Right Track Music  Reviews 

37
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have four children and all of them have learnt various instruments over the years to a high standard with various teachers at Right Track. The tuition has been exceptional. It is a very friendly and... See more

Rated 5 out of 5 stars

Superb service. Perfect product. Knowledgable and friendly staff. A nice chat resulted in them looking for a another piece of kit I’d been struggling to source (fingers crossed). Support this local bu... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Placed order Monday morning after very quick email responses from Chris Bailey. Guitar arrived Tuesday morning and was very well packaged. Guitar had been perfectly set up and plays... See more

Company replied

Rated 5 out of 5 stars

The charger was dispatched very promptly with good communication and well packed at a reasonable price. Couldn't have been better. Would definitely buy from this shop again.

Company replied

Company details

  1. Music Store

Information provided by various external sources

Right Track Music is an independent family run music retail shop based in Ashford Kent. We pride ourselves with the our high level of personal customer service. Hope to be able to help you out in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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4.8

All reviews

(37)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great price and fast delivery time. The lady who answered my call was very polite and helpful. Great online shopping experience 100% recommended.

1 October 2020
Unprompted review
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Reply from Right Track Music

Many thanks Robert.

Rated 5 out of 5 stars

The charger was dispatched very…

The charger was dispatched very promptly with good communication and well packed at a reasonable price.
Couldn't have been better. Would definitely buy from this shop again.

5 September 2020
Unprompted review
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Reply from Right Track Music

Many thanks for your review.

Rated 5 out of 5 stars

Excellent store !!!

Was my first time in a guitar store, they made me feel very comfortable, as well as giving me a very wide range of knowledge to choose a guitar with. Very kind and the guitars are very affordable and also very high quality. Highly recommend will be returning :)

28 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks Ash, enjoy the guitar.

Rated 5 out of 5 stars

super company to deal with!!

super company to deal with,delivered my stuff in a couple of days of ordering, well packaged and hassle free, would highly recommend!

27 June 2020
Unprompted review
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Reply from Right Track Music

Thanks for your review David, enjoy the guitar.

Rated 5 out of 5 stars

Excellent service

Very good shop to deal with especially online. Good prices and speedy delivery,

19 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks for the review Tom.

Rated 5 out of 5 stars

Highly recommend!

Professional and fun musical instrument tuition for all by a fantastic knowledgeable team. Highly recommend!

12 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks Sam

Rated 5 out of 5 stars

Superb service

Superb service. Perfect product. Knowledgable and friendly staff. A nice chat resulted in them looking for a another piece of kit I’d been struggling to source (fingers crossed). Support this local business. They are really good and extremely helpful.

12 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks Julian

Rated 5 out of 5 stars

A fantastic shop and tuition centre

A fantastic shop and tuition centre
I have shopped here many times and taken advantage of the lessons on offer (guitar and singing)
Very friendly staff
I would highly reccomend them to all

12 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks Guy.

Rated 5 out of 5 stars

Great shop

Great shop, practice space and music training facility. I have personally used all 3 and highly recomend Right Track. Andy H

12 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks Andy.

Rated 5 out of 5 stars

Excellent music shop

Superb range of products, easy to navigate website, fast delivery, great prices and altogether pleasant company to deal with.

12 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks for your review Stephen.

Rated 5 out of 5 stars

Can’t fault the service.

Was notified immediately that the item was out of stock and was offered alternatives or a refund.
Decided on a refund which was processed so quickly.
Great communication and an amazing service especially considering I didn’t end up purchasing anything.

11 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks for your review Matthew.

Rated 5 out of 5 stars

Excellent service

Excellent service, really good price and delivered speedily. I rang up before I ordered on line and they were really friendly. They even threw a free t shirt in with the guitar when it arrived which was a really nice gesture. I have never used the shop before but I would definitely recommend them.

7 June 2020
Unprompted review
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Reply from Right Track Music

Many thanks for your review Martin, enjoy the guitar.

Rated 5 out of 5 stars

Great price

Great price, fast delivery :)

30 May 2020
Unprompted review
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Reply from Right Track Music

Thanks for your review.

Rated 5 out of 5 stars

Great store

Great store! I always buy from them as it is my local, but during the lockdown had to go online, and found them there, too! They delivered quickly and as promised. What's not to like!?

29 May 2020
Unprompted review
Right Track Music  logo

Reply from Right Track Music

Many thanks for your review and support.

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