Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... See more
Company replied
The towns along the Petite Baise were fabulous with power and water at most stops. It exceeded all expectations. The boat was old, beds uncomfortable with very thin mattress and pillows, and mould ar... See more
Company replied
An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My hus... See more
Company replied
The boats clean & tidty great kitchen for on board cooking, plenty of plates glasses etc & utensils.on our boat I was a little disappointed in the fridge,freezer worked well but fridge did not..Predep... See more
Company replied
Written by the company
About us: Riverly is the French No. 1 for licence-free boat rentals, offering getaways on the rivers and canals of France for stays of 2 nights or more (Canal du Midi, Burgundy, Camargue, Canal de Nantes à Brest, Alsace, Lot, Charente...).
Our boats can accommodate from 2 to 12 people and are fully equipped with all the comforts of home (kitchen, bathrooms, cabins...), making them perfect for disconnecting for a weekend or a week.
On the agenda: gliding along the water in the heart of nature, cycling along the towpath, visiting local wine cellars and buying regional produce at the market, exploring 15th-century villages, meeting passionate lock keepers, improvising a BBQ on the riverbank... so many special moments to share with friends, family, or as a couple.
Riverly was born from the merger of 2 leading French companies in the river tourism industry, combining over 50 years of expertise: Locaboat and Nicols.
As a result, our fleet features 2 distinct boat styles:
France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great holiday on Canal du MIDI. Boat was in good condition and well appointed.
Supportive staff, great introduction, highly recommend.

Reply from Riverly
Very helpful friendly staff.However, with little boating experience we felt quite insecure steering the boat and spent the first two days zigzagging until we got the hang of it ,which was quite stressful .Locaboat is a first rate company so have no issues with them whatsoever,I just think older clients should be aware that jumping on and off boats at locks and throwing ropes etc can be quite physically demanding and the claim that steering the boat is easier than driving a car is not true .
Also some of the information about facilities at moorings needs updated as a couple of places no longer had water

Reply from Riverly
We liked seeing the country from a different perspective. the staff at Locaboat were very friendly and helpful and the boat was well equipped with the basics required.
Although sailing the boat on a canal was advertised as being suitable for those without experience, sailing and handling the boat (Penichette FB) really required at least one crew member to have some sailing experience when it came to navigating locks and mooring in strong winds. The boats also need air conditioning for summer use, and the Canal du Midi needs a clean - currently untreated sewage from the boats is dumped into the canal which is potentially hazardous

Reply from Riverly
Quick responses to queries and good English spoken. Everything as quoted. Efficient.

Reply from Riverly
This was our second time using Locaboat. The family had a wonderful time navigating through France. There's a very good chance. We probably do it again in a couple years.

Reply from Riverly
used Locaboat for six consecutive years, never no issues except for a Leakey roof window in main bedroom this trip, reported to maintenance come to look at problem but never rectified spent the week with a bin bag over window.

Reply from Riverly
The service from locaboat was good. Although I was a bit surprised at the extras for parking, dog cleaning and fuel (€650). However the canal du Rhône et Sete can be challenging. We enjoyed it, but reverse parking is essential as there is limited space (this is a bit of skill), We went in late June and parking in the busy towns was difficult. In august ???? Winds, we had 35mph cross winds in open lagoon areas and currents play a part, so this is no ordinary inland french canal cruise where you can park anywhere in normally calm waters, you definitely need to plan ahead and book slots in the popular towns. Overall, I prefer inland cruising.

Reply from Riverly
Due to flooding our cruise was changed at the last minute. We were notified late the night before and we were given only one option which was a there and back and not a one way as booked. I feel that management must have been aware from a few days before that there may be problems due to the excessive rain and had we been contacted timeously we could have found a good alternate option.
The cruise we went on was noting like the one booked and was extremely disappointing.

Reply from Riverly
A really terrific experience in a beautiful part of the world.
Nice company to deal with.

Reply from Riverly
The boat was excellent for our first time. Being all electric you could hear the birds on the canal.
Staff at Bram were very friendly, knowledgeable and helpful with information about the canal and stops along the way.
We intend to do this canal again and will use LocaBoat.

Reply from Riverly
This was a delightful, quiet boating holiday through the French countryside

Reply from Riverly
Love Locaboat - second time we have used them and the service is perfect every time. Boat always up to scratch, and good value,

Reply from Riverly
The Canal du Midi was beautiful and enjoyable. The boat was clean, reliable and great value. Staff were very friendly. Highly recommend

Reply from Riverly
Good instruction and suggestions on a route to take. Very responsive to our questions and needs.

Reply from Riverly
Everything was easy. The boat was super clean and ready to go when we arrived. The checkout was thorough and everyone was so nice!

Reply from Riverly
Everything was just perfect. Marine, the Bram base host, was welcoming and explained every detail. The voyage was easy and nice, the lock's keepers were always helpful. Carcassonne was beautiful and interesting. The weather was great and the overnight stay in nature was unforgettable. Beautifulness and silence. Amazing!

Reply from Riverly
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.