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RMA Motors Dubai Reviews 493

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the purchase process easy and stress-free. Many people highlighted the excellent service, noting its efficiency and the clear communication provided. Consumers were particularly happy with the product selection and the overall user experience, often describing it as seamless and enjoyable. However, some customers also noted issues with the service, mentioning that the delivered vehicles did not meet their expectations, with some cosmetic imperfections or missing features. A few other people also felt that deadlines were changed, leading to an unreliable process, and that there was a lack of explanation regarding work done on their vehicles.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are happy with the variety... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report an excellent and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I bought a car in June through Dan, and the process was very smooth. He provided great flexibility in transferring the funds. In early July, I saw a new car advertised on Dan’s WhatsApp story, and im... See more

Rated 5 out of 5 stars

Tom helped to make the purchase experience easy, stress free and simple. Explained everything clearly and got my trade in done and car handed over in a matter of days. Gustav was great helping with th... See more

Rated 5 out of 5 stars

Recently bought a car from RMA and happy to give 5 star rating. Started dealing with Jonny about three months prior to purchase and despite me changing my mind on type of car half a dozen times he man... See more

Rated 5 out of 5 stars

I recently bought my car through Kat and couldn’t be happier with the experience. From start to finish, she made the whole process smooth, stress-free, and actually enjoyable. She listened to what I... See more

Rated 5 out of 5 stars

We recently bought a vehicle from Daniel Rose at RMA motors, what a pleasant experience to say the least!! Not only were we treated like royalty but Daniel was transparent and honest from the start... See more

Rated 5 out of 5 stars

We had the chance to acquire a "modern classic" at RMA and had a very pleasant experience there. Daniel Rose is extremely knowledgeable, he knows so much about sport cars and he is very nice person to... See more

Rated 5 out of 5 stars

Visited RMA with my daughter who is out in Dubai on her own working as a teacher. She purchased a car from Jonny Brown who was great to deal with, he explained everything and kept in touch throughout... See more

Rated 5 out of 5 stars

I had a great experience with RMA from start to finish. The stock of vehicles was excellent and what started off as a brief visit turned into me changing my car. I'm delighted with the outcome and t... See more

Rated 5 out of 5 stars

Prior to me buying my car, I was already aware of RMA as one of the most reputable, professional and trustworthy companies in Dubai. I’m happy with the service and would happily recommend them to any... See more

Rated 5 out of 5 stars

I heard about RMA through a colleague, notified them of my interest and Tom did the rest.Tom knew what I was looking for and hooked me up. The selection of cars in the showroom are perfectly prepared... See more

Rated 5 out of 5 stars

First of all, if you go to RMA you don’t feel that you are at used car dealership, the atmosphere is like you are buying a new car. I bought recently my new RAM and Daniel, my salesperson in that case... See more

Rated 5 out of 5 stars

Had a great experience buying VW Tiguan from RMA Motors. The sales team is very professional, helped me very patiently with all my questions and requests. After completing the payment, car was deliv... See more

Rated 5 out of 5 stars

RMA and Kat made car buying a truly exceptional experience for the second time. From start to finish, Kat was attentive, professional, and incredibly efficient. I couldn’t be happier with my new A-Cla... See more

Rated 5 out of 5 stars

Amazing service!! Aziz is tbe best such a great customer orientated person.. thank you for your patience and kind support. You are a true example of great customer service 👏

Rated 5 out of 5 stars

I had a great experience at RMA - Daniel Rose is a superstar. He spent nearly a week walking me through all the cars available and the comparisons - he is deeply knowledgeable and cares about his cust... See more

Rated 5 out of 5 stars

Great service and excellent quality work on my Car PPF. Well organized I had Daily updates for the work was going on the my car and the result is great, Very happy with them and would like to personal... See more

Rated 5 out of 5 stars

The cars in the showroom are so nice, clean and like nothing I’ve seen before. Our new car was cleaned with no issues and well looked after. The dealership was astoundingly clean and tidy which is rar... See more

Rated 5 out of 5 stars

Niall from the PPF team and Kat from Sales... I can't give them a good enough review if i tried. Integrity, passion & customer service is a rare commodity in Dubai in general, let alone the c... See more

Rated 5 out of 5 stars

Niall was a pleasure to deal with from the first inquiry right up until the handover of the car after completion. Very happy with the workmanship of the PPF and prior paint correction.

