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Ripe Insurance Reviews 

8,215
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is straightforward, fast, and easy to navigate when generating insurance quotes. Consumers also deeply appreciate the very competitive pricing options available on the market and consistently praise the extremely helpful, polite, and professional staff available on the phone for assistance. Though some reviewers experienced frustrating delays, technical hurdles, or endless loading loops with the online quoting system. A few other people also felt that certain digital communication methods, automated assistance tools, and overall company handling after recent changes came across as a bit disappointing or unprofessional.

What people talk about most

Price

People report positive experiences with price, consistently finding the quotes to be very competitive and... See more

User experience

Consumers find user experience to be very positive, highlighting the straightforward and hassle-free online... See more

Service

Clients share positive opinions on service, highlighting easy registration processes and great prices for... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Website

Customers had positive experiences with website, finding the platform straightforward and simple to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't just want cheap insurance for my new motorhome, I wanted good insurance and great customer service. To be fair ... I think I've got all three. Easy to obtain a quote online or by phone whi... See more

Company replied

Rated 5 out of 5 stars

I needed to add a new item to my account, and at the same time wrap several items together to avoid multiple different renewal dates throughout the year. The chap I spoke to was really helpful and go... See more

Company replied

Rated 5 out of 5 stars

The website was straightforward to enable a quote to be generated and when I had a question the staff on the phone were very helpful and dealt with my query very quickly. The price was very competitiv... See more

Company replied

Rated 5 out of 5 stars

I had been with a company for a while but I get more with Ripe insurance. As a clay targets shooter and as I had been a range officer for many years of pistol and rifle shooting I know only to well th... See more

Company replied


Company details

  1. Insurance Company
  2. Business Insurance Company
  3. Caravan and Motorhome Insurance Company
  4. Insurance Agency
  5. Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(8,215)

775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

I couldn't use the online insurance…

I couldn't use the online insurance portal but a very helpful customer service agent read through all the T&Cs, it too nearly 40 minutes but we finally got my motorhome insured for a cheaper cost than any other online insurance company.

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Renewal of caravan insurance I would like to thank you for your help…

I would like to thank you for your help and support when I was renewing my caravan insurance after loosing my husband as a 75year old doing this for the first time your help and patience was very welcome

24 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Fantastic company I cannot praise the…

Fantastic company I cannot praise the staff high enough, I would not use anyone else & the price is very competitive

24 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Every time is so simple to insure with…

Every time is so simple to insure with you thank you

26 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Insurance with minimum fuss

I managed to organise my insurance cover with the minimum of fuss.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Ripe Insurance offered everything that…

Ripe Insurance offered everything that I needed and that’s a reasonable price

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Wayne

I was very happy to give Ripe my business this year as Wayne was very helpful explaining the policy to me plus the quote he gave me beat every other insurer, he is a very good asset to your company.

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great service and great price

Great service and great price

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Appalling they charged me without any…

Appalling they charged me without any permission. Not acceptable avoid at all costs.

20 July 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hi John, thank you for taking the time to leave your feedback. We're sorry to hear that you're unhappy with your experience.

Based on the information provided, we're unable to look into the specific circumstances of your policy. We would never charge a customer without authorisation. However, many of our policies are set up to automatically renew, and this may be the reason for the payment if the automatic renewal wasn't expected.

Please contact us via the link below if you'd like to discuss this further. We'll be happy to review your policy, explain what has happened, and assist with any queries you may have.

https://help.ripeinsurance.co.uk/hc/en-gb/requests/new

Kind regards,

The Ripe Insurance Team

Rated 5 out of 5 stars

Simple annual renewal process

Simple annual renewal process. With only a small premium increase.

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Right price

Right price, helpfulness,polite ,

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

Super service excellent friendly staff

30 June 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very professional

19 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

as above

Hi.
I need to make some important alterations to my caravan insurance so i make a phone call. only to be put on hold and listen to your music.
after some time i hang up without talking to anyone,

You have not got my new bank details. you will not be able to take payment for the insurance,

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hi David, thank you for your feedback. We're sorry to hear about your recent experience and apologise for the frustration caused.

We understand how important it is to be able to make changes to your policy, particularly when they relate to your payment details. While there may occasionally be a short wait if our advisers are assisting other customers, our telephone hold times have generally been very low recently. If there is a wait, you may hear hold music until the next available adviser is able to assist.

If you still need to update your bank details, you can contact us by phone on 0800 668 1505, Monday to Friday, 9:00am to 5:30pm (excluding Bank Holidays), and a member of our team will be happy to help. Alternatively, you can get in touch via live chat or email if that is more convenient for you.

We apologise again for the inconvenience and appreciate you taking the time to let us know about your experience. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!

Kind regards,
The Ripe Insurance Team

Rated 5 out of 5 stars

Pete was so helpful and easy to deal…

Pete was so helpful and easy to deal with.

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Nice and easy,fill in the form and your…

Nice and easy,fill in the form and your done,and so much cheaper too.

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Quite annoyed as sent emails to get a…

Quite annoyed as sent emails to get a quote for a camera that was gifted to me. To ensure cover I explained that the camera was a gift and that it is likely more then three years old. I asked if I can still insure this and the representative asked for more details of proof. I went to the effort to get the person who gifted me the camera to write a statement and provide receipts of the camera and a couple of Len’s. I sent this back to Ripe and never heard from them. They have no way to phone on the website as far as I can see. For a camera specific insurer it is very poor. I could not recommend them.

15 July 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hi Kim, thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologise for the lack of communication you received. This is not the level of service we aim to provide, particularly for customers looking to arrange a new policy.

Unfortunately, as we do not have enough personal information from your review, we are unable to locate your enquiry or investigate what happened with the documentation you provided. We appreciate the effort you went to in obtaining a statement and proof of purchase, and we're sorry that you were left without an update.

We'd also like to clarify that there are several ways to get in touch with us. You can contact our team by email, live chat, or by phone on 0800 112 4752, Monday to Friday, 9:00am to 5:30pm. We'd be happy to look into this for you and help you obtain the cover you were originally enquiring about.

We appreciate your feedback, as it helps us identify where we can improve our customer experience. If you would like to discuss anything further with us, please contact us on our website using the following link: https://help.ripeinsurance.co.uk/hc/en-gb/requests/new

Kind Regards,
The Ripe Valuables Team

Rated 5 out of 5 stars

A really efficient and prompt service…

A really efficient and prompt service whilst being surprisingly cheap.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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