riordesign.com Reviews 1,228

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, delicate details, and high quality, often noting that items exceed expectations and look even better in person. Many consumers appreciate the unique designs and find the jewelry to be stunning and well-made. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and efficiency, with many receiving their items sooner than anticipated. However, some customers experienced issues with delivery, mentioning that couriers were unhelpful or that tracking information was not always clear. A few people also noted that while the designs are beautiful, some items appeared slightly smaller than pictured, and some wished for more substantial packaging than a fabric pouch. There were also isolated reports of product durability concerns, with a flower detaching from a ring shortly after purchase, even on a replacement item.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the beauty and quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the beautiful and well-made... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping times... See more

Order

People report positive experiences with their orders. Many customers praise the quick delivery, with some... See more

Service

Clients share positive opinions on service. Many reviewers praise the quick and productive responses to... See more

Based on these reviews

Rated 5 out of 5 stars

The products are beautiful and perfect. My only issue was the delivery. I was advised a date but it was after that the goods arrived and the courier website wasn't very helpful. I was concerned tha... See more

Rated 5 out of 5 stars

This is my second order with Rior ❤️ I bought a pendant with a letter, and it looks simply beautiful – the details are delicate and original. The first one was a gift for my nice's first Birthday and... See more

Rated 5 out of 5 stars

I started purchasing Rior Design necklace for my step daughter’s 18th birthday. I’m adding a set of earrings to match for Christmas! The quality of both are so nice that I decided to buy a couple of p... See more

Rated 5 out of 5 stars

I bought these earrings as an impulse buy for my wife. We were so pleased when they arrived that the photo and description matched the product supplied. They are stunning as an everyday piece and my w... See more


Company details

  1. Jewelry Designer

Written by the company

Riør Design is a family-run jewelry brand that creates delicate, flower-inspired pieces celebrating femininity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. It came within 4-5 days and in time for my daughter’s birthday gift. They are beautiful. Love it.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Worth the wait

The products are beautiful and perfect.
My only issue was the delivery. I was advised a date but it was after that the goods arrived and the courier website wasn't very helpful. I was concerned that my order had gotten lost.
Anyway I'm so pleased with the necklace and earrings, I would recommend anyone who is thinking of buying, please do, you won't be disappointed, apart from the courier

2 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE
impossible to deal with their customer service team, despite following their returns process I've had the items returned to me from customs, each time incurring further cost to receive the items back having also already paid for postage!
Impossible company to deal with and get your money back!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and so worth it!

I had never heard of this company, but the earrings were so beautiful that I decided to give them a try, I am so glad I did. The website was easy to navigate. The order came quickly and well packaged. They were even better that I expected and the backs to the earrings are of great quality. I will definitely be purchasing from them again!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted jewelry, a bit long to ship

The jewelry I ordered arrived exactly as expected and looked beautiful. The gift was very well received and made a great impression. Shipping did take a bit longer than I hoped, but it still arrived in time. Overall, I’m happy with the purchase. The team responded within a day to my inquiry regarding shipping status. Good job!

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Don't offer express delivery, if you can't do it

Sadly I cannot rate the quality of the product yet. Wanted to get my girlfriend something nice for valentines day and found this on 9th of feb. Expected delivery date is shown as 13th to 14th of feb, which is obviously cutting it close, especially since there will be a lot of orders to process around that date. I get that, I don't expect magic here. That's why I chose the express delivery option and payed extra for it, to make sure I'd have it within the week. Now, on 13th, I still don't even have delivery conformation sadly. If you make me pay extra for fast delivery, then don't be slower than you said you'd be on normal.

9 February 2026
Unprompted review

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