Great place.. Until you want to ask them anything! I've sent 4 emails over the past two weeks with a simple question about return costs, because it's nowhere to be found on their we... See more
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See what reviewers are saying
Tak for god service og fantastisk med at bestille det søndag formiddag og natten til mandag blev pakken leveret. Det er sku service på højt plan.
Prices are good and the processing time is fast if they have everything in-house. The selection is great and offers too. If I may mention something to improve the service, sometimes, the web stock d... See more
I found yarn that was half the other prices as on other similar websites. And they always have great discounts. Also, I have never had someone deliver so fast. I placed the order on Sunday night, an... See more
Company details
About Rito.dk
Written by the company
Vores målsætning er at blive din foretrukne leverandør af garn, strik og hobbyartikler til markedets bedste priser.
Besøg vores hjemmeside på www.rito.dk
Find vores kategorier her:
Contact info
Gyrovej 1, 7800, Skive, Denmark
- 78 77 21 21
- info@rito.dk
- rito.dk
4.5
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Ridiculous and not serious seller - AVOID
It is a joke, not a shop. WORST buying experience ever - AVOID AT ANY COST! Products which I bought were listed as 'pa lager', later I received emails that they are not available. I could only choose to wait or resign form products which were not available, but not entire order. I wrote complain that I want to cancel entire order, but parcel was sent anyway. No reply to my complain, it was just ignored. I did not collect the package, so it was returned to the seller. No reply, no refund, no products NOTHING. TOTAL SCAM! WORST EXPERIENCE - AVOID!
12 March 2024
Unprompted review
Reply from Rito.dk
Hi Jacek,
I am sorry to hear that you have had souch a negative experience with Rito. I have looked in to your order and tried to call you to discuss the details, but unfortunately the phone was not picked up.
This is what I found out when looking in to your order:
You placed the order on the 12th of December 2024 for two items. Two of the items are located at our remote storage and the delivery time is 7-14 days. This is stated on the website just underneath the price of the item. For good measure I am including links for the two items:
https://rito.dk/karton-a5/19829-karton-sort-a5-148x210-mm-200-g-100-ark-1-pk-5712854001021.html
https://rito.dk/karton-a5/19818-karton-hvid-a5-148x210-mm-180-g-200-ark-1-pk-5712854773614.html
When placing an order the includes items located at our remote storage, you will automatically receive an email where you have to decide if you indeed want to wait for the items to be delivered. I can see that you chose to remove the items from your order thus the rest of the order, in this case a single item located at our local storage, was shipped. This is also stated in the email that was automatically sent to you.
Since you have decided to not collect your parcel from the pick up point, your parcel will be sent back to us. It usually takes two weeks time before a parcel is sent back if not collected. We will refund the entire order when the parcel is recieved at our storage.
Best regards
Jeppe/Rito
Jeg er mega glad for at handle med jer…
Jeg er mega glad for at handle med jer kærlig hilsen fra Susanne
10 February 2024
Unprompted review
Thank you🤗🤗🤗
Thank you so much for the high-quality polymer clay! Good price, good quality and very fast delivery 🤗
5 February 2024
Unprompted review
En fornøjelse at handle hos Rito hurtig…
En fornøjelse at handle hos Rito hurtig respons og levering vh William
30 January 2024
Unprompted review
Fantastisk hurtig expedition og…
Fantastisk hurtig expedition og superlækkert garn. Køber kun hos jer🧑🎄🎅🤶
23 November 2023
Unprompted review
super god service og hurtig Levering
22 November 2023
Unprompted review
Super god service
26 October 2023
Unprompted review
Hurtig levering god kvalitet
4 October 2023
Unprompted review
Super god service og hurtig levering
Super god service og hurtig levering. Alt tip top. 👍
7 September 2023
Unprompted review
Good Service
They sent me the yarns in a nice package and it was quick and on time.
27 April 2023
Unprompted review
Fast delivery
Fast delivery. The yarn was as expected, perfect, and the colour matched the pictures online. I am very happy with the service.
14 April 2023
Unprompted review
Ja super glad for det garn pog det…
Ja super glad for det garn pog det kommer hurtigt
15 March 2023
Unprompted review
alt for lang leveringstid
7 March 2023
Unprompted review
Reply from Rito.dk
Hej Bo,
Jeg beklager at leveringstiden har været længere end normalt. Vores lager har været hårdt presset, og det har desværre gået ud over vores kunder. Heldigvis er vi nu helt med igen og kan nu afsende pakker til tiden.
Som aftalt under vores telefonsamtale, sender jeg dig en mail.
Mvh
Jeppe/Rito
Hurtig og effektiv behandling og…
Hurtig og effektiv behandling og levering, tak for det.
5 October 2022
Unprompted review
Reply from Rito.dk
Det er os der takker :)
For yarn lovers
I love Rito because they have a large choice of yarns and accessories. Their prices are competitive and there are always special offers to jump on. l warmly recommand !
22 September 2022
Unprompted review
Reply from Rito.dk
Thank you very much for the review! It's great to read that you are happy shopping with us :)
Great selection of items and to the…
Great selection of items and to the best price in the market. Quality is good and service was excellent. I kan only recommend this online Hobby Store. Will continue buying here.
13 September 2022
Unprompted review
Reply from Rito.dk
Thank you very much for the review! It's great to read that you are happy shopping with us :)
It was absolutely amazing!!
It was absolutely amazing!!! The items were amazing quality and the ship was extremely fast!! The packaging was great, there was no extra unused space. And it was definitely worth every penny!!!!!!!
1 July 2022
Unprompted review
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