Ordered the product
Dreadful. Ordered the product, never dispatched, ignored numerous emails to the ‘care’ department. Avoid like the plague
9 January 2026
Unprompted review
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Communication problems
Ordered product,received confirmation email 30 December.
Nothing since ,four emails unanswered.
Now received reply apologising for delay and order will be fulfilled this week.
8 January 2026
Unprompted review
Not arrived, no response
Purchased a product 10 days ago, still haven't arrived, contacted Ricky, no response.
10 January 2025
Unprompted review
Customer service is excellent!
Customer service is excellent!
Tracey helped with an issue and sent a replacement product within a couple of days.
Very pleased
18 December 2024
Unprompted review
0 stars Never returned toy or refunded…
0 stars Never returned toy or refunded me, sent message to them on April 2024 and they’ve just aired me ! I’m out £70!!!
29 September 2024
Unprompted review
Got their Easter egg a while back
Got their Easter egg a while back and thought I'd drop a review after all this time. The Easter egg was great quality and arrived fast and discreet. The product inside exceeded expectations and I will definitely be back.
31 March 2024
Unprompted review
Great selection of goods
Great selection of goods. Initial delivery didn't make it (likely a post office issue) but as soon I informed them a 2 nd item was sent, no quibble. Arrived as expected the 2nd time.
Great after sales support to sort the problem immediately.
High quality product, packaging and support. Thanks,
21 April 2022
Unprompted review
Package came with extra hidden fees
Package came with extra hidden fees. No-one informed me. Didn't pay for it and still waiting 5 months now for a refund. I've sent many emails and had many conversations. They don't seem to care. Now they stopped answering overall. Time passes and I really need the 50 Euros I gave them for paying my rent on time.
9 May 2021
Unprompted review
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