotical

Rated 5 out of 5 stars

Marty the robot is excellent!

Marty the robot is excellent!
Great packaging, really clear documentation, easy to set up.
And the support is pretty reactive

12 April 2019
Unprompted review
Robotical Ltd. logo

Reply from Robotical Ltd.

Hi Sev, thanks for the review and the praise for Marty! We're happy you found the docs and set-up clear and easy, if there's any other feedback you'd like to give please just get in touch with support and we'd be delighted to chat!

- the team @ Robotical

Rated 5 out of 5 stars

I've had my eye on Marty for ages and…

I've had my eye on Marty for ages and for Christmas my dreams came true. He's such a lovely little robot and I have massive plans for him, that are being executed at a snails pace so far. Nonetheless, I shall persist.

I have limited coding knowledge but I'm a bit of a tinkerer. It's cool learning new stuff and exercising my brain.

A great toy for small and big kids alike.

28 February 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look