Rightway Parking Reviews 13,367

I have reached out to this company a week ago to try to cancel my reservation in Tampa. The booking said to cancel it in the portal, the portal said to call customer service, and customer service said to email. I emailed repeatedly and I have yet to get a response. (Yes I checked spam). This company seems like a sketchy scam and will not give you your money back. I was willing to eat the fees that were apart of my agreement but they are blatantly ignoring me because they do not want to cancel my order. Highly disappointed and BUYER BEWARE.

Great price and easy to use website

Ease of website, and I have already made 1 completed reservation at the Double Tree which worked out great. I do wish, it was easier to get a bit more of a discount.

some other time.

Reservation was easy to make thanks to the clear and straightforward design.

website for selecting company and booking was very easy and convenient.

Quick, easy and very informative to book.

My husband and I are pleased with the rates as well as the shuttle service.

It seems more complicated than it needs to be.🤷🏼‍♀️

BUYER BEWARE!!!

This review is due to Rightway Parking still booking Best Rate Parking in Orlando even though they have a 1.7 rating

I strongly advise against using Bwdt Rate parking service. I reserved parking for 7 days through Rightway, from 4:00 AM to Tuesday at 12:30 AM. I arrived at 3:55 AM, but no employee was there until 4:15 AM. After checking in me and another customer, it was already 4:30 AM, and my flight was at 6:00 AM.

I had arranged for my son to pick up my car since I was flying into Tampa. The employee approved this and even wrote my son’s name on the ticket. However, when my son arrived Tuesday at 12:30 AM, the office was closed, and no one could be reached.

The next afternoon, I called and spoke with a very rude employee who blamed me for booking through a third party, saying they should never have allowed a 12:30 AM pickup when they close at 10:30pm. Even though my confirmation email clearly showed that time, she said it “wasn’t their problem.” After arguing for 15 minutes, she agreed not to charge me extra.

Two days later, when I went to retrieve my car, the office was again closed with a “We Will Be Back Soon” sign posted. About 10 minutes later, the same employee arrived driving the shuttle and tried charging me for the extra two days despite our previous conversation.

When I refused, she took my keys, locked them away, and said I would not get them back unless I paid. I had to call the police. While waiting for them to arrive, my wife convinced the employee to finally return my keys.

Easy to book and hopefully an easy trip

I always use this service. So friendly and helpful.

Easy to book, just used this on the 9th of May very afforable compared to the pier parking

Very easy to use, I just put in my dates and times and got the best deal! Nice and close to the airport so no long drive. Thank you, Steve

I am happy with the experience. Booking process is fairly easy. Customer service was great when I called. Very courteous. My questions were answered quickly.