RNIB Reviews 24

Had an interesting experience with two RNIB donation collectors that knocked on my door, even with a "No Soliciting" sign visible.

They were rude individuals who advised that because I had a nice house and Ring cameras I "Could afford to donate" to their charity.

Asked some very leading questions to steer me into say the right answers for their sales pitch like "Do I care about the blind?". Cheek of this teenager on my doorstep to actually ask if I "knew what Braille was"

I offered to give them a one-off donation of £50 to get rid of them, which they refused to accept! They wanted me to sign up for a 24 month plan of regular donations instead.

Absolute insanity... do you want donations or not?

They won't stop hounding my elderly father for more donations. They ring about 3-4 times a day and keep asking him if he'd like to donate more than he is already. I've asked them to stop and they won't.

My father has macular degeneration. I contacted RNIB for help and they have given absolutely none.

I was notified of a volunteering opportunity through my provider.

"Retail Products Admin Volunteer"

What support will be given?
Understanding Sight Loss Pack
Expenses
Supervision and help from your Manager
Training as appropriate
Support from Volunteers and Staff

What is not mentioned is that this "support" and any "training" is over the telephone.

I have a language processing disorder that makes learning not easy where I mis interpreret even the simplest of things and make mistakes otherwise I would not need their help. So any initial training will have to be in front of someone who knows what they are doing to start off with so they can observe and check incase I am not sure and that I am doing the training correctly before carrying out the tasks and working remotely

All that above may work for a normal person but what good is the above "support" if no provisions are made to accomodate people like me to be suffice?

I have explained this to Donna Sibbery that I need one site training due to my condition but she didn't care and offered me another role sorting books for dyslexia which is nice helping them but I am not happy working for somewhere that refusing to make some reasonable adjustments to accomodate even some of my needs in order to understand and do the task properly for things I might not be familiar with.

"What will you gain from the role?
A chance to give something back
Meeting new people
A sense of achievement - rubbish
Experience working in a National Charity"

What sense of achievement will I have and chance to give something back if I am unable to access the support properly in order to be trained adequately?

They want all these skills:
"What skills and experience are needed?
Able to prioritise tasks and be flexible
Comfortable talking over the telephone
Databases experience
Good Attention to detail
Good communication skills
Good organisational skills
Microsoft Word, Excel and internet
Reliable, punctual and trustworthy"

Vague skills above but are not willing to train for it properly in a way that a disabled candidate can understand the tasks expected of them. Just the same as many of the other charities I have been "sign posted" to since a over decade where they pick and choose.

That is my perception of what I have experienced today and i feel dishearten once again.

Utterly USELESS.