The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... See more
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Review summary
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Great service -ordering very easy and delivery good. The fish was beautiful and very fresh - a lovely Stein Fish Thermidor made and thoroughly enjoyed. Will definitely order and buy again. The monkfi... See more
Excellent! The fish was beautifully prepared - no grit in the scallops or shell in the crab!! It arrived exactly on time and tasted quite sublime. I loved the way it came with sauces and hazelnut b... See more
We have had lobsters from you before ,and although they are expensive , they are probably good value for money since they can always be relied upon to be of first quality . This was for a birthday cel... See more
Company details
Written by the company
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Contact info
Riverside, PL28 8BY, Padstow, United Kingdom
- rickstein.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good service, very fresh fish
Gift voucher given to us as a present but will definitely be using again.
9 April 2026
Great fish but missing the extras
Excellent fish but there weren’t the usual extras ie Rick Stein mayonnaise and hazelnut butter which made the fish box extra special.
1 April 2026
Nice book but some recipes are simple…
Nice book but some recipes are simple and common sense but with a back story
3 April 2026
All of the fish so far has been…
All of the fish so far has been excellent.
Easy to use ordering system
Still question your choice of courier
1 April 2026
Excellent quality packaging and fresh…
Excellent quality packaging and fresh fish all delicious for the Easter weekend
1 April 2026
Rick Stein on line provide great fish products fresh from the Cornish sea.
Rick Stein on line provide a great product range and Quality fish.
Fish is extremely expensive this year but they try and maintain the best options they can. The crabs specifically have shrunk year on year but still passed our family test of being the best.
1 April 2026
Great Service and Quality Product
The lobsters arrived exactly on time, very well packed and kept appropriately cold. They both look great and are currently in our freezer to be eaten this Friday. Not inexpensive, but great service and sure we will enjoy them.
1 April 2026
Delivered on time and very fresh
Delivered on time and very fresh. Haddock substituted for mackerel which was a plus - thank you.
1 April 2026
£80 fish fish box never arrived
£80 fish box ordered to enjoy for Good Friday. Out for delivery on the Thursday. DPD message said running behind but never turned up. Said they would reschedule for Tuesday !!! Contacted Rick's, who didn't know. They then canceled the order as Tuesday far too late for fresh fish, refunded and offered 10% off for future. Easter weekend ruined.
2 April 2026
The company altered delivery date due…
The company altered delivery date due to DPD closure over Easter. All went smoothly & we had the fish over the weekend as planned.
1 April 2026
Rick Stein's White Burgundy is outstanding
Rick Stein's White Burgundy is an outstanding easy drinking wine. The delivery process was both quick, efficient and very carefully packed.
31 March 2026
The staff were excellent
The staff were excellent.
The food ok but overall not impressed
Placed our order
They had run out of soda bread. They had forgot half our order. So the meal was out of order. Then they run out of the ingredients for my drink so could only have one drink Hugo sprites. Also there was no chunky chips for the steak and chips meal
4 out of 10 over all experience
Shame
5 April 2026
Unprompted review
The website assumed the billing address…
The website assumed the billing address was the same as the delivery address and I couldn't find how to change it. The parcel was delivered safely but it is a gift so I don't know if it's ok. I did send you a message via pissed but haven't had a response, so hence my review.
Marie Muggeridge
27 March 2026
Good but not so good !
This was the most complicated meal I have had to prepare from dispatch.?no problem for me but it was time consuming..
Also this was not value for money
The food supplied was top quality but just not worth the time I had to spend on preparation
27 March 2026
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