Zoomo - Sydney Reviews 49

So far so good.
The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however they are not as comfortable to ride as a Vinx style bike ,the seats will kill ya bum. Thats where Vinx or that type of bike are better , also they are somewhat faster than Zoomo and have longer range. Vinx style is most popular for Uber delivery for those reasons.
The guy at the Zoomo shop was OK , he explain how to work the bike and when I couldnt work it he explained it again and even gave me a helmut

Extremely disappointing experience – total waste of money and time

I rented a bike from Zoomo for three weeks, and I can honestly say it was one of the worst experiences I’ve had with any service. Out of the entire three weeks, the bike only worked properly for one hour. That’s it.

The bike constantly malfunctioned. In that one hour, it completely shut down in a dark area, and the front light also turned off, putting me in a dangerous situation. I had it repaired once, but even after that, it still doesn’t work.

I requested a refund, but it's been almost two week and I’ve heard nothing back. Meanwhile, they keep charging me for a service I can't even use. This is completely unacceptable and incredibly frustrating.

Zoomo's lack of communication and accountability is beyond disappointing. I paid for something that was supposed to help me get around, and instead I got stress, wasted time, and zero support.

Avoid this service at all costs.

Old bikes, bad quality, expensive price.

very good attentive advisor and the bikes are very good

I had a fantastic experience renting a bike from Zoomo! The process was quick and easy, and the staff was incredibly helpful. I took the bike to the Opera House, for the day and the ride was great. The bike was comfortable and well-maintained, making my ride enjoyable. I highly recommend Zoomo for anyone looking to rent a bike and have a great time!

Gio was good staff! My English is not good, but he was so kind for me😎

5 stars, amazing experience with the bike.

Great service! Good bikes! And no problems! Strongly recommend!

Counter helped us so kindly and helpful. Everything was going well. Thank you.

They locked the bike and expected me to continue with my plan, when fairly I stated that I don't hire locked bikes, I hire them in order for them to work so I can make money. Then they decided to attempt to repossess the bike, even after I offered thew bike back to them multiple times. Leaving me with a threat to say they'd report me for stealing the bike, I immediatley responded with, COME GET YOUR B IKE I DON"T WANT IT and what do they do go silent and refuse to collect the bike and continue stacking up a bills for future weeks despite the bike still being locked and unusable to me. Basically they are weird, lacking customer service, and the theft cover they make you pay for does NOTHING to benefit you, simply means they get their bike back. Why is that even a charge to the customer. Basically theft cover is an add on that is complete profit it's not an actual insurance cover and it costs $100 a month. They make a strong effort to make you believe the bike WILL be stolen. When I asked for theft cover to be removed that asked for confirmation 4 times before evert cancelling it and then refused to cancel it without a $150 deposit when they already gps track the bike. They are thieves go some where else

The team was so funny and friendly and professional. I will recommend to all my friends.

Good bikes and no deposit. You only need to.pay extras

Jio was very respectful, help me with the service and it help me a lot with my bike

Perfect ! I recommend ! Top team

Fast response

The service is great, and the bike performance satisfied me. Would continue with this service when there is a chance.

Amazing bikes good service and nice staff.

They were very kind, they already had the shop closed and they help me rent the bike after 6, I would really recommend them thanks!!

The look is very beautiful and the battery is good and the staff there are very friendly so I lo definitely return in the future！