Roamingo Reviews 573

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and efficiency, highlighting the positive impact it has on their travel experiences. Many people appreciate the helpfulness and politeness of the staff, noting their quick response times and detailed assistance with any questions or issues. The user experience is frequently described as seamless and easy to navigate. However, some customers also noted occasional issues with service connectivity, with a few mentioning almost no connection at all. A small portion of people were dissatisfied with the support, reporting unhelpful or even rude interactions, and some experienced difficulties controlling their data usage.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the helpful, quick, and attentive... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the service very user-friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This company provided the best mobile coverage while I was in the UK compared with other esims I had previously used. It was seamless even in remote areas. When I have had questions about using the eS... See more

Company replied

Rated 5 out of 5 stars

I tried many eSIM companies as I travel often - the popular ones and the smaller ones, but Roamingo takes the prize. Here’s why: - lowest prices! Like lowest. - fast support - even on weeken... See more

Company replied

Rated 5 out of 5 stars

I recently tried Roamingo during a trip abroad, and I’ve got to say—it completely changed how I handle mobile data when traveling. No more swapping SIM cards or hunting for overpriced local plan... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Roamingo is a different way of roaming. you keep your physical sim with you and enjoy uninterrupted internet connection with eSIM. you don't need to insert anything, eSIM is already in your phone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Chaging was inaccurate

Chaging was inaccurate

12 March 2026
Roamingo logo

Reply from Roamingo

Thank you for your feedback! We’re sorry to hear about the confusion. To help us improve, could you please clarify if you’re referring to the billing amount or the battery charging of the router? We’d love to look into this for you and fix any inaccuracies. Please reach out to us at "support@roamingo.com" so we can assist you directly!

Rated 5 out of 5 stars

They helped me a lot

19 March 2026
Unprompted review
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Reply from Roamingo

We're so glad we could help! 😊 Making things easier for our customers is exactly what we strive for. Thank you for sharing your experience and for choosing us!

Rated 5 out of 5 stars

best app

best app. Love it.

17 March 2026
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Reply from Roamingo

Short and sweet! Thanks for the love. We’re so glad you’re enjoying the app! 🚀

Rated 5 out of 5 stars

The best service i have ever seen

The best service i have ever seen, thank you guys

19 March 2026
Unprompted review
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Reply from Roamingo

Thank you for the amazing feedback! We strive to provide the best service possible, and it’s incredibly rewarding to know we hit the mark for you. We appreciate your support! 🚀

Rated 5 out of 5 stars

Great customer service

Great customer service, and good internet coverage in europe.

17 March 2026
Unprompted review
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Reply from Roamingo

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our customer service and enjoyed reliable internet coverage across Europe. It’s always our goal to keep you connected, no matter where your travels take you. Safe travels!💙

Rated 5 out of 5 stars

The internet worked perfectly and app…

The internet worked perfectly and app is highly convenient

10 March 2026
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Reply from Roamingo

We are so glad to hear that you're enjoying a seamless internet connection and finding our app convenient to use! Providing a reliable and user-friendly experience is exactly what we strive for. Thank you for sharing your feedback!💙

Rated 5 out of 5 stars

i'm very satisfyd with their work

i'm very satisfyd with their work! they'll help you with evrything!! nice job

17 March 2026
Unprompted review
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Reply from Roamingo

Thank you so much for your kind words! We are thrilled to hear that you're satisfied with our work. Helping our customers with everything they need is always our top priority. We really appreciate your support!

Rated 5 out of 5 stars

Good service

My problem was solved and questions were answered.

16 March 2026
Unprompted review
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Reply from Roamingo

We're happy to hear your problem was solved! Thank you for sharing your experience. If any other questions come up in the future, please don't hesitate to reach out to our team. We're always happy to help💫💙

Rated 5 out of 5 stars

Keti is perfect girl ♥️

16 March 2026
Unprompted review
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Reply from Roamingo

Thanks a million! Keti is indeed wonderful, and she'll be thrilled to see your feedback. We're so glad you had such a great experience with her!💫

Rated 5 out of 5 stars

A very professional team and a very friendly

A very professional team and a very friendly team. They are always there immediately whenever you have any problems and they really help extremely well. Thank you all.

16 March 2026
Unprompted review
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Reply from Roamingo

We really appreciate your 5-star review! It’s great to know that our team’s immediate support made a difference for you. Thank you for trusting us!💙

Rated 5 out of 5 stars

Many thanks for help

Many thanks for help
I received all needed information

16 March 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your feedback! We’re thrilled to hear that our team was able to provide you with all the information you needed. Helping our customers is what we do best, and your kind words mean a lot to us. See you again soon!💙

Rated 5 out of 5 stars

Super

Super ! I recommend it to all

15 March 2026
Unprompted review
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Reply from Roamingo

Thank you for the awesome feedback! 💥

Rated 5 out of 5 stars

I had little difficulties but the team…

I had little difficulties but the team helped me very soon and fixed everything 💥

13 March 2026
Unprompted review
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Reply from Roamingo

Thanks for sharing your experience! We aim for perfection, but when things don't go as planned, our team is dedicated to fixing them fast. Glad we could help and that everything is working smoothly now!

Rated 5 out of 5 stars

Works everywhere

Works in Japan, in Turkey, in England. And when it fails, their Support Team helps fast and efficiently.

3 March 2026
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Reply from Roamingo

We appreciate your review! We're glad to hear that our services are working well for you across the globe. Our support team prides itself on being fast and efficient, and they’ll be thrilled to know they made a difference during your travels. Thank you for choosing us!

Rated 5 out of 5 stars

Besties service ever

13 March 2026
Unprompted review
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Reply from Roamingo

Thanks for the love! We’re obsessed with providing the best service, and we’re so glad you felt it. You're the best!💙

Rated 4 out of 5 stars

Not bad wifi

Everything was great, except sometimes Wi-Fi wasn’t really good

12 March 2026
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Reply from Roamingo

Thank you for your review! We’re happy to hear you had a great experience overall. Regarding the Wi-Fi, our system monitoring didn’t show any technical issues during your visit, but we’re sorry to hear it wasn't optimal for you. We’ll double-check our equipment just to be safe. We hope to see you again soon for a perfect 5-star experience!

Rated 5 out of 5 stars

Amazing,thoughtful and helpful advice

Amazing,thoughtful and helpful advice

9 March 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your kind words! 🌟 We believe that great service is more than just a connection—it’s about providing the right guidance to make your travels stress-free. We're thrilled that our advice was helpful to you 🌟

Rated 5 out of 5 stars

Very fast and helpful answers

Very fast and helpful answers! Thank you!

9 March 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Glad we could assist you! 🚀 Thank you for the 5-star review and for your kind words about our support team. See you on your next adventure!

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