Thomas was brilliant throughout our car purchase. He was knowledgeable and attentive, answered all our questions, and took the time to understand what we needed. Most importantly, he helped us find th... See more
Company replied
Location
Switch locationHyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have just brought a new Hyundai from Richmond Portsmouth, and we're totally looked after by Faith Whittaker, she explained the whole process and dealt with it all very efficiently. Would highly rec... See more
Company replied
Harry Khan at Richmond Cars Limited, in Portmouth handled my car purchase with professionalism, CARE, and made sure the process was stress-free. He explained every step throughout the process. He was... See more
Company replied
Excellent customer service by tbe manager and Harry Khan who favilitated the sale of a vehicle we purchased. We enjoyed the numerous cups of coffee and the lovely conversation. He was very patient and... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Hyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom
- 02392 221 441
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thomas was brilliant throughout our car…
Thomas was brilliant throughout our car purchase. He was knowledgeable and attentive, answered all our questions, and took the time to understand what we needed. Most importantly, he helped us find the right car for us within our budget. We’re really pleased with it and would happily recommend him.
5 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so pleased to hear about your great experience purchasing your car! It's wonderful that our team member was knowledgeable, attentive, and took the time to help you find the right vehicle within your budget. We're delighted you are so happy with your purchase and truly appreciate your recommendation.
Fantastic experience from start to…
Fantastic experience from start to finish. Harry was amazing and highly recommend Hyundai
2 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so delighted to hear that you had such a seamless experience and received amazing assistance throughout your visit. Thank you so much for the five-star rating and for recommending us!
Harry Khan at Richmond Cars Limited
Harry Khan at Richmond Cars Limited, in Portmouth handled my car purchase with professionalism, CARE, and made sure the process was stress-free. He explained every step throughout the process. He was polite, experienced and had indept knowledge about his marketing duties. His team was marvelous and i recommend him to everyone who needs a good deal for new car purchase.
2 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so pleased to hear about your fantastic car-buying experience! It is wonderful to know that you felt well-supported throughout the entire process and that our team provided knowledgeable, polite, and stress-free service. We truly appreciate your kind recommendation and wish you all the best with your new vehicle.
Excellent customer service by tbe…
Excellent customer service by tbe manager and Harry Khan who favilitated the sale of a vehicle we purchased. We enjoyed the numerous cups of coffee and the lovely conversation. He was very patient and resourceful. Thank you...🥂🍾
2 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your wonderful feedback! We're delighted to hear that our team provided such excellent, patient, and resourceful service during your visit. It is great to know that you enjoyed the hospitality and conversation while purchasing your new vehicle. Congratulations on your new car!
Great Garage and Sales Team
Harry K, was excellent and helpful. Was able to get me a great deal.
1 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your five-star rating! We're delighted to hear that our team member was excellent and helpful, and that you were able to get a great deal.
Op gave great customer service.
Op gave great customer service.
Very happy
1 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear that our team provided you with great customer service. We truly appreciate your kind words.
Service from Nicola was amazing
Service from Nicola was amazing, very helpful and polite. Very happy with my experience.
1 October 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team was very helpful and polite, and that you were very happy with your experience.
We have just brought a new Hyundai from…
We have just brought a new Hyundai from Richmond Portsmouth, and we're totally looked after by Faith Whittaker, she explained the whole process and dealt with it all very efficiently. Would highly recommend Richmond Hyundai at Portsmouth for all there help in making this a smooth transition. Thank you and thank you Faith for all your help.
26 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member looked after you and explained the whole process efficiently, making your transition smooth.
Excellent service by OP
Excellent service by OP, answered all of my questions, please refer to him for any questions regarding a Hyundai
29 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your five-star rating! We're so glad to hear that our team provided excellent service and answered all of your questions.
OP HAS BEEN BRILLIANT
OP HAS BEEN BRILLIANT, LOOKED AFTER ME ON A BRAND NEW i20, VERY HELPFUL AND POLITE THANK YOU OP
29 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We're so happy to hear that you had such a brilliant experience with us and that you were well looked after with your new car! We appreciate your kind words.
Op have me great customer service and I…
Op have me great customer service and I am really happy with the service thanks
29 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team provided great customer service.
We had really great service
We had really great service from Zurich - professional, knowledgable and personable
26 September 2026
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your wonderful review and five-star rating! We're delighted to hear that you received great service and found our team to be professional, knowledgeable, and personable.
Brilliant service from the start
Brilliant service from the start.
Faith was absolutely brilliant with the purchase of my new car. Everything was so easy. I highly recommend and will definitely be back in the future.
19 September 2026
Reply from Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear you had such a brilliant experience from the start! It's wonderful that everything was so easy for your new car purchase. We appreciate your high recommendation and look forward to welcoming you back in the future.
OP has been brilliant
OP has been brilliant, answered all of my questions, really bug asset for the business, please refer to him
24 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your five-star rating! We're so glad to hear that our team member was a valuable asset and answered all your questions. Thank you for your kind words!
Came to Richmond Hyundai to trade my…
Came to Richmond Hyundai to trade my car for a new Hyundai Tuscon, Harry Khan was tje representative we delt with and was faultless from start to finish, went above and beyond to get the right deal for us.
Would definitely recommend Harry to anybody in the Hampshire area looking to buy a Hyundai
24 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so pleased to hear about your fantastic experience! It's wonderful that our team member was faultless from start to finish and went above and beyond to get the right deal for you. We're delighted you would recommend them!
OP best man
OP best man, always nice to chat with, honest and transparent, please refer to him
24 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We appreciate your five-star rating! We're delighted to hear that our team member was always nice to chat with, honest, and transparent.
OP has been brilliant
OP has been brilliant, sold me my second car, really good customer service, thank you OP.
23 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear that you had such a brilliant experience with us for your second car purchase. Thank you for your kind words about our customer service!
Reply from Richmond Motor Group - Hyundai Portsmouth
We are so glad to hear that our team provided you with excellent service. We appreciate your kind words.
Great customer service by OP answered…
Great customer service by OP answered my questions with a professional manner sold me the last car I bought from him 3 years ago, looking forward to buy one again soon
23 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear about your positive experience and that we were able to assist you professionally! We look forward to helping you find another great car soon.
OP HAS BEEN BRILLIANT
OP HAS BEEN BRILLIANT. BOUGHT A BRAND NEW CAR FROM HIM, THANK YOU OP
22 September 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear that you had a brilliant experience and purchased a brand new car. Thank you for your positive feedback and the five stars!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.