Richie Games Reviews 7,271

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 2,283 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of games offered and find the platform enjoyable to use. People also like the concept of earning rewards and gift cards through playing games. However, some people were dissatisfied with the payment process, reporting significant delays in receiving payouts and issues with payments not being released. There are also concerns about the lack of responsiveness from customer support, with many reviewers stating they received no answers to their inquiries. Additionally, some users find the app's user experience frustrating, citing issues like the app auto-starting and unexpected requirements for cashing out.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers report significant delays in receiving payouts, with... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise it as amazing, fun, and... See more

Response time

Customers express significant dissatisfaction with response times. Many reviewers report sending multiple... See more

Product

Clients share ambiguous opinions on product. Many reviewers find the games fun, interesting, and appreciate... See more

User experience

People report ambiguous experiences with user experience. Many reviewers enjoy the games and the platform's... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ok. Not a horrible app but I will point out my favorite part and the worst part. Best part is most apps obviously pay you for your achievements Richie will actually supply you with free Google play... See more

Rated 3 out of 5 stars

Up till now I've hadn't had any problems. Now I have a $100.00 payment not being released. They tell me it was locked because of some problems with my account. This after I sent 10 emails to you.

Rated 3 out of 5 stars

The games are fun .But from what I can see ...the cash out goals are so tremendous to reach.Offering some smaller Reachable goals would enhance the interest and fun.I did earn 2 google coupons.

Company replied


Company details

  1. Gaming service Provider
  2. Software Company

Written by the company

With Richie Rewards, gaming isn't just about fun—it's where fun meets real cash rewards! Turn those gaming hours into dazzling payouts and join the community that's earning while playing.


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

As per my last conversation with Richie…payments.

As per my last conversation with Richie games, I can honestly say there's been no conversation because they do not get back to you even after three messages and two weeks of being late on pay their payments. My first trust pilot message was a rating of four stars for them and I hope that things will be tidied up within the weekend, between me and them. So far, two days short of 2 weeks, nothing has been handled professionally by them nor has it been taking care of by them yet I'm still waiting for my first payment. And to top it off to make people feel really good about Richie games, is that I purchased the $19.99 Richie Plus, so that I may get my payment faster immediately, was totally taken by them and yet no payments was received and that was a week ago big mistake I made getting burnt for another $19.99 ,as well as waiting for my $50 payment.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

I like the games and the free Google Play cards

I live the games and the free Google Play cards, but i cashed out for $50 and it has been over a week. I have spent A LOT of time on this app and these games, I really want to see my $50 gift card on my emails immediately. I can't waste time on games that don't actually payout, so even though it's fun, I will leave the platform altogether. So the most can give right now is 2 1/2 stars, and the stars are for the free Google Play cards. But i am still waiting for my money.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

The platform

The platform and the games are great. I am really enjoying it. However it is taking forever to recieve my payout.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

I have more then enough coins to…

I have more then enough coins to purchase a $50 PayPal card and I have made 7 purchases in block jam 3d, and it will still not let me make the purchase. It just keeps saying that I need to make 5 purchases in any game. my username is dsoty.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't pay out!

I have been playing for many months. I reached $50 cash out and claimed it. Received an email saying congratulations on your $50 PayPal cash out, we will reach out in 5 business days. 1 month later, no emails, and no payout to PayPal. Contacted support and got no reply.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Reply from Richie Games

Reply from Richie Games

6 minutes ago
Could you please share your username so we can assist you more effectively? Once we have it, we’ll review your account and investigate the issue in more detail.
Thank you for your patience, we’ll work to resolve this as quickly as possible.

IF YOU READ THE REVIEWS I HAVE PROVIDED USER NAME

SuzPaul2015

AGAIN AGAIN YOU ARE SAYING THE SAME THING!!!!!!

22 April 2026
Unprompted review
Rated 1 out of 5 stars

This app is poor at payout of gift…

This app is poor at payout of gift cards earned, terrible at response to emails, does work semi well at tracking points earned only had issue with one game not keeping up which of course when I did hear from the help desk it was the game manufacturer error

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Now Ricie games isn't even paying out…

My username is: @dEqN6TtGMx Now Ricie games isn't even paying out the $10.00 google play gift card, before at least they are doing that. Not anymore, they owe me 2, and $650.00 in paypal rewards. This app is trash. Don't waste your time. I have emailed yall countess times, and you never fix anything! You still owe me coins from two games, and i have sent so many screen shots! Please fix things!

20 April 2026
Unprompted review
Richie Games logo

Reply from Richie Games

To better support you, please send us your username. With that information, we can locate your account and take a closer look at what’s happening.
We appreciate your patience and will do our best to get this sorted out promptly.

Rated 1 out of 5 stars

Just plain scam

2nd update april 29th. . I tried to give them the benefit of the doubt. Still no response and the gift card is still under review. No number to call. Ill be calling the bbb and ftc on them next. Im done waiting i want my visa gift card. Update. I sent my user name the same day via email after their request and have had no reply yet and my 50 visa is still showing in review. Not a good sign. Writing
I am submitting this review to express my dissatisfaction with Richie Games due to their lack of communication and failure to fulfill a promised reward.
I have not received any response to my email inquiries, and my $50 Visa gift card—despite being delayed—has still not been delivered. This lack of follow-up and transparency is concerning.
Additionally, I find the delay difficult to understand, as smaller rewards, such as the $9.99 PlayCard, are issued almost instantly on a daily basis. Given that capability, it raises questions as to why a $50 Visa gift card cannot be processed within a similar timeframe or, at the very least, why there is no clear communication regarding the delay.
Overall, the lack of responsiveness and unresolved reward delivery has led to a disappointing experience. Followed up with my username in an email per your request

26 March 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Could you please share your username so we can assist you more effectively? Once we have it, we’ll review your account and investigate the issue in more detail.
Thank you for your patience, we’ll work to resolve this as quickly as possible.

Rated 1 out of 5 stars

No payment

.I have tried and tried to receive my gift of $100 to PayPal for a playing the games on Richie games and still have not received anything This was back in February This is ridiculous and totally uncalled for

24 February 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Please share your username with us so we can properly review your account. Once we have it, we’ll be able to investigate the problem more thoroughly and assist you accordingly.
Thank you for your patience, we’ll work on this as quickly as possible.

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