I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... See more
Company replied
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See what reviewers are saying
I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... See more
I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... See more
Company replied
My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... See more
Company replied
Company details
Written by the company
For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.
Contact info
Friendly and Affordable!
Very friendly agents and offers affordable coverage. Fortunately I have never had to claim anything so I cannot speak to that. My only small complaint is that they could improve their online interface as logging in can sometimes be difficult.
6 July 2017
Unprompted review
Reply from Rider Insurance
We appreciate your feedback. We are currently working on developing a new customer interface. We are hoping to release it in September. Thanks for choosing Rider!
Great insurance company ,the best for …
Great insurance company ,the best for me for motorcycle coverage.
2 July 2017
Unprompted review
Reply from Rider Insurance
Thanks for sharing your feedback!
Very affordable and easy to work with
Very affordable and easy to work with. Ended up costing 1/4 of what the competition cost. They are friendlier and easier to work with too. Very satisfied.
22 June 2017
Unprompted review
Reply from Rider Insurance
Thanks so much for sharing your experience and for choosing Rider!
Rider insurance is a great motorcycle …
Rider insurance is a great motorcycle insurance company
20 June 2017
Unprompted review
Reply from Rider Insurance
Thanks for your feedback and for choosing Rider!
I have been recommending this company …
I have been recommending this company to all my friends and families. They are a very good insurance.
19 June 2017
Unprompted review
Reply from Rider Insurance
Great to hear! Thank you!
I found the customer rep to be …
I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.
19 June 2017
Unprompted review
Reply from Rider Insurance
Thanks for sharing your experience and for choosing Rider!
Individual I spoke with over the phone …
Individual I spoke with over the phone was very professional and very helpful. Truly went out of her way to please and value me as a customer. thank you
19 June 2017
Unprompted review
Reply from Rider Insurance
We appreciate your feedback - we will be sure to let her manager know! Thanks for choosing Rider!
been with rider for years got into an …
been with rider for years got into an accident and gave them a call and continued on with my life . their reps are easy to contact and pleaseasant to talk with. this is one company i would recommend to my kids !!!!!
18 June 2017
Unprompted review
Reply from Rider Insurance
Sorry to hear you had a claim, but we are glad that we made it as easy as possible on you. Thanks for sharing your experience with us!
Great price and good customer service
Great price and good customer service. The only reason I'd did not give 5 stars is I have never made a claim and hope I never will have to.
16 June 2017
Unprompted review
Reply from Rider Insurance
We hope you never have to experience a claim either, but we will be here for you if you do! Thanks for your feedback!
Reply from Rider Insurance
Thanks! We hope you take advantage of our referral program. For details go to http://www.rider.com/forms/friendreferral/referral-program.html.
Quick and easy to deal with also has …
Quick and easy to deal with also has best rates for NJ
15 June 2017
Unprompted review
Reply from Rider Insurance
Great to hear! Thanks for sharing your feedback!
Great Rates ... Cumbersome Service
Rider has fantastic rates and while I've never had a claim, every time I have a question or need to make a change they are able to address my issue.
But they have two short-comings.
Firstly, their website is cumbersome. You can't even change your address on the website.
Secondly, every time I've called them, the hold time is painfully long.
15 June 2017
Unprompted review
Reply from Rider Insurance
We appreciate you taking the time to share your feedback. We are in process of developing a new customer portal that will greatly improve the user experience. Although mid-term policy changes are not a part of initial release, they are in the works. In regards to the wait time, although we do our best to handle the calls as quickly as possible, sometimes call volumes are very high on certain days and times of the day. Our office is open from 8:30am to at least 8:30pm Monday through Friday, so if you can avoid lunch time hours that can help. You also have the option to email motorcycleinsurance@rider.com or message us on Facebook and we can have someone get in touch with you, so you don't have to wait on hold.
Thanks for choosing Rider!
You guys are very helpful very …
You guys are very helpful very knowledgeable and I have had you for my last motorcycle and I will have you for years to come thank you
15 June 2017
Unprompted review
Reply from Rider Insurance
Thanks so much for sharing your feedback and for choosing Rider!
No problems and great rates
No problems and great rates. Rider takes good care of their insurance clients.
6 June 2017
Unprompted review
Reply from Rider Insurance
Thanks for your feedback!
Been with Rider 40 plus years and never …
Been with Rider 40 plus years and never had a problem
6 June 2017
Unprompted review
Reply from Rider Insurance
Thanks for your continued loyalty!
The worse part was waiting to talk to a …
The worse part was waiting to talk to a person. once on, it was quick and easy with good rates.
6 June 2017
Unprompted review
Reply from Rider Insurance
We are sorry to hear that you had trouble getting through us quickly. Depending on the day and how good the weather is, call volumes can be very heavy! We try to make sure everyone is handled as quickly as possible, but providing quality service is always are #1 priority! Thanks for your patience and for choosing Rider!
Excellent customer service and very …
Excellent customer service and very quick response time.
I only wish they would insure in Florida where we will retire!!
5 June 2017
Unprompted review
Reply from Rider Insurance
Thanks for your feedback. As for Florida - you never know, we might be there by the time you retire! Thanks for choosing Rider!
Very easy to deal with on the phone
Very easy to deal with on the phone. I had a little trouble registering through my mobile phone, that's why I had to call.
5 June 2017
Unprompted review
Reply from Rider Insurance
We are in the process of developing a brand new customer portal but it is taking a little longer than we expected. We will let you know when it is up and running. It will greatly improve the online customer experience! Thanks for your patience and for choosing Rider!
update # 2
It appears riders takes these reviews seriously as i have just been notified that the adjusters report is done already!!! Wow kudos to those who helped me.Today i met with some West Orange Officials , to help arrange a Motorcycle Honor Mission and Escort for The traveling Vietnam Memorial Wall. coming only once this year to New Jersey. I consider this a Great Honor to be a part of, and i was worried that this year it would not be possible for me to be a part of .I will keep adding stars and posting updates but you made an old man happier than you know ... This escort and Honoring those whose served and the memories of the loved and lost means everything. I am Humbled by your efforts to help me. I wish to apologize if any words of mine have injured or insulted anyone in your employ, as it was not my intent to do so i can only humbly say thank you for having my back . ps. anyone read this can also join the escort .I promise you will never ever regret being a part of this Honor Mission especially if someone you know has served and you honor them and their memory
2 June 2017
Unprompted review
Reply from Rider Insurance
We appreciate your continued feedback on the claims process. We understand how stressful it can be and we will continue to do everything we can to get you back on the road as quickly as possible. Thank you for doing you part to honor those who served our great nation!
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