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Rated 5 out of 5 stars

Ridzar were amazing! We had such a smooth experience purchasing our 2 e-bikes from them today. Their customer experience and communication was really fast, they responded to our questions regarding... See more

Company replied

Rated 5 out of 5 stars

The service these guys offer is simply astonishing, everything is done to the highest quality, even offering to work on days where most would not. Just goes to show there dedication to getting things... See more

Company replied

Rated 3 out of 5 stars

I like the design and smoothness of the scooter as you ride it, it also does go to speeds they say. However , only thing that concerned me is that the battery doesn’t last very long and distances of 2... See more

Company replied

Rated 5 out of 5 stars

Great value electric scooter! There are a lot of fraudulent websites selling e-scooters and I’m glad I went with a trustworthy website. Customer service was excellent! A huge thanks to Matt, who answe... See more

Company replied

Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Electronics Store
  4. Motor Scooter Dealer
  5. Sporting Goods Store

Written by the company

Upgrade Your commute with the latest electric bikes and scooters. Shop from our range; from family friendly mini e-bikes, to foldable and cargo. There's something for everyone, no matter the budget. Available for purchase and rental.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Best service I’ve received in a long time!

I’m really amazed at the service and a big thanks to Matt who helped me with choosing my ebike. I did research on DYU and their reputation is A1. I went for the V1. I was a bit skeptical because the size, but I don’t regret it. I ride it pretty much everywhere. 5 star!

14 February 2023
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Jacob, Thank you for your kind review. DYU is an amazing brand. Hope you enjoy the product.

Rated 5 out of 5 stars

Worth every penny!

I received my electric scooter within 2 days. Great product, service and fast delivery. Can’t complain!

25 December 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Ryan, Thank you for your kind review. Hope you enjoy the product.

Rated 3 out of 5 stars

It’s okay but could be better

I like the design and smoothness of the scooter as you ride it, it also does go to speeds they say. However , only thing that concerned me is that the battery doesn’t last very long and distances of 20km+ are hard to reach, it definitely does not reach up to 45km. I got the escape pro 2 . Don’t ride too much but should improve battery life .

15 December 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Hi,

Thank you for your feedback. Glad to hear you are pleased with the overall build and design of the scooter. With regards to the range, this topic is quite versatile. Because of the nature of the product, being an electric vehicle, there are many factors that will affect the battery/range such as; the overall loading weight, speed, adverse weather conditions, terrain etc. We highlight this in our FAQ video https://www.ridezar.com/pages/faqs.

The advertised 45km, is the maximum optimal range, that has been tested and achieved in trials, however, due to differential riding patterns, not all riders may achieve it.

We are working to expand our range of electric scooters in the new year and appreciate your feedback.

Rated 5 out of 5 stars

Ridzar were amazing!!

Ridzar were amazing! We had such a smooth experience purchasing our 2 e-bikes from them today. Their customer experience and communication was really fast, they responded to our questions regarding delivery and pickup whenever we reached via their message chat. Can’t recommend them enough, great company and genuine people. Thank you 🙂🙌🏼

Danny and Serena
London

7 December 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Hey Danny and Serena, Thank you for your purchase and trust in Ridezar. It was our pleasure!

Rated 5 out of 5 stars

Best Birthday Gift Ever!

I normally don't leave feedback. But I'm well chuffed with my bike. My commute into work is a breeze, especially on those colder days.

29 September 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Hi, Thank you for your feedback. It is greatly appreciated and we're glad you're enjoying the bike.

Rated 5 out of 5 stars

I’m really impressed

I’m really impressed. Super fast delivery. Great customer service. It’s really hard to find the right ebike as there are so many options, but I’m glad I went with you guys and chose the x20. Keep up the good work!

5 June 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Hi, Thank you for your feedback! Glad to hear you are enjoying your bike.

Rated 5 out of 5 stars

I’m really elated with the L1

I’m really elated with the L1! I was quite surprised to find that it was actually road legal in the UK because I was skeptical. It’s elegant, has a great LED display and I love the fact that I can remove the battery. Very well designed. My partner also enjoys it, so I guess we’ll be sharing from here on out.

I must note that if you want to use the pedal assist to take off, be very careful about peddling way too fast, as the sensor is A class and will kick in! But I can’t complain about that because who doesn’t want an electric bike that’s got a bit of a kick. In my opinion, it’s worth every penny. Well done!

31 March 2022
Unprompted review
Ridezar logo

Reply from Ridezar

Thank you for your feedback. We're glad to hear you are enjoying your ebike.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery! Loved that you could have the option to pay in installments.

15 December 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Dionne, Thank you for your purchase. Glad to hear you had a great experience. It was our pleasure.

Rated 5 out of 5 stars

Best service ever

To be honest, I enjoyed an excellent service from Ridezar. Kindly try them out, I'm double sure that you will not regret their service. Thank you.

29 November 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Adedayo, Thank you for your purchase and kind words. It was our pleasure.

Rated 5 out of 5 stars

Quick delivery straight to home

Quick delivery straight to home. Great scooter. Easy to use and navigate around London.

11 November 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Jemima, Thank you for your purchase. Glad to hear you're enjoying your scooter.

Rated 5 out of 5 stars

5 star service

Amazing communication
Super fast delivery
Not opened yet as it’s a present for our daughter
service has been five star

14 September 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Harman, Glad to hear you were happy with the service you received. The Ridezar team would like to wish your daughter a Happy Birthday! 🥳 🛴🥳

Rated 5 out of 5 stars

Excellent item great communication with…

Excellent item great communication with delivery etc highly recommend

26 August 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi David,

Thank you for the feedback. We value our customer satisfaction and are glad to hear that you enjoyed your experience with Ridezar.

Rated 5 out of 5 stars

The service these guys offer is simply…

The service these guys offer is simply astonishing, everything is done to the highest quality, even offering to work on days where most would not. Just goes to show there dedication to getting things done on time to please their customers. Great people, and an even better satisfaction.

22 August 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Ritvan,
Glad you were happy with our service. Our customer satisfaction is the utmost importance.

Rated 5 out of 5 stars

Really nice

Really nice, I’m happy with everything. Thank you.

22 August 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Tatiana,
Glad you were happy with our service.

Rated 5 out of 5 stars

Very good communication

Very good communication, nothing was a issue everything he said was being done top guy!

1 July 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi, Thank you for the kind words. Glad to hear you were happy with the electric scooter aftercare service.

Rated 5 out of 5 stars

Very helpful when I had questions

Very helpful when I had questions about delivery.
I suddenly had my work hours cut to 3 days a week so I returned my scooter for a refund and there was no issue.

I would likely purchase a scooter from Ridezar when my life sorts itself out again!

25 June 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi, Thank you for the great feedback. We price ourselves on having great customer satisfaction. We're also sorry to hear about the change in your circumstances. When you are ready to place another order with us, contact us at info@ridezar.com and we'll be glad to offer you 10% off your order!

Rated 5 out of 5 stars

Great product

Great product! Fantastic customer service. I really appreciate Matt taking the time to answer my questions.

25 June 2021
Unprompted review
Ridezar logo

Reply from Ridezar

Hi Lisa, Glad to hear you're enjoying your scooter. We pride ourselves on providing great customer support and we're pleased that you were happy with how our customer support agent handled your inquiry.

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