Ride and Glide Reviews 

218
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Board was delivered several days before the time stated so that was a nice surprise.. thought I was never going to get the hang of it but by the end of the 1st afternoon I'd done 3 miles, still pretty... See more

Rated 5 out of 5 stars

I bought a Fiido T2 Cargo bike through Ride and Glide, choosing home delivery over in-store assembly. Setup was simple and the bike was great—until it broke. While equipment issues are frustrating,... See more

Rated 5 out of 5 stars

Helpful team and fast delivery if item in stock. I’ve found that my Back order items are generally delivered within the given estimate. Be nice if more Onwheel items were stocked, especially things li... See more

Rated 5 out of 5 stars

Was having trouble getting the model I wanted from other sites, being made to wait weeks without a peep from the suppliers. I placed my order on Friday with ride and glide and even though it was a ban... See more

Company details

  1. Bicycle Store
  2. Electric Motor Repair Shop
  3. Electronics Store

Written by the company

Ride and Glide was founded on the South Coast of England, driven by a passion for board sports and a love of all things fun. We’re dedicated to bringing high-quality, eco-friendly electric rides to the leisure and travel scene. We firmly believe electric transport is the future and we’re doing everything we can to make that a reality.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(218)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

Helpful team and fast delivery if item in stock. I’ve found that my Back order items are generally delivered within the given estimate. Be nice if more Onwheel items were stocked, especially things like a better selection of t shirts and hoody’s which are available in USA but appreciate this still may considered a niche sport in the UK. Hope to see more options in the future as R&G are always my go to shop for Onewheel kit.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

Working with the team has been a really positive experience. I live in a remote part of Wales, so I was a bit nervous about buying an electric bike without trying it first. But having talked through all the options and specifically what I was looking for, we settled on a make model that I am incredibly happy with. In fact, I have just ordered one for my husband! Any questions or issues I had were answered promptly, so I cannot recommend this company highly enough.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Great first experience

Would recommend!

I purchased a Onewheel, a fender, some wrist protectors and rail guards from Ride and Glide across two orders. They both dispatched within hours and arrived before 12 the next day. They went above and beyond in two ways, they clearly saw my order was for a first timer and included a rubber charger plug/protector in the box (these don't come with the onewheel and are usually £5); this was great as I had forgotten to add it to the cart. The second is that they did that at 4:30pm on a Friday, only an hour after I placed my order (dispatched).

This is a great place to shop!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Recently ordered my daughters revi with…

Recently ordered my daughters revi with ride & glide. Originally upon ordering my daughter wanted the blue, I received a phone call from Peter who let me know that they don't have any blue in stock at the moment but she can choose any other colour, I stated it was a Christmas present so I don't mind waiting for the blues to come back in, he ensured me that if the blues didn't happen to come back in before Christmas that worst case scenario she would have a black one put aside ready for her so she wasn't disappointed and end up without one on Christmas Day. We later decided she wanted the black one and after letting Peter know it was dispatched the next day. Communication was brilliant and Peter was very helpful throughout the whole thing. Highly recommend

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company!

Excellent service from Ride and Glide who always go above and beyond to help. Nothing is too much trouble. I'm extremely pleased with my eBike! Thank you!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Ride &Glide went the extra mile.

Ride &Glide went the extra mile to ensure my Fiido Titan EBike arrived before I went away by organising a Saturday delivery.

Communications have been excellent all throughout.

I'm still waiting for my extra batteries and rack, but that is down to the Fiido warehouse being out of UK stock and them having to come by ship from China.

21 July 2025
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Thanks for the kind words, we appreciate your business and will get your extras out ASAP!

Thanks

RG

Rated 1 out of 5 stars

Poor warranty support – not recommended

Bought a new Evolve GTR board from Ride + Glide. It arrived with factory defects and has never been usable. Despite sending clear photos and video, they only offered a video call to help me fix it myself—instead of real warranty support.

After several emails, they refused to do anything further. Disappointing service – not recommended.

26 July 2025
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Jens,

This board was purchased on 16 July 2024 and remained unopened for almost 12 months. The issue was first reported on 2 July 2025.

The concerns raised involved loose belts and motor screws. These are standard setup and maintenance items, especially after long-term storage. There was no indication of a manufacturing defect.

You contacted Evolve UK, EU, Germany and Australia. All teams independently confirmed the same position: this was not a warranty issue. Evolve Germany even offered to inspect the board locally but this was also declined.

We also offered to inspect and service the board at our UK workshop, but you chose not to proceed due to return shipping costs. As no manufacturing fault was identified, those costs remain the customer’s responsibility.

It’s also important to note that while the board had never been used, it had been stored unopened for nearly a year. Mechanical products with tensioned components like belts are not exempt from the effects of time, and claiming it as “brand new” under those conditions is misleading.

We responded promptly, consulted directly with the manufacturer, and provided clear and reasonable options throughout. We stand by the support we offered in this case.

The Ride + Glide Team

Rated 5 out of 5 stars

Great service

Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised.

6 July 2025
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Thank you, very happy to hear you were satisfied with the service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look