RJ retrofitted Distronic Pro, enabled automatic dashcam start and remember driving programme to my 2023 GLA facelift. Whole process took about 30 mins and was absolutely seamless, and car is working p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
RJ Automotive are Mercedes & VW/Audi/Skoda/Seat Specialists
Contact info
United Kingdom
- rjautomotive.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Remote coding
Got some coding done remotely. Fast, easy and efficient. Price is good too. Nothing to complain whatsoever!
Outstanding Service and Expertise - ACC Retrofit Completed to Perfection
I cannot recommend RJ Automotive highly enough! I approached them to have Adaptive Cruise Control (ACC) retrofitted to my vehicle, and what initially seemed like a straightforward job turned into a much longer journey due to unrelated issues with my car that had absolutely nothing to do with their workmanship.
Despite this, the team at RJ Automotive were incredibly patient, supportive, and professional throughout the entire process, which spanned approximately 8 months. They went above and beyond to help me diagnose and work through the underlying issues, always taking the time to explain things clearly and offer guidance where needed. At no point did I feel rushed or dismisse; their commitment to getting everything right was evident from start to finish.
Thanks to their persistence, expertise, and genuine willingness to help, the ACC system is now fully installed and working perfectly. It’s rare to find a garage that combines technical excellence with this level of customer care and integrity.
Absolutely outstanding service. I’ll definitely be returning and would strongly recommend RJ Automotive to anyone considering specialist retrofit work or looking for a team they can truly trust.
Upgraded Distronic
I ordered an OBD and new buttons for my A250e which came very quickly. I then booked a coding session the next day to install Active cruise control (distronic pro).
I then followed the easy instructions to replace my steering wheel buttons which took me 20 mins.
I then messaged to ask a question and was offered to do the coding in 20 mins..
When the coding was complete, I went for a drive and by the time I returned home, active cruise control was working.
The whole process was very easy and done remotely using a laptop and the OBD provided.
I did make an error in thinking it had failed because I wasn’t turning on the cruise control with the limiter button, but once I put my readers on and pressed the correct button! Bingo lol
Excellent service
Extremely knowledged and great company to deal with
Huge thanks to the team at RJ Automotive. They were professional, extremely knowledgeable in Mercedes cars and genuinely supportive from start to finish. They took the hassle away from me, whilst having a focus on cost and not just trying to charge for unnecessary parts. RJ Automotive took ownership, diagnosed the real and present issue and saw it through to completion. So refreshing to deal with a team and company that doesn’t give up and truly stands by their work. Highly recommended.
Excellent service
Excellent service, really helpful. A pleasure to deal with. Would highly recommend. Definately use this company again.
Great experience!
Great experience! Extremely communicative, upgrade works perfectly, and the team is there to support every step of the way. Answered tons of questions before even placing an order. No room for improvement, awesome service and awesome execution
10/10
10/10. Extremely professional. Convenient online session scheduling. Coding my CLE53 was straightforward and all new features worked as advertised including the enabled Euro Digital headlights. Highly recommend!!
10/10 would recommend!
10/10 would recommend!
Quick and easy coding process, was able to activate features I didn’t know my vehicle could have. Super flexible and friendly people to work with. If you’re a newer-model MB-owner, definitely give this company a look for any customizations you might like!
good service
good service, but could be better communication, didn't always reply to question and no personal when they were remote coding.
Amazing skill and superfast service for…
Amazing skill and superfast service for coding my A class Merc
Drift mode cls 53 amg
I searched a long time for someone to activate race and drift mode for my cls 53 amg 2020 with mbux and Rj Automotive got it righ and fast , works perfect car is much more unleashed thanks!
Easy coding to get my ILS+ working
Easy coding to get my ILS+ working. Easy to schedule and good communication
Recoding from half a world away…
Recoding from half a world away inclusive of postage of OBDII Dongle was exceptionally prompt seamless faultless and effective.
simply perfect !
the whole service given by Rj was smooth with a very professional approach
What more can I ask for? Features unlocked, super easy
Super easy from start to finish. I bought a package that included software and the OBD dongle. Hardware arrived international mail in just a few days. Once arrived I made an appointment on their site, just a day or two later. They were very accommodating when I mistakenly booked an appointment during a busy time due to my own problems with converting the time zones. They were very responsive in the time leading up to the appointment time answering questions, as I was a little nervous I may not be prepared with the correct software or Internet connection for the dongle. Once I plugged in the OBD dongle to my laptop and gave them access on AnyDesk, I simply sat and waited. 20 to 30 minutes later I got a message on Whatsapp telling me it was safe to disconnect the dongle from the vehicle. He helped show me where the new digital light options were in my MBux settings. All the new settings were there verifying the update was successful! I could not be happier and can't wait for the sun to set so I can try out the new features. 5 star service all around, what more could I expect or ask for? I can think of nothing. If you want all the hardware on your Mercedes activated and live in a country that hasn't approved these cutting edge systems for use yet, talk to these guys. Chances are really good they will be able to help, at a great price.
Delivered the service as advertised
Delivered the service as advertised. Dependable and on-time.
Awesome to have worked with RJ
Great experience
Great experience! Quick, easy, and professional. Couldn’t recommend more.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