Rated 5 out of 5 stars

I recently purchased a car from RMA Motors and had an exceptional experience throughout the entire process. From the start, the service was professional, efficient, and tailored to my needs. A speci... See more

Rated 5 out of 5 stars

Had a great experience. The car was in and out within 4 days vs 7 days quoted else where. Niall was fantastic in updating on the progress. Highly recommended

Rated 5 out of 5 stars

Great service & cars line-up. Dealing with jonny was a pleasure. He is knowledgeable, professional and will provide you with an honest feedback

Rated 5 out of 5 stars

This is a great place to buy an automobile. Cars are in pristine condition. You can find a large variety of 1 year or 2 year old vehicles in perfect condition. They really know what they are doing... See more

Rated 5 out of 5 stars

Daniel took very good care of the whole proces. From giving me time to thoroughly inspect the vehicle, to getting things sorted at RTA. Car was ready to be delivered 2 days before agreed. Now that’s... See more

Rated 5 out of 5 stars

RAM: A company with strong and sound foundations.. The best in dealing with services // Johnny is a good man Good treatment and providing everything needed

Rated 5 out of 5 stars

Daniel Rose was very helpful during our transactions, I love our cars that we bought and very satisfied with their services! Thank u!

Rated 5 out of 5 stars

Good, and more over they are professional. And even one key they forget to give it to me. They delivered in my appartment the next day. Daniel is good in handling and keep the commitment.

Rated 5 out of 5 stars

I had an excellent experience with Cameron, who thoroughly walked me through the car and explained all its features and took me through documentation. Irfan was also incredibly helpful with the proces... See more

Rated 5 out of 5 stars

Top notch service from Ricardo and the team - everything went exactly as planned and communication was excellent throughout. Thank you!

Rated 5 out of 5 stars

Daniel was great and honest with me about the car. Definitely recommend Daniel at RMA for anyone looking to buy a car in the UAE!

Rated 5 out of 5 stars

Had Kat to deal with for the purchase of my new truck. And must say 10/10 service. From start to finish she made it flawless. She dealt with every part if the purchase with great effect and to a high... See more

Rated 5 out of 5 stars

Daniel was incredibly helpful! He listened carefully, asked the right questions and found the perfect car for me! Thank you

Rated 5 out of 5 stars

Jonny you are a great sales person, you helped me make up my mind on what suits me the BEST! thank you for a smooth transition and earlier handover of the vehicle : ) .

Rated 5 out of 5 stars

Niall and the team did a fantastic job on my escallade! Looks better than ever. Highly recommended.

Rated 5 out of 5 stars

I recently purchased a vehicle, and I’m absolutely delighted with the entire experience. From the moment I arrived, the staff was welcoming, knowledgeable, and genuinely committed to helping me fin... See more

Rated 5 out of 5 stars

Have the brand new car whitin 10days with beautiful purple PPF . Thanks for the team special thanks for Daniel.

Rated 5 out of 5 stars

What an amazing experience - Naz was absolutely great - he was honest and supported me in all my requests and had great advise - fantastic experience and will definitely come back to Naz for my second... See more

Rated 5 out of 5 stars

Working Daniel was smooth and easy, very knowledgeable and straightforward

Rated 5 out of 5 stars

Daniel was very helpful and knowledgeable - really easy to deal with.

Rated 1 out of 5 stars

Unprecedented Very bad service. Manager Barry made everything for i picked up my car back from commission. Never answering in WhatsApp properly, had to catch him always to get an answer, no answerin... See more


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Detailing Service

Written by the company

We are the Enthusiasts Empowering Everyone to Achieve their Motoring Dreams! We are experts and enthusiasts in the buying and sales process with over 25yrs in the UK and UAE automotive industry. Our reputation in quality of product and customer service is second to none. We are the only dealer in the UAE with 5* out 5* reviews on Google and Social Media. We are both experts and enthusiasts in the buying and sales process. Our reputation in customer service and quality of cars is second to none. RMA Motors carefully selected team of enthusiasts trained in technical, mechanical and sales of prestige used cars have decades of experience in the motor industry. We are here to make the process of buying and selling a used car with confidence in the UAE as simple as possible. We are the Enthusiasts Keeping Your Dream Car In Showroom Condition! At RMA Car Care we pride ourselves on our professionalism, vast product knowledge and experienced team, but above all else our incomparable workmanship and quality of service. Every member of the RMA team has a deep love and passion for all aspects of cars and this is reflected throughout the RMA brand and quality of work we provide. RMA Car Care is not just about restoring your car to showroom condition through polishing, detailing and repairs. It’s about protecting the most vulnerable areas of your car throughout its life span in our harsh environment. Our packages have been tailor made to protect and restore all conditions of cars and give you a better than new shine, whether it be from deep-cleaning and decontamination, to paint correction and removal of distorted paint, follow this by a full paint protection and your car will keep that gleaming shine in any condition. We do this with our extensive Car Care Plans and SMART Protect Packages (Small, Medium Area Repair Techniques). Our dedicated professional team will inspect, address, and explain in detail any present issues found and then guide you through our Premium, Luxury and VIP packages to suit exactly what your car requires.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Daniel Rose and RMA Motors represent quality

Daniel Rose at RMA Motors sold us our Land Rover Discovery, and our experience was exceptional. As newcomers to Dubai, we explored various dealerships, including Kavak and Alba Cars, to ensure we got the best deal.

