Roadlok Official Reviews 

534
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the product is exceptionally well made, very easy to install, and incredibly convenient for daily use since there are no heavy chains or disc locks to carry around. Consumers also praise the prompt package delivery, excellent communication, and the very secure, confident feeling it consistently brings to their motorcycles during daily travels. Some reviewers were not happy with the hardware or long-term durability, noting frustrating issues like mechanical parts becoming stiff, locking barrels seizing completely after several months of use, or supplied bolts being too short.

What people talk about most

Product

People report high satisfaction with the product, describing it as a brilliant, well-engineered security... See more

User experience

Users describe satisfaction with the user experience, highlighting that the product is exceptionally easy to... See more

Quality

Reviewers express high satisfaction regarding quality, highlighting that the product is incredibly well made... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Customers had positive experiences with service, highlighting great communication and swift replacements for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

534 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(534)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

HAZARDOUS = Bolts too short

A bit technical but stay with me for a sec, cos this is down right dangerous for users:

Instructions CLEARLY STATES that the bolts’ depth NEED TO MATCH the bike’s thread depth. Well, the bolts supplied are 5mm too short.

I’ve contacted Roadlok to get the correct bolt lengths, and the managing director Ian McCarthy replied saying that he'd look into this and allow him a few days to get back, but nothing ever since. I've sent 3-4 chasers over a month now and still nothing.

In the end, I went to a couple of hardware stores to hunt the right bolt length and managed to get them.

Here's what Roadlok needs to fix:

1. Provide the CORRECT bolt lengths to begin with. Your installation instructions insist it. Why not do the right thing?

2. Send the CORRECT bolts to your customer when requested. This is not some 20 bucks lock. It's USD $239.99 for god sake.

If you not doing either, you're just choosing profit over your customers' lives and safety man. Shame..

1 October 2026
Rated 5 out of 5 stars

Reassurance

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the pin locates in one of the disc holes. A very useful addition to my bike’s security.

27 March 2026
Rated 5 out of 5 stars

Great piece of kit

Already had a roadlok on another bike. Buying this one was easy, after a quick email to select the correct model needed order paced and received in just a few short days.

16 September 2026
Rated 5 out of 5 stars

Best security lock

What I appreciate about Roadlok is that it functions as intended. Using this system gives me confidence that my motorcycle is secure.

25 September 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 1 out of 5 stars

I’ve had this piece of kit for just over a year

I’ve had this piece of kit for just over a year. I ride all year. Despite regular maintenance and lubrication (with graphite) it seized. Despite several emails to the company I have had no reply. So I now have an expensive piece of aluminium on my workbench.

24 September 2026
Roadlok Official logo

Reply from Roadlok Official

Please contact us at info@roadlok-official.eu. We will do our utmost to resolve your complaint as quickly as possible. Our new support team is here to assist you and provide further help.

Kind regards,

ROADLOK EU

Rated 5 out of 5 stars

Great bit of kitv

Great product and great communication. It was easy to install and looks good . No heavy lock to carry.

13 April 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 5 out of 5 stars

Really responsive and helpful

Really responsive and helpful when I had questions pre-sales. The kit itself is brilliant. Incredibly well made. Well packaged. Well conceived. Package arrived promptly.
Overall great experience.

29 August 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 5 out of 5 stars

Terrific product

Terrific product, works great, delivered fast and excellent customer service. I'm very happy with the purchase.

15 June 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 5 out of 5 stars

Game changing disc lock

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving.
Even more importantly it’s easy to fit and use and I can’t topple off my bike if I forget to remove the lock as there is no bike movement with it fitted.
Swift delivery and excellent installation instructions.
I thoroughly recommend the Roadlok disc lock.

4 September 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 5 out of 5 stars

Solid and Secure

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only need to insert the pin to “lock” the motorcycle in place.

23 September 2026
Roadlok Official logo

Reply from Roadlok Official

Dank voor u feedback!

Rated 2 out of 5 stars

I cannot get hold of a spare rubber cap…

I cannot get hold of a spare rubber cap for the keyhole. Always out of stock everywhere

23 September 2026
Roadlok Official logo

Reply from Roadlok Official

Please contact us at info@roadlok-official.eu. We will do our utmost to resolve your complaint as quickly as possible. Our new support team is here to assist you and provide further help.

Kind regards,

ROADLOK EU

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