What stood out at RMA Motors was their commitment to quality. Unlike other dealers, they were firm on pricing, which initially made me hesitate. I even pursued a heavily discounted offer from another dealer, but after conducting an independent car inspection, it was clear that RMA’s vehicle was in far better condition. Ultimately, I chose peace of mind with a reputable dealer over a short-term discount.

The process was seamless as Daniel coordinated his team exceptionally —I received the car within three days of payment, and they even delivered it to my home upon request. Highly recommend RMA Motors for anyone looking for quality and reliability.

On a side note, be ready to be overpowered by their showroom’s air freshener. At first, it was refreshing to be at a used car showroom that smells like new car showroom then it just got too much. RMA please dial down the air freshener😅

6 January 2025
Unprompted review
Rated 5 out of 5 stars

The team went above & beyond to get the…

I’ve just received my new BMW M2 and I am extremely happy with RMA’s service and the team’s commitment to getting everything ready and in the perfect condition for their customers. Special thanks to Kat & Irfan that really went above & beyond to sort everything out, continuously updated me on every step and make the whole process seamless and convenient for me.

24 January 2025
Rated 5 out of 5 stars

Great reputable company for buying and selling cars…

What a great experience dealing with RMA motors!
Sold my car to them and the process was easy and fair. Ricardo was the agent I dealt with on recommendation and he even helped me with a new purchase even though it was not from RMA. Definitely a trustworthy person / company - would recommend to anyone looking to buy or sell a car.
Please note they will only deal with clean and reputable cars which for me is a massive plus…!
Thank you RMA and Ricardo…

20 December 2024
Unprompted review
Rated 5 out of 5 stars

RMA motors are definitely 5star in every way

I was super stressed buying a new car as I’d had a previous bad experience from another garage. I needn’t have worried. From the moment I walked in to RMA motors I knew it was going to be a good experience. They took time to really understand what I was looking for in a car and really made sure that I made the right decision for me. I test drove several cars… several times! They were kind, patient and knowledgeable.
I am thrilled with my new car and delighted with the customer service that I received at RMA motors.
They are definitely 5star in every way !

23 January 2025
Rated 5 out of 5 stars

Recently brought a 3rd car from RMA and…

Recently brought a 3rd car from RMA and their service has always been great and cars reliable. The cars are always presented well and an easy and smooth handover of ownership.
Delt with Daniel this time and he was really helpful and efficient. Highly recommended.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Every part from initial enquiry to getting the car was made incredibly straightforward. I am recommending anyone considering purchasing in Dubai to use RMA!

21 January 2025
Rated 5 out of 5 stars

Brilliant service and customer service

I recently bought my GTI from RMA Motors and couldn’t have been happier with the whole process. Tom was a great salesperson, extremely professional and knowledgeable. The aftersales experience was excellent too with prompt delivery to Abu Dhabi where we live and seamless registration process. I highly recommend their services. They can be trusted.

13 November 2024
Rated 5 out of 5 stars

Fantastic Service & Great Offerings

Fantastic Service & Great Offerings

I reached out to the team with an enquiry before Christmas and following a visit to the dealership was shown a number of different options whilst I was being asked questions to understand my needs and budget. We then took several cars for a test drive. Throughout the entire visit I did not feel rushed or pressured to make a decision.
I'm very happy with the purchase I made and the service the team offered. Especially thanks to Tom for sparing over 2 hours to answer every query I had and for all of the support after my initial visit. Definitely reccommended.

21 December 2024
Rated 5 out of 5 stars

Definitely recommend

It's the second car that I buy, and the third car I sell through RMA. Overall great end-to-end service, friendly team, reliable, knowledgeable, focused on quality vehicles. A destination for petrolheads.

1 December 2024
Rated 5 out of 5 stars

Customer service

I've had an amazing experience from start to finish at RMA. I was recommended by a friend for which I can say RMA exceeded my expectations massively. From my initial contact with Abed, he has done absolutely everything to keep me at ease. Abed's customer service is 10/10. Throughout the entire process he has kept me updated, sent me pictures and videos - also completed the task ahead of the original timeframe that I was given so I was extremely happy. I will most definitely come back for anything I highly recommend RMA. I had some damage to my rear bumper which is not even noticeable, my car looks brand new again and they also cleaned my car which was amazing. Thank you Abed and the team at RMA.

18 December 2024

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